Cargo Agent
Shipping and receiving are essential to the function of the global economy, and Cargo Agents act as the middlemen between shipping providers and individual customers. They arrange for shipments to be picked up, delivered, and cleared through customs, which requires a detailed knowledge of international trade and logistics.
Responsibilities
Cargo Agents are responsible for a wide range of tasks, including:
- Preparing and negotiating contracts with shipping companies
- Booking space on ships, planes, or trucks
- Arranging for the pickup and delivery of goods
- Obtaining necessary permits and licenses
- Handling customs clearance
- Tracking shipments and providing updates to customers
Workplace
Cargo Agents typically work in offices, but may also spend time at ports, airports, or other transportation hubs. They often work long hours, including evenings and weekends, to accommodate the needs of their clients.
Education and Training
Most Cargo Agents have a bachelor's degree in international business, logistics, or a related field. Some employers may also require certification from the National Customs Brokers and Forwarders Association of America (NCBFAA).
Skills
Cargo Agents should have the following skills:
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Knowledge of international trade and logistics
- Proficiency in computer software and systems
- Ability to work independently and as part of a team
Career Advancement
With experience, Cargo Agents can advance to positions such as: