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Achieving Excellence Through Customer Service

John Tschohl

They are: The reason this book was written. The features that distinguish this book from other books on service. Among key benefits to readers of this book are: Hands-on ideas, skills, and techniques that can be used immediately.

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Available editions

Achieving Excellence Through Customer Service

Hardcover

(Pусский) Первоклассный сервис как конкурентное преимущество (Achieving Excellence Through Customer Service) (Russian Edition)

Kindle Edition

Achieving Excellence Through Customer Service

Paperback

Achieving Excellence Through Customer Service 5th edition by John Tschohl (2008) Paperback

Paperback

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Length: 454 pages

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