OpenCourser
Learn skills that shape your future
Visit OpenCourser.com
Positing a radically new understanding of the root of conflict—unmet needs—this analysis boldly directs students and teachers to recognize feelings as important messengers of those needs. Refocusing attention from feelings to the needs behind the feelings addresses the underlying problem rather than the symptom; with this objective, the concept of the “No–Fault Zone" is introduced. It is a place in the classroom free from criticism or blame where students learn trust and respect for one another, develop successful conflict-resolution skills, and the responsibility for resolution shifts from teacher to students. The complete conflict resolution curriculum is included, providing step-by-step guidance and making this classroom kit a time-saver for busy teachers.
Save
Protected by Amazon A-to-z Guarantee & generous return policies
Every book purchase is protected by the Amazon A-to-z Guarantee. This guarantee covers both the condition of your book and its timely delivery, providing full buyer protection whether you purchase directly from Amazon or from third-party marketplace sellers.
Generous 30-day return policy on physical books. Amazon makes returns effortless with self-service return labels, drop-off at thousands of local locations (Kohl's, Whole Foods, UPS Stores), and free return shipping on eligible book purchases.
Maximize your savings with competitive pricing, deep discounts on new and used marketplace copies, bundled textbook rentals, and exclusive member savings through Amazon Prime with free fast delivery.
Read your way across versatile digital and physical formats: instant delivery via Kindle eBooks, unlimited reading with a Kindle Unlimited subscription, audiobook listening with Audible (often featuring a 30-day free trial), or traditional paperback and hardcover editions.
OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.
Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.
Find this site helpful? Tell a friend about us.
We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.
Your purchases help us maintain our catalog and keep our servers humming without ads.
Thank you for supporting OpenCourser.
