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Deaf Hub Bendigo

Deaf Hub Bendigo Deaf Awareness Training Online has a range of different topics to cover your needs. Whether you have a deaf employee or customer/client that frequents your workplace and would like to better work with or serve or a deaf relative that you want to include in your family; our flexible online training will support your endeavours.

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Deaf Hub Bendigo Deaf Awareness Training Online has a range of different topics to cover your needs. Whether you have a deaf employee or customer/client that frequents your workplace and would like to better work with or serve or a deaf relative that you want to include in your family; our flexible online training will support your endeavours.

We discuss what it means to be a Deaf customer, patient, or work colleague and discuss practical steps that almost every Employee, friends, families can take in order to maximise inclusion for the Deaf Auslan members. This course will cover 11 different topics ranging from, what is Auslan, is being Deaf normal or what should we do, with examples, quotes, and demonstration in Auslan signed by a Deaf professional with voice-overs and English captions even with the transcriptions for you to read these at your own pace. You can complete the multi-choice quizzes as well.

This one hour and fifteen mins online training provide a safe and fun place with your choice of rhythm to learn each topics and you can ask all the questions you have always wanted to ask a Deaf person there.

“Is sign language universal?”

“Can Deaf people drive a car?”

“Is it safe for Deaf people to work here?”

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What's inside

Learning objectives

  • Students will learn about what is means to be deaf in a hearing world.
  • The training course provides greater insight into the australian deaf community and their language auslan (australian sign language)
  • Explore communications styles, cultural values and behaviors and the aide of technology
  • This course draws on personal experiences from a native deaf person.

Syllabus

An introduction to Auslan Consultancy Deaf Awareness Training Online and what to expect from it.

We discuss what it means to be a Deaf customer, friend, patient or work colleague and discuss practical steps that almost every family, employees or friends can take in order to maximise inclusion for the Deaf Auslan user.

This online training is self-paced and runs for a total of 1 hour and 15 minutes.

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The role of an Auslan interpreter as well as how to effectively utilise the interpreting service when you meet with a Deaf person.

Auslan, or Australian Sign Language, is the language of the Australian Deaf community. Auslan is a rich language with a capacity to express all aspects of human communication – including the abstract, metaphoric, humour, sarcasm etc. Auslan is equal to English or any other spoken languages.

The medical model sees deafness as an undesirable condition that needs to be treated or "fixed". The social model sees the design of the Deaf person's environment as the major disabling factor, while the opposition, in the cultural model, the Deaf belong to a culture in which they are not infirm or disabled.

Deaf Gain is a term that views Deafness not as a deficiency but as a way to translate human diversity by making real contributions to the greater good of society. You may be surprised to learn just how much Deaf have contributed to change and technology through the years.

Audism is a term used to describe a negative attitude toward Deaf or hard of hearing people. It is typically thought of as a form of discrimination, prejudice, or a general lack of willingness to accommodate those who cannot hear.

Deaf people inhabit a rich sensory world where vision and touch are a primary means of spatial awareness and orientation.

Many use sign language, a visual-kinetic mode of communication and maintain a strong cultural identity built around these sensibilities and shared life experiences.

Are you hearing impaired, Deaf, Hard of Hearing, can't speak...? If you are not sure which term to use, this video guide you on the right path to check with the person you are talking with or about to determine which term they prefer to use.

A quick insight into how we take advantage of modern technologies and what can you use to communicate with Deaf people.

Some useful tips on how to interact and what to ask Deaf People.

Please click an external link for Auslan Consultancy DAT Online feedback.

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Explores communication styles and cultural values, which are essential for fostering inclusivity and understanding within the Australian Deaf community
Discusses practical steps for maximizing inclusion, which empowers employees, families, and friends to create more accessible environments for Auslan users
Examines the medical, social, and cultural models of deafness, which provides a comprehensive understanding of how Deaf individuals are viewed and treated
Introduces the concept of Deaf Gain, which reframes deafness as a valuable contribution to society and challenges negative perceptions
Covers the term Audism, which is important for recognizing and addressing negative attitudes and discrimination against Deaf and hard of hearing people
Requires learners to understand the role of Auslan interpreters, which is crucial for effective communication and collaboration with Deaf individuals

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Reviews summary

Insightful deaf awareness training

According to students, this course provides a largely positive introduction to Deaf awareness in the Australian context. Learners praise the clear and concise explanations of key concepts like Auslan, Audism, and different models of deafness. Many highlight the value of the personal experiences shared by the Deaf professional leading the course, finding them particularly insightful. Students also appreciate the practical tips provided for interacting with Deaf individuals and promoting inclusion. The course is noted for its accessible format, including captions, voice-overs, and transcripts. While relatively concise (around 1 hour 15 minutes), it serves as a very good starting point for developing foundational awareness.
Short duration, self-paced learning.
"The short length made it easy to fit into my schedule."
"Found the course very concise and to the point."
"Wish it was a bit longer for more detail."
"The self-paced nature was convenient."
Provides a solid awareness foundation.
"A good basic overview of important concepts."
"This course is a great starting point for understanding Deaf awareness."
"Provides a solid foundation on the topic."
Videos, captions, transcripts are helpful.
"The captions and transcripts were very helpful."
"Appreciated the clear voice-overs and signed demonstrations."
"The way the content was presented made it very accessible."
"Loved the inclusion of transcripts for reading."
Explanations are easy to understand.
"Everything was explained so clearly and concisely."
"The way the information was presented made it really easy to grasp."
"I found the explanations very easy to follow, even as a beginner."
"The content was clear, concise, and well presented."
Useful advice for interaction and inclusion.
"I received many useful tips on how to interact with Deaf people."
"The course provided practical advice I can use right away."
"Gave me actionable steps for improving inclusion at work."
"Found the practical tips on communication very helpful."
Learning from a Deaf professional's view.
"Learning directly from a Deaf professional's perspective was invaluable."
"The personal stories really brought the concepts to life."
"It gave me a real insight into the lived experience."
"Hearing from someone with lived experience was the best part."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Deaf Awareness Training (AUS) with these activities:
Review Basic Communication Strategies
Reviewing basic communication strategies will help you better understand the nuances of communicating with Deaf individuals and adapting your approach.
Browse courses on Communication Strategies
Show steps
  • Research different communication models.
  • Identify your own communication style.
  • Practice active listening skills.
Review 'Signing Made Easy'
Reviewing this book will help you learn basic signs and fingerspelling, providing a foundation for further Auslan study.
Show steps
  • Obtain a copy of the book.
  • Study the signs and practice fingerspelling.
  • Use the book as a reference when practicing Auslan.
Read 'Deaf Culture: Exploring Deaf Communities in the United States'
Reading this book will provide a deeper understanding of the cultural context surrounding Auslan and Deaf identity.
View Inside Deaf Culture on Amazon
Show steps
  • Obtain a copy of the book.
  • Read the book, taking notes on key concepts.
  • Reflect on how the concepts relate to the course.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice Fingerspelling
Practicing fingerspelling will improve your ability to understand and communicate using Auslan, especially for names and unfamiliar words.
Show steps
  • Find an online fingerspelling resource.
  • Practice spelling common words and names.
  • Ask a friend to quiz you on fingerspelling.
Follow Auslan Online Tutorials
Following online Auslan tutorials will provide structured lessons and practice opportunities to improve your signing skills.
Show steps
  • Search for reputable Auslan tutorial websites.
  • Choose a tutorial series that suits your level.
  • Follow the lessons and practice regularly.
Create a Short Video on Deaf Gain
Creating a video explaining the concept of Deaf Gain will solidify your understanding and help you share this positive perspective with others.
Show steps
  • Research the concept of Deaf Gain.
  • Write a script for your video.
  • Record and edit your video.
  • Share your video online.
Volunteer at a Deaf Community Event
Volunteering at a Deaf community event will provide valuable real-world experience interacting with Deaf individuals and learning about their culture.
Show steps
  • Find a local Deaf community organization.
  • Inquire about volunteer opportunities.
  • Participate in the event and interact with attendees.

Career center

Learners who complete Deaf Awareness Training (AUS) will develop knowledge and skills that may be useful to these careers:
Accessibility Consultant
An Accessibility Consultant works to improve accessibility of products, services, and environments for people with disabilities. This role may include performing audits and providing recommendations. If you are planning to work with the Deaf community, this course may be useful. The course provides an in-depth discussion of cultural models of deafness, as well as the language Auslan. This course will help you to better understand the experiences of the Deaf community and will give you greater insight as you work towards improving accessibility.
Diversity and Inclusion Officer
A Diversity and Inclusion Officer develops and implements strategies to promote diversity, equity, and inclusion within an organization. This role requires a deep understanding of cultural differences and the needs of diverse groups, including the Deaf community. The Deaf Awareness Training course will help you better understand the Deaf community and their language, Auslan. By taking this course, you can effectively create a more inclusive environment for the Deaf people at your organization, and you will be able to advocate for their needs.
Disability Services Officer
A Disability Services Officer works to ensure that individuals with disabilities have access to appropriate resources and accommodations. This role involves advocating for the needs of people with disabilities, providing support, and promoting inclusivity. This Deaf Awareness Training course would be especially useful when interacting with members of the Deaf community. The course covers important topics such as the cultural models of deafness, what Auslan is, and how to use Auslan interpreters. This information would help you better advocate for and support Deaf clients.
Community Outreach Coordinator
A Community Outreach Coordinator works to connect an organization with the community it serves, and this role involves building relationships and providing resources to the public. This Deaf Awareness Training course will help you to better serve the Deaf community. The course can inform you about the Australian Deaf community and its language Auslan. You will also learn how a Deaf person navigates the world, and you will be able to better communicate with and serve people who are Deaf. The content of the course would enable better outreach to the Deaf community.
Human Resources Specialist
A Human Resources Specialist handles various employee-related functions, such as recruitment, training, and ensuring a diverse and inclusive workplace. This role will require interactions with employees from different backgrounds, including the Deaf community. This course provides strategies for maximizing inclusion for employees who are Deaf Auslan users. In particular, the course's discussion of accommodations and communication styles, including Auslan, would help a Human Resources Specialist ensure that a workplace is welcoming to and supportive of their Deaf employees. The course also addresses negative attitudes toward the Deaf community, which would be useful for a Human Resources Specialist.
Advocate
An advocate supports and champions the rights of individuals or groups. This role may require working with a variety of populations and being familiar with their specific needs and challenges. This Deaf Awareness Training course may be very helpful for advocates who work with the Deaf community. The course covers topics such as the cultural models of deafness and the community’s language, Auslan. Having a better understanding of the needs of this population would help you to better advocate for them.
Educational Assistant
Educational Assistants provide support to students in classrooms, and they may work with children who have a variety of needs. This role helps students succeed. If you work or plan to work with students who are Deaf, this course can provide some very useful information. This Deaf Awareness Training course will allow you to better understand the experiences of Deaf students. You will also learn about the language of the Australian Deaf community, Auslan, and other important information that will allow you to better support the students you will work with.
Therapist
Therapists provide mental health support to individuals and groups, and they must be prepared to meet the needs of a diverse range of clients. If you are a therapist who works with or plans to work with individuals who are Deaf, this Deaf Awareness Training course is very helpful. You will learn more about the Deaf community and their language, Auslan. The course will also present various ways of viewing deafness, and it will give you greater insight into the community for which you will provide therapy.
Social Worker
Social Workers help individuals and families navigate challenges and connect with needed services. This often includes working with diverse populations and understanding their unique needs. This Deaf Awareness Training course is useful for a social worker who may work with the Deaf community. The course introduces Auslan, the language of the Australian Deaf community, and provides cultural insights. This course will also discuss the various ways deafness is viewed and how to best approach interactions with Deaf people, ensuring you can more effectively meet your clients' needs.
Training Coordinator
A Training Coordinator designs and delivers training programs to employees or other groups. A crucial part of this role involves creating materials that are engaging and accessible to a wide variety of learners. By taking this Deaf Awareness Training course, you would develop a deeper understanding of the Deaf community, which would be beneficial when creating inclusive training programs for Deaf individuals. The course teaches the basics of Auslan and discusses important topics such as cultural models of deafness and how to utilize interpreters. It will allow you to better support this community as a Training Coordinator.
Teacher
Teachers educate students in a variety of subjects. This may include supporting students with diverse needs, such as those who are members of the Deaf community. This Deaf Awareness Training course may offer some useful insights if you work with children who are Deaf. The course will teach you about the Australian Deaf community, and its language Auslan. You will also learn about important cultural models and how to effectively communicate with members of the Deaf community.
Healthcare Administrator
Healthcare Administrators manage and oversee operations within healthcare facilities, and often work to improve patient experience. A key responsibility is to ensure that all patients receive equitable and effective care. This course will teach you what it means to be a Deaf patient, and will teach you concrete ways to maximize inclusion for those who use Auslan. By taking this course, you would be better able to accommodate and support members of the Deaf community in healthcare settings, ensuring that appropriate services and accommodations are in place.
Customer Service Representative
A Customer Service Representative interacts with customers to assist them with their needs and resolve their issues. This role requires effective communication skills and the ability to serve a diverse range of people. Deaf Awareness Training may be particularly useful in improving your understanding of the Deaf community. The course will teach you how to communicate with Deaf individuals, including ways to maximize inclusion for those who use Auslan. The course will also show you terminology and address common misconceptions about the Deaf community.
Public Health Educator
A Public Health Educator promotes wellness in the community by educating the public on health-related topics. This role will benefit from a background in cultural sensitivity and an understanding of the unique needs of different groups. This Deaf Awareness Training course may be helpful as you educate members of the Deaf community. The course covers what it means to be a Deaf patient, discusses Auslan, and touches on important cultural topics, such as how to best interact and communicate with a Deaf person.
Interpreter
An interpreter facilitates communication between people who speak different languages. This job requires a keen understanding of various cultures and languages. This Deaf Awareness Training course may be helpful by providing you with an introduction to Auslan, the language of the Australian Deaf community. The course discusses Auslan and provides insight to members of this community. The course will also discuss the cultural models and how best to interact with Deaf individuals.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Deaf Awareness Training (AUS).
Provides a comprehensive overview of Deaf culture in the United States, which shares many similarities with the Australian Deaf community. It explores the history, values, and social structures of Deaf communities. Reading this book will provide a deeper understanding of the cultural context surrounding Auslan and Deaf identity. It is highly recommended as additional reading to supplement the course material.
Great introduction to sign language. It is useful for learning basic signs and fingerspelling. While it may not focus specifically on Auslan, the general principles and many signs are transferable. It is most valuable as additional reading for those completely new to sign language, providing a foundation before delving deeper into Auslan-specific resources.

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