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Management Leadership Qualities Within a Nonprofit Human Service Organization

Dr Sharon Reed

"Management Leadership Qualities within a Nonprofit Human Service Organization." After interviewing five hundred employees of a nonprofit human service organization concerning leadership skills within the human service field, she analyzed the relationship of leadership behaviors such as personal support, objective emphasis, and work easing to the didactic and professional backgrounds of managers within human services. The worst place an employee can be is stuck at an organization with a manager who lacks leadership qualities and don't care about their development, opportunities for growth and advancement. No matter how great an organization's product and services maybe, if the management in a nonprofit organization is dysfunctional, that organization will have service problems. It's time nonprofits realize that all the money or peaks in the world will not retain good staff if they have managers who lack leadership qualities. A bad manager can take a good staff and destroy it, causing the best employees to flee and the remainder to lose all motivation. A leader who has leadership qualities can create an environment where people feel safe to be themselves, which will allow them to produce their very best, resulting in the increase of employee turnover.

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