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El momento de la verdad

Jan Carlzon

Los puntos fundamentales desc ritos por Jan Carlzon pueden (y de hecho lo han sido) aplica rse no sólo a empresas aéreas o de servicios sino también a empresas de tipo industrial.INDICE: El momento de la verdad. Vingresor.

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(Español) El momento de la verdad (Parnaseo) (Spanish Edition)

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Length: 164 pages

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