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Making Healthcare Work Better with Lean

EmCare, Janice Beck, Donna Biehl, John Bitting, Stacy Bruneau, Linda Caccamo, Nathan Goldfein, Jeffrey Gray, Sabrina Griffin, Roxie Jackson, Christine Kelly, Lisa Kerich, Franciso Loya, Amanda Maxim, Shayne Middleton, Tom Peck, Gregory Rose, Joseph Twanmoh, and Ginger Wirth
It's the perfect reference book for someone who needs to understand what lean is about, how to make it work, how to overcome road blocks and how to gain buy-in.

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