Este livro busca tratar sobre a usabilidade na Web com informações e conselhos práticos, tanto para novatos quanto para veteranos. Steve Krug adiciona munição para aqueles cujos chefes, clientes, investidores e gerentes de marketing insistem em fazer a coisa errada. Nesta edição, Steve acrescenta três novos capítulos no mesmo estilo do original, com informações e conselhos práticos.
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