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Lean Six Sigma For Service

How To Use Lean Speed & Six Sigma Quality To Improve Service And Transactions

Filled with case studies detailing dramatic service improvements in organizations from Lockheed Martin to Stanford University Hospital, this bottom-line book provides executives and managers with the knowledge they need to: a- reduce ...

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Lean Six Sigma For Service: How To Use Lean Speed & Six Sigma Quality To Improve Service And Transactions

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Lean Six Sigma For Service: How To Use Lean Speed & Six Sigma Quality To Improve Service And Transactions

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Length: 386 pages

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