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Giving Helpful Feedback

This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork. Giving feedback is a skill which develops over time. We give you a process you can use to improve your feedback skills and deliver it with confidence. You will find that there is a scientific basis for many of your observations and intuitions about feedback—such as, it is hard to give correctly, people don’t like it, and more. This will be reassuring as you learn how to overcome these difficulties. We hope you have a fantastic time becoming a better manager!

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Rating 4.6 based on 118 ratings
Length 6 weeks
Effort 5 weeks of study, 1 hour/week
Starts Jul 10 (41 weeks ago)
Cost $49
From University of Colorado Boulder via Coursera
Instructor Tracy Jennings
Download Videos On all desktop and mobile devices
Language English
Subjects Social Sciences Business Science
Tags Social Sciences Business Personal Development Business Essentials Psychology

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What people are saying

easy to follow

After finished this course, It is good to think about how to study, how to commite with others in my life, and how to try to avoide negative feedback in future:) Really good information and easy to follow.

It is easy to follow while full of tools and understanding.

It is very logical and easy to follow.

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very informative

This course was very informative and gave great examples of how and when to use feedback in a very specific way to encourage positive behaviors.

Interesting and really helpful Not long but very informative course Very Helpful!

overall very informative sessions.

Many times we think we are doing the feedback process correctly but it's important to keep the parameters in front of us so that we can evaluate the process better nice m This course was very informative and I feel that I am leaving it with a brand new set of skills in providing feedback.

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very useful

Very useful Very interesting, educational and above all useful, thanks The information was laid out beautifully!

Very useful course, presented in a lively interesting manner.

Me encanto el curso, muy claro, objetivo, de echo lo recomendé en la empresa, me ha ayudado mucho la información que en este curso se plantea , muy útil para cualquier persona en cualquier ramo, en la vida cotidiana no solo par This course is very useful for me to develooing myself in term of giving feedback to my collages It was a ver beneficial co Good course but it would have been nice to see the correct answers after the tests (especially as a Read the book "Thanks for the feedback" by Douglas Stone instead.

Very useful Over the course of many years as team lead, I could see that giving feedback is quite a challenging endavor.

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for managers

The examples are going to be of great help in preparing the training presentation for managers.

Probably great for managers.

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providing feedback

the suggestions can be applied in a number of situations that where you challenged with providing feedback.

Learnt a lot about providing feedback to the team, when & how should a manager deliver the feedback.

de dar feedback

É um curso rápido e achei muito benéfico para quem quer algumas dicas de como ser mais eficiente no acto de dar feedback.

Faz-nos reavaliar a nossa capacidade de dar feedback e também pensar no poder que as palavras têm na pessoa que vai receber o feedback.O curso lista 7 pontos que devemos ter em mente para tornar o processo de dar feedback mais profissional e eficiente, e aumentar as chances do feedback ser bem recebido e motivar a pessoa que recebe a melhorar o seu comportamento/performance.

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Rating 4.6 based on 118 ratings
Length 6 weeks
Effort 5 weeks of study, 1 hour/week
Starts Jul 10 (41 weeks ago)
Cost $49
From University of Colorado Boulder via Coursera
Instructor Tracy Jennings
Download Videos On all desktop and mobile devices
Language English
Subjects Social Sciences Business Science
Tags Social Sciences Business Personal Development Business Essentials Psychology

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