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Master Class in Business English Fluency

4.7 Filled star Filled star Filled star Filled star Half star
Based on 54 ratings
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Brittney Kalogeros and Shannon O'Brien

Welcome to our Master Class in Business English Fluency. If you’re looking to improve your ability to use and understand spoken English in professional settings, this course is for you.

We’re two teachers from the United States and we have designed a course, using a linguistically-backed dual-method that simulates one-on-one conversations with native speakers. This course will give you the tools to practice listening and speaking in a professional setting from the comfort of your own home.

Read more

Welcome to our Master Class in Business English Fluency. If you’re looking to improve your ability to use and understand spoken English in professional settings, this course is for you.

We’re two teachers from the United States and we have designed a course, using a linguistically-backed dual-method that simulates one-on-one conversations with native speakers. This course will give you the tools to practice listening and speaking in a professional setting from the comfort of your own home.

You will have access to over 25 business conversations between native speakers, using natural vocabulary, phrases, grammar, pronunciation, intonation, and levels of formality, which are all important when you want to sound professional at work. On top of that, you will actually get to participate in the conversations.

Every unit includes listening, shadow speaking, and simultaneous speaking activities, gradually increasing in difficulty throughout the course. You can move through the course at your own pace and control the speed of each video, tailoring the lessons perfectly to your individual language needs.

We're excited you're here and we're ready to help you. If you’re ready to take the next step in your journey to become an even more professional, more fluent English speaker, you’re in the right place.

Enroll now

What's inside

Learning objectives

  • Use correct english intonation when speaking
  • Use correct pronunciation when speaking
  • Use professional vocabulary and grammar when speaking
  • Understand english for online and in-person meetings at native speed

Syllabus

Introduction


Imagine walking into work and feeling confident in every word you say, in meetings, presentations, or even in casual talk by the water cooler. Maybe your co-workers will even tell you how well you are speaking and notice your improvement. By the end of this course, that will be your new reality.


Working and talking in a professional setting as an English as a Second Language (ESL) speaker can have many challenges. You may feel nervous that you will not understand, be understood, or be able to speak quickly and clearly with confidence. However, as we say in English, practice makes perfect. To improve your speaking skills, you must speak out-loud as much as possible. In this course, you will have access to high quality business English conversations that will enrich your speaking and listening abilities. You will have infinite opportunities to practice, exposure to the language, and a private and supportive environment.


Through this class, we will build your English vocabulary and practice through role plays that put you in situations with native English speakers and non-native speakers. You will be able to read and listen to conversations and then to participate in conversations yourself. You will complete guided self assessments to target the areas you want to focus on as we go through the scenarios. And by the end of this book, you will have mastered the basics of Business English.

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The following role play is between two coworkers in an informal but important conversation about their hotel’s new website. Sarah is explaining to Jake how the project is unfolding and Jake is collecting the most important information to relay to the entire team during the formal project update.

The following video shows a full speed conversation between native speakers in a professional context. Listen to the conversation to prepare yourself for the shadow speaking activity. You may also wish to read the conversation in full to completely understand the context and what we will be talking about. If you wish to print the dialogue, a printable PDF version is linked in the resources. If there are any words or phrases you are unfamiliar with, make sure to look them up before you move on to the next activity.

Objective: By the end of this video, you should be able to understand the context and words used in the dialogue between the two speakers.

In the following video, you will hear the conversation broken down into smaller, slower phrases. Repeat each phrase during the pause, imitating the pronunciation and intonation you hear. If you find the video to be too fast, try turning the video speed (or playback rate) down to 0.5x or 0.75x and practice until you can work your way up to the regular video speed. You may wish to do this shadow speaking exercise multiple times, until you feel confident repeating after the speaker. Always remember to prioritize clarity of speech over speed. In other words, make sure to pronounce each word clearly.

If you want even more practice, try this self-reflection challenge: Record yourself speaking with the video using your phone and play it back to yourself after you finish. Are there areas you wish to improve? Certain words you would like to say more clearly? You may wish to repeat certain phrases with the video until you are satisfied with your recording.

Objective: By the end of this activity, you should be able to say the entire dialogue out loud, with confidence, using the proper intonation and pronunciation.

Congratulations!

You have made it to the end of this section! Great job and keep up the good work!

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Employs a dual-method approach that simulates one-on-one conversations with native speakers, providing valuable practice in a supportive environment
Offers opportunities to practice listening and speaking with natural vocabulary, grammar, and intonation, which are essential for sounding professional
Includes shadow speaking and simultaneous speaking activities, which are effective techniques for improving pronunciation and fluency
Features role-playing scenarios that put learners in situations with native speakers, helping them to build confidence in real-world interactions
Requires learners to engage in self-reflection challenges, such as recording themselves speaking, which may be uncomfortable for some learners

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Reviews summary

Master business english fluency through practice

According to learners, this Master Class in Business English Fluency offers a practical approach (positive) to improving speaking and listening skills for work. Students particularly appreciate the dual-method (positive) using realistic business conversations (positive) and the emphasis on shadow and simultaneous speaking (positive). Many report increased confidence (positive) and fluency (positive) in professional settings. While some learners found the practice structure repetitive or wished for more advanced scenarios, the ability to control video speed (positive) and the focus on pronunciation and intonation (positive) are frequently praised aspects of this course. Overall, it's seen as a valuable resource (positive) for professionals aiming to sound more natural and confident.
Ideal for those with basic English foundation.
"This course is perfect if you already have basic English skills and want to focus on fluency."
"Might be challenging for absolute beginners, better for intermediate speakers."
"Helps bridge the gap between knowing English and using it fluently in business."
Learners can adjust pace to practice effectively.
"Being able to slow down the videos was crucial for me to keep up initially."
"I practiced at 0.75x speed until I was ready for full speed."
"The speed control is a thoughtful feature that caters to different needs."
Dialogues are relevant for work situations.
"The conversations felt very authentic to real work interactions."
"I could immediately apply the phrases from the scenarios in my own meetings."
"Great examples of business communication presented clearly."
Unique method helps improve speaking fluency.
"The shadow and simultaneous speaking exercises really helped me improve my fluency."
"I loved practicing with the realistic conversations in the course."
"This method of listen, shadow, and speak is very effective for language learning."
Helps feel more comfortable speaking at work.
"I feel much more confident speaking English in meetings now."
"My fluency has definitely improved since taking this course."
"No longer nervous about speaking to native speakers after practicing here."
Some found practice activities repetitive.
"While effective, the listen/shadow/speak structure felt a bit repetitive after many units."
"I wish there were more interactive elements besides just speaking along."
"More diverse scenarios or activity types would make it even better."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Master Class in Business English Fluency with these activities:
Review Basic English Grammar
Strengthen your understanding of fundamental grammar rules to improve clarity and accuracy in business communication.
Browse courses on English Grammar
Show steps
  • Review grammar rules related to tenses, articles, and sentence structure.
  • Complete online quizzes to test your understanding.
  • Identify and correct grammatical errors in sample business emails.
Study 'English for Meetings'
Learn specific phrases and strategies for participating effectively in business meetings.
View Express Series English for Logistics (Oxford... on Amazon
Show steps
  • Read a chapter on meeting phrases.
  • Practice using the phrases in mock meetings.
  • Take notes on new vocabulary.
Read 'Business English Vocabulary Builder'
Expand your business vocabulary to enhance your communication skills in professional contexts.
View Business English Vocabulary Builder: Idioms,... on Amazon
Show steps
  • Read a chapter each week.
  • Make flashcards of new vocabulary.
  • Use new words in practice sentences.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Record Yourself Speaking
Practice speaking English by recording yourself in mock business scenarios to improve fluency and confidence.
Show steps
  • Choose a business scenario (e.g., project update, team meeting).
  • Prepare a short script or outline.
  • Record yourself speaking for 2-3 minutes.
  • Review the recording and identify areas for improvement.
Follow Online Business English Tutorials
Enhance your understanding of specific business English topics by following online tutorials and exercises.
Show steps
  • Search for tutorials on topics like negotiation, presentations, or email writing.
  • Watch the tutorials and take notes.
  • Complete any exercises or quizzes provided.
  • Apply what you learned in practice scenarios.
Practice Conversations with a Language Partner
Engage in regular conversations with a language partner to practice speaking and listening skills in a supportive environment.
Show steps
  • Find a language partner online or in person.
  • Schedule regular practice sessions.
  • Discuss business-related topics and scenarios.
  • Provide each other with feedback.
Create a Business Presentation
Develop and deliver a business presentation to practice using professional English in a formal setting.
Show steps
  • Choose a business topic relevant to your field.
  • Research and gather information.
  • Create a presentation outline and slides.
  • Practice delivering the presentation.
  • Record yourself and get feedback.

Career center

Learners who complete Master Class in Business English Fluency will develop knowledge and skills that may be useful to these careers:
International Sales Representative
An international sales representative needs persuasive communication skills to build relationships with clients from diverse linguistic backgrounds. The Master Class in Business English Fluency provides the tools needed to excel in this role by improving spoken English skills in professional settings. The course's emphasis on professional vocabulary, grammar, and pronunciation may allow sales representatives to present their products or services effectively, build trust with clients, and close deals successfully. The role-play scenarios can also help sales representatives practice various sales situations and refine their communication strategies. The work on intonation can help you sound more natural and persuasive.
See salaries and explore the career path for International Sales Representative
International Marketing Specialist
The international marketing specialist adapts marketing strategies for global markets. Success in this role depends on the ability to communicate effectively with clients and colleagues from diverse linguistic backgrounds, and to grasp the nuances of professional English. The Master Class in Business English Fluency provides the skills necessary to navigate these interactions with confidence. By focusing on spoken English in professional settings, the course helps one to improve listening comprehension and fluency, which are essential for understanding client feedback and presenting marketing plans effectively. The course helps one to participate in conversations, build vocabulary, and master the basics of Business English, which will be invaluable assets when building rapport.
See salaries and explore the career path for International Marketing Specialist
Business Development Manager
Business development managers identify and pursue new business opportunities. Effective communication is essential for building relationships with potential clients and partners. The Master Class in Business English Fluency can help business development managers improve their spoken English skills in professional contexts. The course's emphasis on professional vocabulary, grammar, and intonation may enable managers to communicate their value proposition effectively and negotiate favorable agreements. The sections on meetings with native English speakers can be particularly useful.
See salaries and explore the career path for Business Development Manager
Customer Success Manager
Customer success managers focus on building strong relationships with clients. This relies on clear and effective communication, especially when working with international clients who may have varying levels of English proficiency. The Master Class in Business English Fluency directly supports this by enhancing spoken English skills in professional contexts. Customer Success Managers need to conduct meetings, give project updates, and solve issues; this course uses role play scenarios that can help with these topics. The course's emphasis on pronunciation and intonation can improve clarity, ensuring that clients understand the manager's message. This translates to better client relationships and higher satisfaction.
See salaries and explore the career path for Customer Success Manager
International Relations Officer
An international relations officer works to build and maintain relationships between organizations and foreign entities. This role requires excellent communication skills, cultural sensitivity, and a strong understanding of international affairs. The Master Class in Business English Fluency helps one to improve their spoken English skills in professional settings. The course's emphasis on professional vocabulary, grammar, pronunciation, and intonation may enable officers to communicate effectively with international partners, negotiate agreements, and represent their organization effectively in global forums. The section on meetings with native English speakers is particularly salient.
See salaries and explore the career path for International Relations Officer
Technical Writer
A technical writer creates clear and concise documentation for complex technical information. This role requires excellent communication skills, especially the ability to convey information in a way that is easy for a non-native English speaker to understand. The Master Class in Business English Fluency directly addresses this need by improving spoken English skills in professional settings. By mastering professional vocabulary, grammar, pronunciation, and intonation, a person becomes more adept at writing documentation that can be easily understood by a global audience. The course’s emphasis on listening and speaking activities can also help a technical writer better understand the needs of their audience and tailor their writing accordingly.
See salaries and explore the career path for Technical Writer
Project Manager
Project managers coordinate teams and communicate project updates to stakeholders. This requires excellent communication skills, particularly the ability to explain complex information clearly and concisely. The Master Class in Business English Fluency can help project managers improve their spoken English in professional settings. This course emphasizes vocabulary, grammar, pronunciation, and intonation, which are all crucial for effective communication. A project manager who communicates effectively ensures that team members understand their tasks and responsibilities, and that stakeholders are informed of project progress. The sections in the course on delivering project updates are particularly relevant.
See salaries and explore the career path for Project Manager
Public Relations Specialist
Public relations specialists manage a company's image and reputation. They must communicate effectively with the media, the public, and other stakeholders. The Master Class in Business English Fluency can help public relations specialists improve their spoken English skills in professional settings. The course's work on professional vocabulary, grammar, pronunciation, and intonation may enable specialists to craft compelling messages and deliver them confidently in interviews, press conferences, and other public events. The simulations and role play may help you present yourself with confidence and clarity.
See salaries and explore the career path for Public Relations Specialist
Human Resources Manager
A human resources manager needs strong communication skills to manage employee relations, conduct interviews, and deliver training. When dealing with a diverse workforce, fluency in business English is essential. The Master Class in Business English Fluency directly addresses this need by improving spoken English skills in professional contexts. The course's emphasis on understanding English in meetings and using professional vocabulary helps HR managers communicate policies and procedures effectively. The role-playing exercises in the course may help you prepare for difficult conversations and improve your ability to handle employee concerns. This leads to improved employee engagement and a more inclusive work environment.
See salaries and explore the career path for Human Resources Manager
Management Consultant
Management consultants analyze business problems and recommend solutions to clients. They must present their findings and recommendations clearly and persuasively. The Master Class in Business English Fluency helps management consultants enhance their communication skills in professional settings. The course's emphasis on spoken English fluency, professional vocabulary, and grammar may enable consultants to articulate their ideas effectively, build rapport with clients, and influence decision-making. The course’s focus on simulating one-on-one conversations with native speakers also prepares students for client interactions.
See salaries and explore the career path for Management Consultant
International Trade Specialist
International trade specialists manage the import and export of goods and services. They must communicate effectively with suppliers, customers, and regulatory agencies in different countries. The Master Class in Business English Fluency may help them improve their spoken English skills in professional settings. The course's emphasis on professional vocabulary, grammar, and pronunciation ensures clear and accurate communication, which is essential for navigating complex international trade regulations and building strong relationships with global partners. The course's practical approach to business conversations helps trade specialists handle various trade-related scenarios with confidence.
See salaries and explore the career path for International Trade Specialist
Financial Analyst
Financial analysts evaluate financial data and provide investment recommendations. While much of their work involves quantitative analysis, they also need to communicate their findings clearly to clients and stakeholders. The Master Class in Business English Fluency can help financial analysts improve their spoken English skills in professional settings. This course helps one to build a better understanding of business conventions and vocabulary. This can be particularly useful when presenting financial reports or explaining complex concepts to non-technical audiences. This ensures that their recommendations are understood and acted upon effectively, leading to better investment outcomes.
See salaries and explore the career path for Financial Analyst
Cross-Cultural Consultant
Cross cultural consultants guide businesses on how to deal with counterparts and associates from other cultures. The Master Class in Business English Fluency emphasizes key business English understanding. The course is designed to simulate one-on-one conversations with native speakers. To be successful, cross cultural consultants need to show confidence, use good vocabulary, have correct pronunciation and use proper grammar. This course may allow cross cultural consultants to more closely relate and understand business English speakers.
See salaries and explore the career path for Cross-Cultural Consultant
Interpreter
Interpreters facilitate communication between people who speak different languages. Excellent command over business English is a must. A Master Class in Business English Fluency can be very useful for interpreters, in particular for grasping the nuances of business interactions and professional settings. The course's design simulates one-on-one conversations with native speakers, allowing one to master correct intonation, pronunciation, and professional vocabulary and grammar. The listening, shadow speaking, and simultaneous speaking activities can help you polish your skills in a professional setting.
See salaries and explore the career path for Interpreter
Translator
Translators convert written materials from one language to another. While primarily focused on written communication, a translator must have excellent comprehension of the source language. The Master Class in Business English Fluency may enhance a translator's understanding of spoken English in professional settings. This course helps those seeking to master professional vocabulary, grammar, pronunciation, and intonation. Grasping the nuances of spoken business English helps translators accurately convey the intended meaning in their written translations. The opportunity to listen to and participate in business conversations with native speakers may greatly increase a translator's practical understanding.
See salaries and explore the career path for Translator

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Master Class in Business English Fluency.
Cover image
Business English Vocabulary Builder
Save
Focuses on expanding your business English vocabulary with idioms, phrases, and strategies. It provides practical examples and exercises to help you use new vocabulary effectively in professional settings. Reading this book will significantly enhance your ability to communicate with clarity and confidence. It valuable resource for anyone looking to improve their business English fluency.
Business English Vocabulary Builder: Idioms,...
Paperback
$$
Cover image
Express Series English for Logistics
Save
Provides practical phrases and strategies for participating effectively in business meetings. It covers various aspects of meetings, such as making suggestions, agreeing and disagreeing, and leading discussions. It is particularly useful for understanding the nuances of spoken English in meeting contexts. This book adds depth to the course by providing specific language tools for meetings.
Express Series English for Logistics (Oxford...
Kindle Edition
$$

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Rating
4.7 Filled star Filled star Filled star Filled star Half star
Effort
7 total hours
Via
Udemy
Instructor
Brittney Kalogeros and Shannon O'Brien
Language
English
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Employs a dual-method approach that simulates one-on-one conversations with native speakers, providing valuable practice in a supportive environment
Offers opportunities to practice listening and speaking with natural vocabulary, grammar, and intonation, which are essential for sounding professional
Includes shadow speaking and simultaneous speaking activities, which are effective techniques for improving pronunciation and fluency
Features role-playing scenarios that put learners in situations with native speakers, helping them to build confidence in real-world interactions
Requires learners to engage in self-reflection challenges, such as recording themselves speaking, which may be uncomfortable for some learners
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