Action Focused Assessment for Software Process Improvement
Written for professionals involved with developing software or systems, this guide to process improvement initiatives explains the history, methods, and psychology behind Action Focused Assessment. It provides specific advice on aligning a company's objectives with process improvement initiatives, applying the Capability Maturity Model, conducting internal assessments, and using the assessment to shape a detailed action plan. The book explains what needs to be done before an assessment, delineating the roles of management and practitioners. An accompanying CD-ROM contains support materials, like checklists, questionnaires, and interview scripts. Kasse is a manager and consultant. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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