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Fundamentals of Health Care Improvement, 4th Edition

Joint Commission Resources and Phyllis Crittenden

By Gregory S. Ogrinc, MD, MS; Linda A. Headrick, MD, MS; Amy J. Barton, PhD, RN, FAAN, ANEF; Mary A. Dolansky, PhD, RN, FAAN; Wendy S. Madigosky, MD, MSPH, FAAFP; Rebecca S. (Suzie) Miltner, PhD, RN, FAAN; and Allyson G. Hall, PhD, MBA/MHS “Across various health professions and medical specialties, a new focus on ensuring that race, ethnicity, gender, geography, and socioeconomic status do not affect the quality of care has emerged. To ensure that this focus remains, and this momentum continues, we need to firmly embed a new dual there is no quality without equity, and there is no equity without quality.”― Kedar Mate, MD, President and CEO, Institute for Healthcare Improvement, from the Foreword to the fourth edition. Fundamentals of Health Care A Guide to Improving Your Patient’s Care, 4th edition , is intended to help health professional learners diagnose, measure, analyze, change, and lead improvements in health care, with the aim to shape reliable, high-quality systems of care in partnership with patients. Copublished by Joint Commission Resources and the Institute of Healthcare Improvement, this fourth edition includes updated resources, including examples, figures, tables, and tools. New to this edition is a focus on health equity and disparities of care brought to light by the COVID-19 pandemic. This focus explores the relationship between social determinants of health and how improvement methods and skills can help identify and close disparity gaps in systems of care. Also new to this edition is an expanded discussion of effective teamwork and the importance of creating multidisciplinary health care teams that partner with patients and families. Key Topics in the 4th edition Key Features Applicable to all health care settings, but most applicable to the hospital setting Key Audience

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