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Experto en soporte técnico

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April 13, 2024 Updated June 11, 2024 4 minute read

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Expertos en soporte técnico ayudan a los usuarios a resolver problemas con productos o servicios. Pueden trabajar en varios entornos, incluidos centros de llamadas, tiendas minoristas y oficinas corporativas. Los expertos en soporte técnico suelen tener una sólida comprensión de los productos o servicios que respaldan, así como excelentes habilidades de comunicación y resolución de problemas.

Habilidades y Conocimientos

Los expertos en soporte técnico suelen tener las siguientes habilidades y conocimientos:

Fuertes habilidades de comunicación.
Excelentes habilidades para resolver problemas.
Conocimiento de los productos o servicios que brindan soporte.
Capacidad para trabajar de forma independiente y como parte de un equipo.
Capacidad para priorizar y administrar múltiples tareas.
Capacidad para aprender y adaptarse a nuevas tecnologías.

Educación y Capacitación

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Salaries for Experto en soporte técnico

City

25th Percentile

50th Percentile

75th Percentile

Median

New York

$103,000

$139,000

$194,000

$139,000

San Francisco

$76,000

$97,000

$117,000

$97,000

Seattle

$77,000

$102,000

$136,000

$102,000

See all salaries

City

25th Percentile

50th Percentile

75th Percentile

Median

New York

$103,000

$139,000

$194,000

$139,000

San Francisco

$76,000

$97,000

$117,000

$97,000

Seattle

$77,000

$102,000

$136,000

$102,000

Austin

$70,000

$90,000

$120,000

$90,000

Toronto

$45,000

$58,000

$73,000

$58,000

London

£35,000

£41,000

£51,000

£41,000

Paris

€8,000

€12,000

€14,000

€12,000

Berlin

€44,000

€53,000

€61,000

€53,000

Tel Aviv

₪10,000

₪12,000

₪14,000

₪12,000

Singapore

S$36,000

S$48,000

S$62,400

S$48,000

Beijing

¥80,000

¥105,000

¥130,000

¥105,000

Shanghai

¥66,400

¥111,200

¥185,000

¥111,200

Shenzhen

¥238,000

¥320,000

¥438,000

¥320,000

Bengalaru

₹316,000

₹500,000

₹690,000

₹500,000

Delhi

₹250,000

₹384,000

₹650,000

₹384,000

Bars indicate relevance. All salaries presented are estimates. Completion of this course does not guarantee or imply job placement or career outcomes.

Path to Experto en soporte técnico

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