Supplier Relationship Management

Effective supplier management enables organizations to unlock value from their supply base and reap tangible benefits. With practical tips and a proven approach, this is the guide to understanding how to maximize the potential of suppliers to gain a competitive advantage.

Supplier Relationship Management explains the importance of supplier management, how to measure and improve their performance and what to do to ensure that these relationships are profitable, collaborative and future proof. 'The Orchestra of SRM(R)' framework coupled with tips, tools and resources delivers clear guidance on how to design a highly effective supplier relationship management programme with maximum return on time and investment.

Written by leading expert, Jonathan O'Brien, the third edition offers new content on how to adapt to changes in working practices, such as suppliers working remotely, as well as information on the future of the supply base and how to remain innovative moving forward. Supplier segmentation is outlined in more detail along with information on the changes to how companies are managing supply chains and the impacts in practice. Grasp the key concepts provided in this book to become a more effective procurement manager.