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Helen Bevan, Leigh Kendall, Kathryn Perera, Rosanna Hunt, Paul Woodley, sasha karakusevic, Zoe Lord, Zarah M, Rosie Redstone, Olly Benson, Dominic Cushnan, Val Dez-La-Lour, Hanna Zafar, diane ketley, Damara Gutnick, joan chaya, jodeme Goldhar, Jocelyn Healey, and Deb G.

Over the six weeks of School you will: Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course has been created by NHS Horizons, part of the English National Health Service. It is relevant for everyone who works in the public or voluntary sector globally. Although the content is focused on the needs of health and care staff, it will suit change agents from other industries including housing, education, the police service, and government and community activists.

Topics Covered

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Over the six weeks of School you will: Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course has been created by NHS Horizons, part of the English National Health Service. It is relevant for everyone who works in the public or voluntary sector globally. Although the content is focused on the needs of health and care staff, it will suit change agents from other industries including housing, education, the police service, and government and community activists.

Topics Covered

  • Discover what drives you to want to create change
  • Learn how to bring others with you to create a movement for change
  • Understand how to use power effectively to support your change efforts
  • Learn how to enable change in complex environments
  • How to take action and realise the changes you want to create

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Reviews summary

Empowering change leadership for professionals

According to students, 'The School for Change Agents' is a largely positive and transformative course, particularly beneficial for professionals seeking to lead change within the public or voluntary sector. Learners frequently highlight its focus on practical frameworks and actionable strategies, making concepts like power dynamics and complex environment navigation directly applicable to their roles. Many praise the engaging instructors and the emphasis on movement building, which fosters a supportive community. While newer learners find it an excellent starting point, some more experienced individuals note that parts can feel a bit theoretical or basic, with some NHS-specific examples potentially less relevant to other sectors. Despite minor critiques on delivery or forum activity, students generally find the course highly impactful and empowering.
Instructors are knowledgeable and deliver content in an inspiring and clear manner.
"The instructors clearly know their stuff and delivered content in an engaging way."
"The content is solid, and the instructors are passionate."
"The learning was well-paced and the activities pushed me to think differently."
Fosters a supportive community and encourages a transformative mindset.
"I loved the emphasis on movement building and connecting with others."
"The course encouraged critical thinking and provided a supportive community."
"This course truly empowers you to be a 'change agent'. I feel much more confident in leading change initiatives now."
Provides directly applicable tools and strategies for real-world change initiatives.
"Absolutely transformative! The frameworks shared are directly applicable to my role in healthcare."
"The practical tools and discussions in the forum were invaluable."
"It's not just theory; it gives you the mindset and practical strategies to make a difference."
"I appreciated the flexibility and the ability to apply concepts directly to my work projects."
Examples are often geared towards the NHS, potentially limiting relevance for others.
"I found some of the examples a bit too specific to the NHS, which wasn't always relevant to my sector."
"It's okay, but not groundbreaking. I would have preferred more universal examples."
"While relevant, I felt the emphasis on healthcare cases could be broadened for wider appeal."
Excellent for beginners, but potentially basic for experienced change agents.
"Good foundational course for understanding change leadership."
"For those with some experience, it might feel a bit basic."
"Some parts felt a bit theoretical, and I would have appreciated more 'how-to' guidance."

Career center

Learners who complete The School for Change Agents will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 50 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in The School for Change Agents.
Classic in the field of influence and provides a comprehensive overview of the six principles of persuasion: reciprocity, liking, authority, social proof, scarcity, and urgency. It must-read for anyone who wants to learn how to influence others.
This handbook comprehensive and authoritative overview of the field of public policy. It covers a wide range of topics, from the history of public policy to the latest developments in policy analysis.
A foundational text in management thought, Drucker outlines the practices that make an executive effective. classic that provides timeless principles on time management, prioritization, and decision-making, crucial for leaders at all levels.
Sinek explores the concept of creating a 'Circle of Safety' where team members feel secure and supported. emphasizes the leader's role in fostering trust and cooperation, offering valuable insights into building strong, resilient teams.
Considered a classic in leadership literature, Bennis explores the qualities that define leaders and the process of becoming one. offers deep insights into self-discovery and personal development as integral to leadership.
Comprehensive and well-written guide to policy analysis. It covers a wide range of topics, from the basics of policy analysis to the latest developments in the field. It is written in a clear and concise style, making it accessible to students and researchers alike.
Based on a true story from a US Navy submarine, this book presents a compelling case for a leader-leader model rather than a leader-follower model. It's highly practical and offers actionable strategies for empowering teams and fostering ownership.
Building on the concepts of emotional intelligence, this book focuses on how leaders can create resonance and drive performance through their emotional leadership. Provides practical insights and is suitable for those looking to deepen their understanding of the behavioral aspects of leadership.
A seminal work in social psychology, Cialdini's book outlines key principles that influence people's decisions and behavior. Understanding these principles is fundamental to grasping how power operates through persuasion and compliance in various social settings, including marketing, negotiation, and leadership. is highly relevant for anyone interested in the practical application of psychological principles of influence and is often used in business and psychology courses.
A seminal work that highlights the critical role of emotional intelligence in leadership effectiveness. Understanding and managing emotions in oneself and others key component of successful leadership, making this book valuable for deepening one's understanding.
Written by former Navy SEALs, this book translates military leadership principles to business and life. It emphasizes taking ownership of everything in your world, offering a tough yet practical approach to leadership and problem-solving.
Presents a clear and accessible framework of leadership principles. It's a popular guide for developing leadership skills and is often recommended for those seeking a structured approach to understanding the fundamentals of influence.
Focuses on the critical importance of execution in achieving results. It provides a practical guide for leaders on how to build the capabilities for execution within an organization, essential for translating strategy into action.
Provides a practical guide to policy analysis, focusing on the skills and tools that are essential for effective policy analysis. It is written in a clear and concise style, making it accessible to students and practitioners alike.
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Lukes provides a concise and influential analysis of different dimensions of power, including decision-making power, agenda-setting power, and the power to shape desires. is essential for gaining a deeper theoretical understanding of how power operates in various social and political contexts. It is often used in political science and sociology courses to introduce students to key concepts of power analysis.
Arendt's seminal work analyzes the rise of totalitarian regimes in the 20th century, exploring the conditions that make such extreme forms of power possible. provides crucial historical context and philosophical insights into the dangers of unchecked power and the erosion of individual freedoms. It must-read for students of political science, history, and sociology, offering a deep understanding of the destructive potential of power.
Practical guide to sales and persuasion. It provides a framework for asking questions that can help you uncover your customers' needs and close deals.
Hobbes's masterpiece explores the nature of government and the social contract, arguing for a strong sovereign power to prevent the descent into chaos. is crucial for understanding the philosophical underpinnings of state power and the justification for authority. It provides essential historical context for the study of political power and classic text in political philosophy.
A classic in the realm of self-help and interpersonal skills, Carnegie's book provides practical advice on building relationships, communicating effectively, and influencing others. While focused on individual interactions, it offers valuable insights into the micro-level dynamics of power and persuasion in social and professional settings. is particularly useful for those looking to develop their personal influence and negotiation skills.
Foucault examines the historical development of disciplinary power and its role in shaping modern society and institutions. provides a critical perspective on how power operates not just through overt force, but through subtle mechanisms of surveillance, normalization, and control. It challenging but essential read for advanced students and professionals interested in the sociology and philosophy of power.
Bourdieu introduces the concepts of habitus, field, and capital to explain how power is embedded in social structures and practices. offers a sophisticated theoretical framework for understanding the reproduction of social inequalities and the subtle ways in which power is exercised and maintained in everyday life. It key text in sociology and anthropology and valuable for graduate-level study.
This popular book distills historical and philosophical lessons into practical, often ruthless, 'laws' for acquiring and wielding power. While not an academic text, it offers a compelling and accessible (though ethically debated) perspective on power dynamics in personal and professional life. It can be valuable for understanding the more strategic and psychological aspects of power and influence, and is frequently discussed in popular culture and business circles.
This biography of Robert Moses monumental study of how unelected power can shape a city and its inhabitants. Caro meticulously details Moses's accumulation and use of power, illustrating the impact of individual agency on urban development and political systems. It's an excellent case study for understanding the practical exercise of power outside of formal political office.
Hardt and Negri argue that a new form of global sovereignty, 'Empire,' has emerged, characterized by decentralized and networked forms of power. offers a provocative and influential analysis of contemporary global power structures, relevant for understanding globalization, international relations, and resistance movements. It key text in post-Marxist political theory and cultural studies.
Memoir of one woman's year-long experiment in happiness. It provides a unique and personal perspective on how to live a happier and more fulfilling life. This book can be helpful for understanding how to influence others by making them happier.
Nye introduces the concept of 'soft power,' the ability to influence others through attraction and persuasion rather than coercion. is essential for understanding the changing nature of power in international relations and the importance of culture, values, and foreign policies in shaping global influence. It provides a contemporary perspective on power dynamics beyond traditional military and economic might.
In this essay, Arendt distinguishes between power, strength, force, authority, and violence, offering a nuanced understanding of these related concepts. is valuable for clarifying the often-confused terminology surrounding power and provides a philosophical examination of the role of violence in politics. It's a concise yet profound read suitable for those seeking to deepen their theoretical understanding of power.
This ancient Chinese text classic work on strategy and warfare. It can also be applied to the art of influence. The book provides insights into how to outmaneuver your opponents and achieve your goals.
Klein investigates how political and economic power is wielded during times of crisis and disaster to implement controversial policies. provides a critical perspective on the intersection of economic power, political power, and social shock, highly relevant for understanding contemporary global events and the exercise of power in times of vulnerability.
Kissinger examines the historical development of different concepts of international order and the role of power in shaping global stability and conflict. offers a historical and geopolitical perspective on the exercise of power in international relations, drawing on the author's extensive experience as a statesman. It is particularly relevant for students and professionals interested in diplomacy, foreign policy, and international security.
Applies behavioral economics and psychological principles to the art of negotiation, a key area where power and influence are exercised. While focused on negotiation, it offers practical tools and frameworks for understanding how power dynamics play out in bargaining and reaching agreements. It's a useful resource for professionals and students interested in negotiation and strategic decision-making.
Provides a comprehensive overview of change management, including its history, theory, and practice.
While not solely focused on power, Harari's sweeping history touches upon the development of power structures and social hierarchies throughout human history, from the cognitive revolution to the rise of empires and modern states. provides a broad, interdisciplinary context for understanding the origins and evolution of power within human societies.
Delves into the more manipulative and covert aspects of influence and persuasion. While the title suggests a focus on 'dark' techniques, it can be useful for understanding how psychological principles can be used unethically, and therefore how to recognize and defend against such tactics. It offers a different angle on the psychology of power and influence. Note that the academic rigor of this book may vary compared to others on this list.
While seemingly unrelated, this book is directly relevant to the concept of 'Power' in the context of electrical engineering and smart grids, as indicated by some of the course titles. It provides a fundamental understanding of how electrical power is generated, transmitted, and distributed. is essential for students and professionals in electrical engineering and related fields and addresses a specific, technical dimension of power.

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