ISO 9000 Quality Systems Auditing
This book addresses every aspect of ISO 9000 Quality Systems Auditing. Any organization preparing for ISO certification will need to carry out Internal Audits to confirm that its Quality System has been implemented and is effective in achieving the organization's objectives. Such auditing also provides opportunities for everyone to make changes to the Quality System so that it can become more efficient.
Dr Green addresses 'evaluation' of suppliers through second party audits, but he also shows how these can be kept to an absolute minimum by the introduction of a systematic method for getting on to an Approved List.
The mystique surrounding third party audits is removed by detailed explanations of pre-audits, pre-assessments and assessments. The attributes of good auditors and important facets of good auditing are discussed. Inexperienced and experienced auditors could also benefit from studying the set of 'core questions' prepared for their use.
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