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Six Sigma

Mikel Harry, Ph.D. and Richard Schroeder

By approaching Six Sigma--fewer than one defect per 3.4 million opportunities--the cost of quality drops to less than 1 percent of sales. This is because the highest quality also results in the lowest costs.

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Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations

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Length: 317 pages

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