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Martin Keen and Mark Bylok

Resiliency is the ability to provide the required capability in the face of adversity, without significant impact. This is not something that just happens, but rather must be thoroughly planned for and tested, including:

1. Keeping hardware, the operating system, middleware, and applications up and running throughout planned and unplanned outages

2. Recovering a site from an unplanned event without data loss

Read more

Resiliency is the ability to provide the required capability in the face of adversity, without significant impact. This is not something that just happens, but rather must be thoroughly planned for and tested, including:

1. Keeping hardware, the operating system, middleware, and applications up and running throughout planned and unplanned outages

2. Recovering a site from an unplanned event without data loss

This course is intended for IT managers, IT architects, system programmers, and system operations professionals. It is a high-level course that uses IBM Z architecture to demonstrate these concepts.

Learners will be able to earn their badge on successful completion of this course. More details on this link: https://www.youracclaim.com/org/ibm/badge/introduction-to-enterprise-resiliency

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What's inside

Syllabus

Resiliency: Thriving in Digital Business
Describe the ways system downtime affects customers and users. State the methods to measure system availability.
Read more
Modelling and planning for resiliency
Defining the principles that support resiliency, and describing the four resiliency models.
Final Exam Preparation
Prep for the final exam.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Covers the principles that underpin resilience, which is an essential quality in IT systems
Taught by Martin Keen and Mark Bylok, who are recognized for their expertise in enterprise resiliency
Suitable for IT managers, IT architects, system programmers, and system operations professionals

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Reviews summary

Enterprise resiliency: a strong grounding

According to students, this course offers an excellent overview of enterprise resiliency. Learners say that the course is practical and provides a strong grounding in the subject matter. However, some students wish that there were more practical cases and code examples.
Provides a strong foundation for enterprise resiliency.
"This course provides a great overview of enterprise resiliency."
"I found this course to be very helpful in understanding the basics of enterprise resiliency."
Would benefit from more practical examples and code.
"I wish there were more practical cases and code examples."
"The course could be improved by adding more hands-on exercises."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Introduction to Enterprise Resiliency with these activities:
Review hardware architecture
Revisit IBM Z architecture to prepare for the rigors of this course
Browse courses on Hardware
Show steps
  • Consult vendor documentation
  • Review online tutorials
  • Set up a lab environment
Practice resiliency planning
Enhance your ability to develop and test resiliency plans
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  • Identify potential threats and vulnerabilities
  • Develop mitigation and recovery strategies
  • Conduct tabletop exercises and simulations
Discuss resilience case studies with peers
Engage with other learners to share experiences and insights
Browse courses on Business Continuity
Show steps
  • Form a study group
  • Identify relevant case studies
  • Facilitate group discussions
Three other activities
Expand to see all activities and additional details
Show all six activities
Develop a resiliency plan for a hypothetical scenario
Apply the concepts learned in the course to develop a comprehensive resiliency plan
Show steps
  • Define the scope and objectives
  • Assess risks and vulnerabilities
  • Develop mitigation and recovery strategies
  • Test and refine the plan
Participate in a disaster relief simulation
Gain practical experience in applying resiliency principles
Browse courses on Resiliency
Show steps
  • Identify opportunities for participation
  • Prepare for the simulation
  • Participate in the simulation
  • Reflect on the experience
Contribute to an open-source resiliency project
Apply your skills and contribute to the broader community while enhancing your understanding of resiliency
Browse courses on Resiliency
Show steps
  • Identify a suitable project
  • Review the project documentation
  • Join the project community
  • Make a contribution

Career center

Learners who complete Introduction to Enterprise Resiliency will develop knowledge and skills that may be useful to these careers:
Site Reliability Engineer
Site Reliability Engineers are responsible for ensuring the reliability of their organization's IT systems. They must have a deep understanding of IT technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Site Reliability Engineers, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Site Reliability Engineers develop the skills and knowledge they need to design, develop, and manage IT systems that are resilient and reliable.
DevOps Engineer
DevOps Engineers are responsible for bridging the gap between development and operations teams. They must have a deep understanding of both development and operations technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring DevOps Engineers, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help DevOps Engineers develop the skills and knowledge they need to design, develop, and manage DevOps pipelines that are resilient and reliable.
Cloud Architect
Cloud Architects design, develop, and manage cloud computing solutions that meet the needs of their organizations. They must have a deep understanding of cloud computing technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Cloud Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Cloud Architects develop the skills and knowledge they need to design, develop, and manage cloud computing solutions that are resilient and reliable.
IT Manager
IT Managers are responsible for managing the IT operations of their organizations. They must have a deep understanding of IT technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring IT Managers, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help IT Managers develop the skills and knowledge they need to manage IT operations that are resilient and reliable.
Systems Administrator
Systems Administrators are responsible for managing the IT systems of their organizations. They must have a deep understanding of IT technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Systems Administrators, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Systems Administrators develop the skills and knowledge they need to manage IT systems that are resilient and reliable.
Systems Analyst
Systems Analysts analyze and design IT systems for their organizations. They must have a deep understanding of IT technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Systems Analysts, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Systems Analysts develop the skills and knowledge they need to design and analyze IT systems that are resilient and reliable.
Software Architect
Software Architects design, develop, and manage software architectures that meet the needs of their organizations. They must have a deep understanding of software development technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Software Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Software Architects develop the skills and knowledge they need to design, develop, and manage software architectures that are resilient and reliable.
IT Director
IT Directors are responsible for managing the IT operations of their organizations. They must have a deep understanding of IT technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring IT Directors, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help IT Directors develop the skills and knowledge they need to manage IT operations that are resilient and reliable.
Solutions Architect
Solutions Architects design, develop, and manage IT solutions that meet the needs of their organizations. They must have a deep understanding of IT technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Solutions Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Solutions Architects develop the skills and knowledge they need to design, develop, and manage IT solutions that are resilient and reliable.
Data Architect
Data Architects design, develop, and manage data architectures that meet the needs of their organizations. They must have a deep understanding of data management technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Data Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Data Architects develop the skills and knowledge they need to design, develop, and manage data architectures that are resilient and reliable.
Network Architect
Network Architects design, develop, and manage network architectures that meet the needs of their organizations. They must have a deep understanding of network technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Network Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Network Architects develop the skills and knowledge they need to design, develop, and manage network architectures that are resilient and reliable.
Enterprise Architect
Enterprise Architects design, develop, and manage enterprise architectures that meet the needs of their organizations. They must have a deep understanding of enterprise architecture technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Enterprise Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Enterprise Architects develop the skills and knowledge they need to design, develop, and manage enterprise architectures that are resilient and reliable.
Security Architect
Security Architects design, develop, and manage security architectures that meet the needs of their organizations. They must have a deep understanding of security technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Security Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Security Architects develop the skills and knowledge they need to design, develop, and manage security architectures that are resilient and reliable.
Technical Architect
Technical Architects design, develop, and manage technical solutions for their organizations. They must have a deep understanding of technology, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Technical Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Technical Architects develop the skills and knowledge they need to design, develop, and manage technical solutions that are resilient and reliable.
IT Consultant
IT Consultants provide consulting services to organizations on a variety of IT-related topics. They must have a deep understanding of IT technologies, as well as the business needs of their clients. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring IT Consultants, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help IT Consultants develop the skills and knowledge they need to provide consulting services on enterprise resiliency to their clients.

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Introduction to Enterprise Resiliency.
Provides a comprehensive guide to business continuity and disaster recovery planning for IT professionals. It covers a wide range of topics, including risk assessment, business impact analysis, recovery strategies, and testing and exercising plans.
Yossi Sheffi's The Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage great supplement to this course, especially for those who work in or who want to work in enterprise leadership. Sheffi's research is cutting edge, and it will help learners prepare for the final exam.
A foundation of modern resilience engineering, Resilience Engineering: Concepts and Precepts is an important text that will add depth and breadth to this course. Hollnagel and Woods explain resilience engineering's theoretical foundations, and its practical applications in complex systems.
Practical guide to site reliability engineering (SRE), a discipline that focuses on the design, implementation, and operation of reliable and scalable production systems. It covers a wide range of topics, including SRE principles, best practices, and case studies.
Provides a simple and accessible introduction to disaster recovery planning, making it a good choice for beginners or those who need a quick overview.
Provides a basic overview of IT disaster recovery planning. It is written in a clear and concise style and covers a wide range of topics, including risk assessment, disaster recovery strategies, and testing and exercising plans.
Provides a comprehensive overview of the challenges and techniques involved in designing and building data-intensive applications. It valuable resource for software engineers who are working on big data projects.
Novel that tells the story of a fictional IT team that is struggling to meet the demands of their business. It valuable resource for IT professionals who are interested in learning more about DevOps and agile practices.
Practical guide to DevOps, a set of practices that combines software development and IT operations. It valuable resource for IT professionals who are interested in adopting DevOps practices.
Practical guide to writing clean and maintainable code. It valuable resource for software engineers of all levels of experience.

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