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What images come to mind when you think of the term professional? Do you picture an executive in a fancy suit strutting into a boardroom? Or, perhaps you envision a supervisor walking among cubicles and issuing...
What images come to mind when you think of the term professional? Do you picture an executive in a fancy suit strutting...

Welcome to PRDV103: Interviewing Skills. This course is the third in a series of four courses included in the Job Search Skills Program that also includes Job Search Skills, Resume Writing, and Professional...
Welcome to PRDV103: Interviewing Skills. This course is the third in a series of four courses included in the Job...

This course is designed to help you learn about the professional sales occupation. Not only will you be introduced to the wide range of sales positions that are available in the workforce, you will also be asked...
This course is designed to help you learn about the professional sales occupation. Not only will you be introduced to...

Imagine you wake up one morning and read a news flash on your smartphone or other mobile device that a major fire threatens your office building. You immediately remember that your organization recently...
Imagine you wake up one morning and read a news flash on your smartphone or other mobile device that a major fire...

This course is designed to teach you about the customer service work environment, methods for successful customer relations, and career advancement tactics. This is the capstone course in the Saylor Customer...
This course is designed to teach you about the customer service work environment, methods for successful customer...

It would be nearly impossible to find the first person who noted that good service is good business. However, if you want to find someone who said it recently, just ask any businessperson about the relationship...
It would be nearly impossible to find the first person who noted that good service is good business. However, if you...

Professional Writing is designed to provide adult learners with the basic skills they need to write effective documents in the workplace. In this course, you will learn how to analyze your audience so that you...
Professional Writing is designed to provide adult learners with the basic skills they need to write effective documents...

This course will provide you with a comprehensive introduction to spreadsheets. The course is designed for first-time users with very little or no exposure to the subject. For this course, you will use Microsoft...
This course will provide you with a comprehensive introduction to spreadsheets. The course is designed for first-time...

This course is designed for the novice who has little or no word processing experience. The course provides an introduction to word processing. You will explore word processing skills while also learning to...
This course is designed for the novice who has little or no word processing experience. The course provides an...

Effective time management is the key to getting the most out of your day. It helps you improve performance, increase productivity, and reduce stress. Time management is critical to maximizing your day and...
Effective time management is the key to getting the most out of your day. It helps you improve performance, increase...

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