Ce cours gratuit en ligne est l'un des dix cours disponibles dans la collection Goldman Sachs 10,000 Women, conçue pour les entrepreneuses prêtes à faire passer leur entreprise au niveau supérieur.
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Ce cours gratuit en ligne est l'un des dix cours disponibles dans la collection Goldman Sachs 10,000 Women, conçue pour les entrepreneuses prêtes à faire passer leur entreprise au niveau supérieur.
Ce cours gratuit en ligne est l'un des dix cours disponibles dans la collection Goldman Sachs 10,000 Women, conçue pour les entrepreneuses prêtes à faire passer leur entreprise au niveau supérieur.
Dans ce cours, vous découvrirez la gestion des opérations, identifierez et affinerez les processus de votre entreprise ainsi que les opérations. Vous découvrirez comment celles-ci peuvent être développées et gérées, à la fois pour optimiser la satisfaction client et pour conforter la croissance de l'entreprise. Lors des exercices, vous examinerez l'intérêt de la cartographie de processus et l'utiliserez pour évaluer les processus actuels de votre entreprise, en cours de croissance.
Vous réfléchirez à comment affiner vos processus afin d'améliorer votre efficacité opérationnelle et offrir un avantage concurrentiel à votre entreprise, tout en augmentant la valeur pour les clients. À la fin du cours, vous aurez cartographié et évalué les processus clés au sein de votre entreprise, identifié les secteurs forts et adopté des mesures appropriées pour une amélioration au cours de la croissance de votre entreprise.
La collection de cours 10,000 Women offre une expérience d'apprentissage en ligne flexible. Vous avez la liberté d'aborder le programme de la manière qui vous convient : suivez n'importe quel cours ou n'importe quelle combinaison de cours afin de personnaliser votre expérience d'apprentissage aux besoins spécifiques de croissance de votre entreprise. Si vous choisissez de suivre les dix cours, vous découvrirez tous les éléments clés et développerez un plan complet permettant la croissance de votre entreprise.
Pour en savoir plus sur la collection Goldman Sachs 10,000 Women, consultez la FAQ.
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Syllabus
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Activities
Guided Tutorial: Process Mapping
Show steps
Start by reviewing the fundamentals of process mapping. This will provide a strong foundation for understanding the concepts covered in the course and how they can be applied to your business.
Show steps
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Locate a tutorial on process mapping.
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Complete the tutorial, taking notes on the key concepts and best practices.
Peer Discussion: Process Improvement
Show steps
Engage in discussions with peers about how to improve processes within your business. This will provide you with new perspectives and insights, and help you identify areas for improvement.
Show steps
-
Join an online discussion forum or group dedicated to process improvement.
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Participate in discussions, sharing your experiences and insights.
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Read and respond to posts from other members, offering feedback and support.
Process Mapping Project
Show steps
Create a process map for a key process within your business. This will provide you with a visual representation of the process, and help you identify inefficiencies and areas for improvement.
Browse courses on
Process Mapping
Show steps
-
Select a key process within your business to map.
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Gather data on the process, including inputs, outputs, and steps.
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Create a visual representation of the process using a process mapping tool.
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Analyze the process map to identify inefficiencies and areas for improvement.
-
Develop and implement a plan to improve the process.
Show all three activities
Guided Tutorial: Process Mapping
Show steps
Start by reviewing the fundamentals of process mapping. This will provide a strong foundation for understanding the concepts covered in the course and how they can be applied to your business.
Show steps
- Locate a tutorial on process mapping.
- Complete the tutorial, taking notes on the key concepts and best practices.
Peer Discussion: Process Improvement
Show steps
Engage in discussions with peers about how to improve processes within your business. This will provide you with new perspectives and insights, and help you identify areas for improvement.
Show steps
- Join an online discussion forum or group dedicated to process improvement.
- Participate in discussions, sharing your experiences and insights.
- Read and respond to posts from other members, offering feedback and support.
Process Mapping Project
Show steps
Create a process map for a key process within your business. This will provide you with a visual representation of the process, and help you identify inefficiencies and areas for improvement.
Browse courses on
Process Mapping
Show steps
- Select a key process within your business to map.
- Gather data on the process, including inputs, outputs, and steps.
- Create a visual representation of the process using a process mapping tool.
- Analyze the process map to identify inefficiencies and areas for improvement.
- Develop and implement a plan to improve the process.
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