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Using Generative AI to Troubleshoot Microsoft Windows

Tim Warner

The days of scouring Stack Overflow for troubleshooting help may be at an end. This course will teach you how to solve Windows operating system problems by using generative AI solutions like ChatGPT.

Troubleshooting Microsoft Windows usually involves quite a bit of online sleuthing. In this course, Using Generative AI to Troubleshoot Microsoft Windows, you’ll learn to prompt ChatGPT to help you diagnose and resolve Windows Server and Windows client issues. First, you’ll explore the basics of generative AI and how to get started with them. Next, you’ll discover ways to resolve Windows Server issues with ChatGPT and GitHub Copilot. Finally, you’ll learn how to broaden and deepen your prompt engineering skills, this time focused on Windows Client troubleshooting. When you’re finished with this course, you’ll have the skills and knowledge of generative AI needed to dramatically increase your value to your employer and your customers.

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What's inside

Syllabus

Course Overview

Gain Access to Generative AI

Troubleshoot Windows Server with Generative AI

Troubleshoot Windows Client with Generative AI

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Tailored specifically for troubleshooting Windows operating systems, an area not typically covered by other courses

Emphasizes the use of ChatGPT and GitHub Copilot for troubleshooting, aligning with the growing trend of generative AI adoption

Provides a strong foundation for beginners and strengthens an existing foundation for intermediate learners

Instructed by professionals well-versed in using Windows and its troubleshooting

Offers a blend of media and materials, including videos and hands-on labs, which can enhance the learning experience

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Activities

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Career center

Learners who complete Using Generative AI to Troubleshoot Microsoft Windows will develop knowledge and skills that may be useful to these careers:

Information Technology Consultant

Information Technology Consultants leverage their deep knowledge of computer systems and applications to solve complex issues for businesses. With a background in troubleshooting Windows operating systems and the ability to wield generative AI, you'll likely be a strong candidate for this role. This course will equip you with the skills to use ChatGPT and GitHub Copilot to quickly and efficiently diagnose and resolve server issues, including the most difficult problems that would likely take days or even weeks to solve with traditional methods. Once trained in this course, you'll be better prepared to lead teams, maximize efficiency, improve service delivery, and elevate customer satisfaction.

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IT Support Engineer

IT Support Engineers are responsible for diagnosing and troubleshooting computer hardware and software issues. They also provide technical support to users and ensure that computer systems are running smoothly.

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IT Manager

IT Managers hold supervisory roles and oversee the activities of IT departments. They plan, implement, and manage IT systems and services. Additionally, they ensure that IT services are aligned with business objectives.

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Systems Administrator

Systems Administrators are responsible for installing, configuring, and maintaining computer systems. They also ensure that systems are secure and running smoothly.

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Network Administrator

Network Administrators are responsible for designing, implementing, and maintaining computer networks. They also ensure that networks are secure and running smoothly

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Database Administrator

Database Administrators are responsible for designing, implementing, and maintaining databases. They also ensure that databases are secure and running smoothly.

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Software Engineer

Software Engineers design, develop, and maintain software applications.

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Computer Programmer

Computer Programmers write and maintain computer code.

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Technical Writer

Technical Writers create user manuals and other documentation for computer software and hardware.

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Computer Scientist

Computer Scientists conduct research in the field of computer science. They also develop new computer technologies.

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Information Systems Manager

Information Systems Managers plan and implement information systems for organizations. They also ensure that information systems are aligned with business objectives.

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Data Analyst

Data Analysts collect, analyze, and interpret data to help businesses make informed decisions.

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Business Analyst

Business Analysts analyze business processes and develop solutions to improve efficiency and effectiveness.

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Product Manager

Product Managers plan and develop new products and features. They also work with marketing and sales teams to bring products to market.

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Project Manager

Project Managers plan and execute projects. They also manage project teams and resources.

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Reading list

We've selected 15 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Using Generative AI to Troubleshoot Microsoft Windows.

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