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Carlos Alberto Tena Sánchez and Daniel Meade Monteverde

This Specialized Program is aimed at leaders who are interested in consolidating their negotiation and communication skills, applying communication techniques that improve relationships and favor cooperation between the parties involved.

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This Specialized Program is aimed at leaders who are interested in consolidating their negotiation and communication skills, applying communication techniques that improve relationships and favor cooperation between the parties involved.

Through 3 courses, develop your skills to analyze the “social” perspective of a negotiation and its impact on successful agreements, identify and develop the most important communication skills: assertiveness and empathy, and learn the different styles and strategies of negotiation based on the expected results and their impact on the relationship between the parties involved.

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What's inside

Three courses

Effective Communication for Today’s Leader

(0 hours)
Interpersonal communication is a critical management skill. It involves interacting with bosses, colleagues, customers, and collaborators. Effective communication fosters better business environments and leads to improved outcomes.

Negotiation Skills and Effective Communication

(0 hours)
We start making negotiations as soon as our day begins, through all our interactions, either work, social, or family-related. This course integrates the most recent advances in the development of negotiation skills, based on modern life complexities, in a simple and direct way.

Negotiation Strategies and Styles

(0 hours)
The dilemma of the negotiator arises from the tension between cooperating and competing. This course analyzes the Dual Matrix of negotiation strategies, identifying their strengths, weaknesses, and optimal situations.

Learning objectives

  • Implement the key negotiation skills and styles to carry out effective negotiations and reach satisfactory agreements.
  • Develop communication skills: assertiveness and empathy.

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