The lead character in this realistic story, a safety professional for a large manufacturing company, is bullied by her boss, and she searches to find the courage to confront him. In her search she learns from Dr. Pitz ("Doc") the five person-states that influence one’s propensity to actively care for the safety, health, or welfare of other people. With her coworker, Jeff, Joanne entertains ways to enhance these five person- self-esteem, self-efficacy, optimism, belongingness, and personal control. With this profound knowledge she eventually confronts her boss and teaches him how to be an actively caring for people leader.
OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.
Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.
Find this site helpful? Tell a friend about us.
We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.
Your purchases help us maintain our catalog and keep our servers humming without ads.
Thank you for supporting OpenCourser.