Save For Later

Conflict Management

Save For Later

Turn Conflict into Collaboration

Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution.

OpenCourser is an affiliate partner of Coursera and may earn a commission when you buy through our links.

From University of California, Irvine via Coursera
Hours 64
Instructors Najla DeBow, Amit Kothari
Language English
Subjects Business Social Sciences

Similar Courses

Sorted by relevance

Careers

An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).

Resolution Representative $37k

Resolution Coordinator $39k

Loan Resolution $47k

Resolution Advocate $48k

Resolution Advocate $48k

Resolution Auditor $50k

A/R Resolution Specialist $55k

Remote Services Resolution $67k

Conflict Prevention Officer $86k

Conflict of Interest Program Manager $87k

Supervisor Conflict Specialist $96k

Senior Conflict Specialist $101k

Courses in this Specialization

Listed in the order in which they should be taken

Starts Course Information

Mar
8

Types of Conflict

Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the...

Coursera | University of California, Irvine

Save

Mar
8

Conflict Resolution Skills

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. ...

Coursera | University of California, Irvine

Save

Mar
8

Intercultural Communication and Conflict Resolution

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using...

Coursera | University of California, Irvine

Save

May
17

Conflict Management Project (You were viewing this course)

The capstone project is designed to give you the opportunity to apply what you've learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict...

Coursera | University of California, Irvine

Save

Coursera

&

University of California, Irvine

From University of California, Irvine via Coursera
Hours 64
Instructors Najla DeBow, Amit Kothari
Language English
Subjects Business Social Sciences

Careers

An overview of related careers and their average salaries in the US. Bars indicate income percentile (33rd - 99th).

Resolution Representative $37k

Resolution Coordinator $39k

Loan Resolution $47k

Resolution Advocate $48k

Resolution Advocate $48k

Resolution Auditor $50k

A/R Resolution Specialist $55k

Remote Services Resolution $67k

Conflict Prevention Officer $86k

Conflict of Interest Program Manager $87k

Supervisor Conflict Specialist $96k

Senior Conflict Specialist $101k

Similar Courses

Sorted by relevance