About this Specialization
This six-course certificate, developed exclusively by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work, either in a small business or at a global company, like Google. Whether you’ve been tinkering with IT or are completely new to the field, you’ve come to the right place. If you’re looking for a job, upon completion of the certificate, you can share your information with top employers, like Bank of America, Walmart, Sprint, GE Digital, PNC Bank, Infosys, TEKsystems, UPMC, and, of course, Google. Through a dynamic mix of video lectures, quizzes, and hand-on labs and widgets, this program will introduce you to troubleshooting and customer service, networking, operating systems, system administration, automation, and security. Along the way, you’ll hear from Googlers with unique backgrounds and perspectives, whose own foundation in IT support served as a jumping off point for their careers. They’re excited to go on this journey with you, as you invest in your future by achieving an end-of-program certificate. If you dedicate 8-10 hours a week to the courses, you can complete the certificate in about eight months. You can also skip through any content that you might already know and speed ahead to the graded assessments. Except as otherwise noted, the contents on this site are licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
| From | Google via Coursera |
|---|---|
| Hours | 356 |
| Instructors | Google, Google Career Certificates |
| Language | English |
| Subjects | Programming IT & Networking |
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Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).
Gifted Certificate Program Coordinator $48k
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Certificate Analyst $67k
Continuing Education Professor/Apparel Certificate Program Advisor $68k
Instructor, Sustainability Leadership Certificate Program $79k
Vice Assistant President Certificate Specialist $120k
Product Manager - SUT Compliance and Certificate Management $131k
Assistant Professor, Bereavement Certificate Program $139k
Courses in this Specialization
Listed in the order in which they should be taken
| Starts | Course Information | |
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Jun |
Technical Support Fundamentals This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information... Coursera | Google |
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Jun |
The Bits and Bytes of Computer Networking (You were viewing this course) This course is designed to provide a full overview of computer networking. We’ll cover everything from the fundamentals of modern networking technologies and protocols to an... Coursera | Google |
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Jun |
Operating Systems and You: Becoming a Power User In this course -- through a combination of video lectures, demonstrations, and hands-on practice -- you’ll learn about the main components of an operating system and how to... Coursera | Google |
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Jun |
System Administration and IT Infrastructure Services This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable... Coursera | Google |
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May |
IT Automation: It’s not that scary! This course is designed to give you an introduction to concepts related to the automatic management of infrastructure in the IT industry. Using tools like scripting languages,... Coursera | Google |
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Jun |
IT Security: Defense against the digital dark arts This course covers a wide variety of IT security concepts, tools, and best practices. It introduces threats and attacks and the many ways they can show up. We’ll give you some... Coursera | Google |
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| From | Google via Coursera |
|---|---|
| Hours | 356 |
| Instructors | Google, Google Career Certificates |
| Language | English |
| Subjects | Programming IT & Networking |
Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).
Gifted Certificate Program Coordinator $48k
Instructor, Paralegal Certificate Program $52k
Instructor and Taskforce Committee Member for Certificate in Fundraising Operations $60k
Certificate Analyst $67k
Continuing Education Professor/Apparel Certificate Program Advisor $68k
Instructor, Sustainability Leadership Certificate Program $79k
Vice Assistant President Certificate Specialist $120k
Product Manager - SUT Compliance and Certificate Management $131k
Assistant Professor, Bereavement Certificate Program $139k
Similar Courses
Sorted by relevance
