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When Digital Becomes Human

Steven Van Belleghem

This guide to combining two of a business's most important assets - its people and its digital strengths - covers the latest issues in digital marketing and customer experience management, including omnichannel and multichannel experiences, ...

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When Digital Becomes Human: The Transformation of Customer Relationships

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When Digital Becomes Human: The Transformation of Customer Relationships by Steven Van Belleghem (2015-04-03)

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When Digital Becomes Human: The Transformation of Customer Relationships

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Length: 208 pages

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