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Independent Press Awards 2023 - Technology AI presents a new paradigm in the development of software, representing the biggest change to how we think about quality and testing in decades. Many of the well known issues around AI, such as bias, manifest themselves as quality management problems. This book explores AI from that angle and is aimed at testing and quality management practitioners who want to understand more, starting with the relationship between AI and trustworthiness, the issue of bias, and the complexities of testing machine learning systems. The book then pivots to cover how AI can be used itself in software test automation, before exploring the more advanced topic of ontologies, and how they can be brought together with AI and testing. Finally, examples of shift-right testing and AIOps are considered.
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