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Develop with Dell

This specialization is intended for career starters and changers who are seeking to develop sales skills. Through three courses, you will cover strategies for obtaining an IT sales role, establishing trust, qualifying opportunities, creating value propositions, and gaining the customer's commitment -- all of which will prepare you to work as an inside sales representative.

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What's inside

Three courses

What Does IT Sales Entail?

This Dell Technologies course introduces IT Sales careers and foundational professional skills. By the end, you will be able to describe the sales process, apply professional communication principles, and qualify opportunities.

Setting Up Your Sale

Welcome to the Dell Technologies “Setting Up Your Sale” course. This course provides an overview of sales careers and how to prepare for them, while providing foundational professional skills and the basics of an IT sales campaign.

Selling with Confidence

This course is designed to give the learner the confidence to complete the sale by providing business value, while teaching the ins and outs of overcoming objections and going for the close. This course is primarily aimed at people who are interested in beginning a career in IT Sales and as such, learners are not required to have prior sales or technical experience.

Learning objectives

  • Identify basics of the sales process and the core skills you need as a seller.
  • Explore strategies for building rapport and discovering your customer's needs.
  • Discover keys for closing a sale.

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