Save For Later

Fundamentals of IT Operations

Save For Later

This collection of courses provides newcomers with the first step they need to start a career in IT. After completing this path, learners should be prepared to begin an entry-level IT job, such as Help Desk Technician or Desktop Support Technician, that provides additional hands-on experience. With some experience, learners will be ready to move into more formal certification programs, such as Microsoft's MCSA collection of certification titles.The target audience for this path is anyone who is interested in starting an entry-level job in IT. This career track is also suitable for those switching into the IT industry, and who are focused on the operations side of IT, rather than the software development side.

What You'll Learn

  • Computer Software
  • Operating Systems
  • Networking Essentials
  • Security Essentials
  • Business Technology Infrastructure
  • Helpdesk Essentials
  • Windows 10
  • Microsoft Office 2016
  • Read More

    OpenCourser is an affiliate partner of Pluralsight and may earn a commission when you buy through our links.

    From Pluralsight
    Hours 108
    Instructors Tim Warner, Brien Posey, David Davis, Mark Ingram, Fran Gilbane, Rich Gilbane, Theresa Miller, Alan Wright, Heather Ackmann, Bob Flisser, Shari Oswald, Ed Liberman, Ben Piper, Don Jones, Kunal D Mehta, Justin Harris, Mike Halsey, Daniel Lachance, Glenn Weadock, Vlad Catrinescu
    Language English
    Subjects IT & Networking Data Science Business Personal Development

    Similar Courses

    Sorted by relevance

    Careers

    An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).

    PATH Employment Specialist $34k

    Collection Trainer $46k

    Regional PATH Coordinator $47k

    Newcomers ESL Teacher $49k

    Collection Administrator $56k

    Collection Operations $58k

    Speech Lang Path- EIP $59k

    Technical Specialist Path $68k

    Data path/forwarding Engineer $81k

    Data Path / Forwarding Engineer $85k

    Algorithm Engineer - Path-Planning $101k

    Collection Scientist $116k

    Courses in this Paths

    Listed in the order in which they should be taken

    Starts Course Information

    On Demand

    Computer Fundamentals: Hardware

    PC hardware options change at a rapid pace, and it can be difficult to know which hardware is needed to match a specific computing need. In this course, Computer Fundamentals:...

    Pluralsight

    Save

    On Demand

    Hardware for CompTIA A+ (220-901)

    In this course, we perform a comprehensive survey of all interior and external personal computer (PC) hardware. The subject matter maps to every objective in the Hardware domain...

    Pluralsight

    Save

    On Demand

    Mobile Devices for CompTIA A+ (220-901)

    This course covers every objective from the Mobile Devices domain of the CompTIA 220-901 certification exam. This is the fourth course in a series of five courses to prepare you...

    Pluralsight

    Save

    On Demand

    Computer Fundamentals: Mobile Devices

    Aspiring computer technicians must be familiar with the wide world of mobile devices. In this course, Computer Fundamentals: Mobile Devices, you will learn foundational knowledge...

    Pluralsight

    Save

    On Demand

    Windows Operating Systems for CompTIA A+ (220-902)

    This course covers every Windows Operating Systems domain objective in the CompTIA A+ 220-902 exam blueprint. This is the second course in a series of six courses to prepare you...

    Pluralsight

    Save

    On Demand

    Computer Fundamentals: Operating Systems

    Operating systems are the beating heart of computer systems: the hidden engine that makes everything else possible. Every IT professional must have a solid grounding in modern...

    Pluralsight

    Save

    On Demand

    Computer Fundamentals: Operational Procedures

    Organizations use standard sets of policies and procedures for the consistent application of best practices to ensure IT systems and data are functional and protected. In this...

    Pluralsight

    Save

    On Demand

    Other Operating Systems & Technologies for CompTIA A+ (220-902)

    This course covers every objective from the Other Operating Systems & Technologies domain of the CompTIA A+ 220-902 certification exam. This is the third course in a series of six...

    Pluralsight

    Save

    On Demand

    Computer Fundamentals: Networking

    Computer networks are at the core of our everyday lives. While any wireless technology is often referred to as wireless, and most networked ones as simply a network, there are...

    Pluralsight

    Save

    On Demand

    Operational Procedures for CompTIA A+ (220-902)

    This course covers every single objective from the "Operational Procedures" content domain from the CompTIA A+ 220-902 certification exam. This is the sixth and final course in a...

    Pluralsight

    Save

    On Demand

    Networking for CompTIA A+ (220-901)

    This course fully prepares you for the Networking domain of the CompTIA A+ 220-901 certification exam. This content also bookends quite nicely with our CompTIA Network+ learning...

    Pluralsight

    Save

    On Demand

    Microsoft MTA: Networking Fundamentals Part 1

    Part 1 of 2 in the Microsoft MTA: Networking Fundamentals series. If you're at all interested in computing technologies, you probably find yourself asking what is a network or...

    Pluralsight

    Save

    On Demand

    Microsoft MTA: Networking Fundamentals Part 2

    Part 2 of 2 in the Microsoft MTA: Networking Fundamentals series. If you're at all interested in computing technologies, you probably find yourself asking what is a network or...

    Pluralsight

    Save

    On Demand

    Computer Fundamentals: Security

    Aspiring computer technicians must be able to implement security, one of the most important concerns of any IT organization. In this course, Computer Fundamentals: Security,...

    Pluralsight

    Save

    On Demand

    TCP/IP and Networking Fundamentals for IT Pros (You were viewing this course)

    In this introductory course, you will learn all about TCP/IP and Networking Fundamentals. This course covers the basics of TCP/IP, networking, protocols, configuring IP addresses,...

    Pluralsight

    Save

    On Demand

    Practical Networking

    In this course, you'll get a practical, hands-on understanding of how to troubleshoot network-related issues. You'll learn all about IPv4 and IPv6 network connectivity, how...

    Pluralsight

    Save

    On Demand

    Introduction to Microsoft Cloud Services

    There are now over 130 million monthly active users on Office 365, and over 90% of the Fortune 500 using at least one Microsoft cloud service. In this day and age, it’s important...

    Pluralsight

    Save

    On Demand

    Security for CompTIA A+ (220-902)

    This course covers every objective in the Security domain of the CompTIA A+ 220-902 certification exam. This is the fourth course in a series of six courses to prepare you for the...

    Pluralsight

    Save

    On Demand

    Microsoft MTA: Security Fundamentals

    This is a practical course for a beginner looking to gain a baseline knowledge in the world of IT security. This practical course moves you from basic concepts right into...

    Pluralsight

    Save

    On Demand

    End User Security Awareness

    Do you have security concerns as more and more of your personal and business information flows through technology? This course will teach you the basic concepts of end user...

    Pluralsight

    Save

    On Demand

    Introduction to Business Information Technology

    This course will give you a high level technical overview of the IT industry - its classification, how things work in organizations, core components of an infrastructure like...

    Pluralsight

    Save

    On Demand

    Virtualization: The Big Picture

    New to virtualization? This course is one of the best entry-level virtualization courses you will find. In this course, Virtualization: The Big Picture, you’ll learn why you need...

    Pluralsight

    Save

    On Demand

    Getting Started with Microsoft Messaging Fundamentals

    This is a beginner course that will serve as the first step in understanding how a Microsoft-based messaging system works. The basic concepts of Microsoft Exchange and Office 365...

    Pluralsight

    Save

    On Demand

    Basic Administration of SharePoint 2016

    SharePoint adoption is increasing rapidly on premises and in the cloud. Don't get left behind, because no matter your current skill set or IT interests, there are one or more...

    Pluralsight

    Save

    On Demand

    Help Desk Essentials: Customer Interaction

    This course will help improve the soft skills and customer service skills of both new and existing IT help desk employees.

    Pluralsight

    Save

    On Demand

    Understanding Customer Service Processes and Procedures

    Do you strive to increase customer service satisfaction for your company? In this course, Understanding Customer Service Processes and Procedures, you will follow the path of a...

    Pluralsight

    Save

    On Demand

    Support Center Tools, Technologies, and Metrics

    Have you noticed that your company's overall customer support satisfaction needs to be improved, but don't know where or how to start? In this course, Support Center Tools,...

    Pluralsight

    Save

    On Demand

    Computer Fundamentals: Software Troubleshooting

    Enterprises often use consistent software settings to facilitate installation and troubleshooting of operating systems and application software. In this course, Computer...

    Pluralsight

    Save

    On Demand

    An Introduction to Windows 10

    Quickly get up and running with Windows 10! Busy business professionals will learn all about the basic operations, functions, and features of Windows 10. You'll learn the ins and...

    Pluralsight

    Save

    On Demand

    Dealing with Irrational Customers and Escalating Complaints

    A successful Support Center is prepared for any customer situation. In this course, Dealing with Irrational Customers and Escalating Complaints, you will learn to educate your...

    Pluralsight

    Save

    On Demand

    Technology Troubleshooting Essentials

    IT Systems are hugely complicated, with almost infinite combinations of hardware, software, and peripherals. When you factor in environmental considerations and human error,...

    Pluralsight

    Save

    On Demand

    Computer Fundamentals: Hardware and Network Troubleshooting

    A structured approach to solving computing problems results in cost savings and quicker problem resolution times. In this course, Computer Fundamentals: Hardware and Network...

    Pluralsight

    Save

    On Demand

    Software Troubleshooting for CompTIA A+ (220-902)

    This course covers every objective from the Software Troubleshooting domain of the CompTIA A+ 220-902 certification exam. This is the fifth course in a series of six courses to...

    Pluralsight

    Save

    On Demand

    Hardware & Network Troubleshooting for CompTIA A+ (220-901)

    This course covers every objective in the Hardware & Network Troubleshooting content domain in the CompTIA A+ 220-901 certification exam. This is the fifth and final course in a...

    Pluralsight

    Save

    On Demand

    Introduction to Windows 10

    Quickly get up and running with Windows 10! Busy business professionals will learn all about the basic operations, functions, and features of Windows 10. You'll learn the ins and...

    Pluralsight

    Save

    On Demand

    Windows 10 Foundations

    Go beyond the basics in this Windows 10 Foundations course. Busy business professionals will learn about new ways to personalize and customize their Windows 10 experience. Learn...

    Pluralsight

    Save

    On Demand

    Microsoft Word (2016): Essentials

    Interested in learning how to use Microsoft Word for your job or daily personal use? This course is the one for you! In this course, you will learn how to get started in Word 2016...

    Pluralsight

    Save

    On Demand

    Excel 2016 for Windows and Mac: Essentials

    Learn the fundamentals of using and creating Excel spreadsheets, including entering and editing data, managing lists, writing formulas and using functions, formatting sheets, and...

    Pluralsight

    Save

    On Demand

    Using Outlook (2016)

    This course introduces the new and improved features of Microsoft Outlook 2016. You'll become familiar with the layout of the Outlook environment, learn best practices for working...

    Pluralsight

    Save

    Pluralsight

    From Pluralsight
    Hours 108
    Instructors Tim Warner, Brien Posey, David Davis, Mark Ingram, Fran Gilbane, Rich Gilbane, Theresa Miller, Alan Wright, Heather Ackmann, Bob Flisser, Shari Oswald, Ed Liberman, Ben Piper, Don Jones, Kunal D Mehta, Justin Harris, Mike Halsey, Daniel Lachance, Glenn Weadock, Vlad Catrinescu
    Language English
    Subjects IT & Networking Data Science Business Personal Development

    Careers

    An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).

    PATH Employment Specialist $34k

    Collection Trainer $46k

    Regional PATH Coordinator $47k

    Newcomers ESL Teacher $49k

    Collection Administrator $56k

    Collection Operations $58k

    Speech Lang Path- EIP $59k

    Technical Specialist Path $68k

    Data path/forwarding Engineer $81k

    Data Path / Forwarding Engineer $85k

    Algorithm Engineer - Path-Planning $101k

    Collection Scientist $116k

    Similar Courses

    Sorted by relevance