We may earn an affiliate commission when you visit our partners.
Martin Keen
and
Mark Bylok
Resiliency is the ability to provide the required capability in the face of adversity, without significant impact. This is not something that just happens, but rather must be thoroughly planned for and tested, including:
1. Keeping hardware, the operating system, middleware, and applications up and running throughout planned and unplanned outages
2. Recovering a site from an unplanned event without data loss
Read more
Resiliency is the ability to provide the required capability in the face of adversity, without significant impact. This is not something that just happens, but rather must be thoroughly planned for and tested, including:
1. Keeping hardware, the operating system, middleware, and applications up and running throughout planned and unplanned outages
2. Recovering a site from an unplanned event without data loss
Read more
Resiliency is the ability to provide the required capability in the face of adversity, without significant impact. This is not something that just happens, but rather must be thoroughly planned for and tested, including:
1. Keeping hardware, the operating system, middleware, and applications up and running throughout planned and unplanned outages
2. Recovering a site from an unplanned event without data loss
This course is intended for IT managers, IT architects, system programmers, and system operations professionals. It is a high-level course that uses IBM Z architecture to demonstrate these concepts.
Learners will be able to earn their badge on successful completion of this course. More details on this link: https://www.youracclaim.com/org/ibm/badge/introduction-to-enterprise-resiliency
Register for this course and see more details by visiting:
OpenCourser.com/course/438otw/introduction
Here's a deal for you
Save money when you learn with a deal that may be relevant to this course.
All coupon codes, vouchers, and discounts are applied automatically unless otherwise noted.
Get offer
What's inside
Syllabus
Resiliency: Thriving in Digital Business
Describe the ways system downtime affects customers and users. State the methods to measure system availability.
Read more
Syllabus
Resiliency: Thriving in Digital Business
Describe the ways system downtime affects customers and users. State the methods to measure system availability.
Read more
Traffic lights
Traffic lights
Read about what's good
what should give you pause and
possible dealbreakers
Covers the principles that underpin resilience, which is an essential quality in IT systems
Taught by Martin Keen and Mark Bylok, who are recognized for their expertise in enterprise resiliency
Suitable for IT managers, IT architects, system programmers, and system operations professionals
Save this course
Create your own learning path.
Save this course to your list so you can find it easily later.
Save
Save
Reviews summary
Foundational course on enterprise resiliency
According to students, 'Introduction to Enterprise Resiliency' is a largely positive course, highly recommended for IT managers, architects, and operations professionals seeking a high-level overview of critical concepts. Learners appreciate its focus on proactive planning, understanding the impact of system downtime, and strategies for handling unplanned outages and recovery. The course provides a solid strategic perspective and well-structured content, making complex ideas clear. While the reliance on IBM Z architecture provides practical context, some learners found it a bit specific, wishing for more diverse examples or hands-on application beyond the theoretical principles.
Uses IBM Z architecture, offering concrete examples but limiting scope.
"...the IBM Z examples, while specific, really helped ground the abstract ideas in a practical context."
"I found the reliance on IBM Z examples a bit restrictive; I would have preferred more generalized examples or case studies..."
"The IBM Z focus made some parts less relatable to my non-IBM environment, which was a minor drawback for me."
Successful completion earns a digital badge for professional recognition.
"The badge is a nice bonus for my professional development."
"I appreciate earning a digital badge upon successful completion, which adds value to my professional profile."
Well-organized content with clear explanations and useful prep.
"The syllabus was well-structured and the final exam prep was useful."
"The content was very well-organized, especially the modules on system downtime impact and availability measurement."
"The instructor's explanations were clear, and the content was concise and to the point, which I appreciated as a busy professional."
Provides a clear, foundational understanding of enterprise resiliency.
"This course provided an excellent high-level overview of enterprise resiliency. The concepts were explained clearly..."
"I found this a solid introductory course; it covers the fundamentals of resiliency effectively."
"I really enjoyed this course. It clarified many aspects of enterprise resiliency that I had only vaguely understood before."
Highly applicable for IT managers, architects, and operations roles.
"As an IT manager, I found it highly relevant for strategic planning."
"It's definitely for IT professionals, offering a good strategic perspective rather than deep technical dives."
"I found this course highly recommendable for IT managers and architects."
Focuses on principles and planning, less on hands-on implementation.
"It's not a hands-on coding course, which is fine, as it's more about planning and strategic thinking."
"I felt the course could be more engaging, wishing there were more interactive elements or real-world problem-solving exercises."
"It lays out the principles well, but the 'how-to' was largely absent; I was hoping for more practical implementation strategies."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Introduction to Enterprise Resiliency with these
activities:
Review hardware architecture
Show steps
Revisit IBM Z architecture to prepare for the rigors of this course
Browse courses on
Hardware
Show steps
-
Consult vendor documentation
-
Review online tutorials
-
Set up a lab environment
Practice resiliency planning
Show steps
Enhance your ability to develop and test resiliency plans
Show steps
-
Identify potential threats and vulnerabilities
-
Develop mitigation and recovery strategies
-
Conduct tabletop exercises and simulations
Discuss resilience case studies with peers
Show steps
Engage with other learners to share experiences and insights
Browse courses on
Business Continuity
Show steps
-
Form a study group
-
Identify relevant case studies
-
Facilitate group discussions
Three other activities
Expand to see all activities and additional details
Show all six activities
Develop a resiliency plan for a hypothetical scenario
Show steps
Apply the concepts learned in the course to develop a comprehensive resiliency plan
Show steps
-
Define the scope and objectives
-
Assess risks and vulnerabilities
-
Develop mitigation and recovery strategies
-
Test and refine the plan
Participate in a disaster relief simulation
Show steps
Gain practical experience in applying resiliency principles
Browse courses on
Resiliency
Show steps
-
Identify opportunities for participation
-
Prepare for the simulation
-
Participate in the simulation
-
Reflect on the experience
Contribute to an open-source resiliency project
Show steps
Apply your skills and contribute to the broader community while enhancing your understanding of resiliency
Browse courses on
Resiliency
Show steps
-
Identify a suitable project
-
Review the project documentation
-
Join the project community
-
Make a contribution
Review hardware architecture
Show steps
Revisit IBM Z architecture to prepare for the rigors of this course
Browse courses on
Hardware
Show steps
Show steps
Show steps
- Consult vendor documentation
- Review online tutorials
- Set up a lab environment
Practice resiliency planning
Show steps
Enhance your ability to develop and test resiliency plans
Show steps
Show steps
Show steps
- Identify potential threats and vulnerabilities
- Develop mitigation and recovery strategies
- Conduct tabletop exercises and simulations
Discuss resilience case studies with peers
Show steps
Engage with other learners to share experiences and insights
Browse courses on
Business Continuity
Show steps
Show steps
Show steps
- Form a study group
- Identify relevant case studies
- Facilitate group discussions
Three other activities
Expand to see all activities and additional details
Show all six activities
Develop a resiliency plan for a hypothetical scenario
Show steps
Apply the concepts learned in the course to develop a comprehensive resiliency plan
Show steps
Show steps
Show steps
- Define the scope and objectives
- Assess risks and vulnerabilities
- Develop mitigation and recovery strategies
- Test and refine the plan
Participate in a disaster relief simulation
Show steps
Gain practical experience in applying resiliency principles
Browse courses on
Resiliency
Show steps
Show steps
Show steps
- Identify opportunities for participation
- Prepare for the simulation
- Participate in the simulation
- Reflect on the experience
Contribute to an open-source resiliency project
Show steps
Apply your skills and contribute to the broader community while enhancing your understanding of resiliency
Browse courses on
Resiliency
Show steps
Show steps
Show steps
- Identify a suitable project
- Review the project documentation
- Join the project community
- Make a contribution
Career center
Learners who complete Introduction to Enterprise Resiliency will develop knowledge and skills
that may be useful to these careers:
DevOps Engineer
DevOps Engineer
DevOps Engineers are responsible for bridging the gap between development and operations teams. They must have a deep understanding of both development and operations technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring DevOps Engineers, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help DevOps Engineers develop the skills and knowledge they need to design, develop, and manage DevOps pipelines that are resilient and reliable.
Site Reliability Engineer
Site Reliability Engineer
Site Reliability Engineers are responsible for ensuring the reliability of their organization's IT systems. They must have a deep understanding of IT technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Site Reliability Engineers, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Site Reliability Engineers develop the skills and knowledge they need to design, develop, and manage IT systems that are resilient and reliable.
Enterprise Architect
Enterprise Architect
Enterprise Architects design, develop, and manage enterprise architectures that meet the needs of their organizations. They must have a deep understanding of enterprise architecture technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Enterprise Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Enterprise Architects develop the skills and knowledge they need to design, develop, and manage enterprise architectures that are resilient and reliable.
IT Director
IT Director
IT Directors are responsible for managing the IT operations of their organizations. They must have a deep understanding of IT technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring IT Directors, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help IT Directors develop the skills and knowledge they need to manage IT operations that are resilient and reliable.
IT Manager
IT Manager
IT Managers are responsible for managing the IT operations of their organizations. They must have a deep understanding of IT technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring IT Managers, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help IT Managers develop the skills and knowledge they need to manage IT operations that are resilient and reliable.
Network Architect
Network Architect
Network Architects design, develop, and manage network architectures that meet the needs of their organizations. They must have a deep understanding of network technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Network Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Network Architects develop the skills and knowledge they need to design, develop, and manage network architectures that are resilient and reliable.
Security Architect
Security Architect
Security Architects design, develop, and manage security architectures that meet the needs of their organizations. They must have a deep understanding of security technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Security Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Security Architects develop the skills and knowledge they need to design, develop, and manage security architectures that are resilient and reliable.
Technical Architect
Technical Architect
Technical Architects design, develop, and manage technical solutions for their organizations. They must have a deep understanding of technology, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Technical Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Technical Architects develop the skills and knowledge they need to design, develop, and manage technical solutions that are resilient and reliable.
Data Architect
Data Architect
Data Architects design, develop, and manage data architectures that meet the needs of their organizations. They must have a deep understanding of data management technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Data Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Data Architects develop the skills and knowledge they need to design, develop, and manage data architectures that are resilient and reliable.
Cloud Architect
Cloud Architect
Cloud Architects design, develop, and manage cloud computing solutions that meet the needs of their organizations. They must have a deep understanding of cloud computing technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Cloud Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Cloud Architects develop the skills and knowledge they need to design, develop, and manage cloud computing solutions that are resilient and reliable.
Software Architect
Software Architect
Software Architects design, develop, and manage software architectures that meet the needs of their organizations. They must have a deep understanding of software development technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Software Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Software Architects develop the skills and knowledge they need to design, develop, and manage software architectures that are resilient and reliable.
Solutions Architect
Solutions Architect
Solutions Architects design, develop, and manage IT solutions that meet the needs of their organizations. They must have a deep understanding of IT technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Solutions Architects, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Solutions Architects develop the skills and knowledge they need to design, develop, and manage IT solutions that are resilient and reliable.
Systems Administrator
Systems Administrator
Systems Administrators are responsible for managing the IT systems of their organizations. They must have a deep understanding of IT technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Systems Administrators, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Systems Administrators develop the skills and knowledge they need to manage IT systems that are resilient and reliable.
Systems Analyst
Systems Analyst
Systems Analysts analyze and design IT systems for their organizations. They must have a deep understanding of IT technologies, as well as the business needs of their organization. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring Systems Analysts, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help Systems Analysts develop the skills and knowledge they need to design and analyze IT systems that are resilient and reliable.
IT Consultant
IT Consultant
IT Consultants provide consulting services to organizations on a variety of IT-related topics. They must have a deep understanding of IT technologies, as well as the business needs of their clients. The IBM course on Introduction to Enterprise Resiliency may be useful for aspiring IT Consultants, as it provides a comprehensive overview of the principles and practices of enterprise resiliency. This course can help IT Consultants develop the skills and knowledge they need to provide consulting services on enterprise resiliency to their clients.
For more career information including salaries, visit:
OpenCourser.com/course/438otw/introduction
Reading list
We've selected 11 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Introduction to Enterprise Resiliency.
Provides a comprehensive guide to business continuity and disaster recovery planning for IT professionals. It covers a wide range of topics, including risk assessment, business impact analysis, recovery strategies, and testing and exercising plans.
Save
Yossi Sheffi's The Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage great supplement to this course, especially for those who work in or who want to work in enterprise leadership. Sheffi's research is cutting edge, and it will help learners prepare for the final exam.
A foundation of modern resilience engineering, Resilience Engineering: Concepts and Precepts is an important text that will add depth and breadth to this course. Hollnagel and Woods explain resilience engineering's theoretical foundations, and its practical applications in complex systems.
Practical guide to site reliability engineering (SRE), a discipline that focuses on the design, implementation, and operation of reliable and scalable production systems. It covers a wide range of topics, including SRE principles, best practices, and case studies.
Provides a simple and accessible introduction to disaster recovery planning, making it a good choice for beginners or those who need a quick overview.
Provides a basic overview of IT disaster recovery planning. It is written in a clear and concise style and covers a wide range of topics, including risk assessment, disaster recovery strategies, and testing and exercising plans.
Provides a comprehensive overview of the challenges and techniques involved in designing and building data-intensive applications. It valuable resource for software engineers who are working on big data projects.
Save
Novel that tells the story of a fictional IT team that is struggling to meet the demands of their business. It valuable resource for IT professionals who are interested in learning more about DevOps and agile practices.
Save
Practical guide to DevOps, a set of practices that combines software development and IT operations. It valuable resource for IT professionals who are interested in adopting DevOps practices.
Classic guide to software engineering best practices. It valuable resource for software engineers of all levels of experience.
Save
Practical guide to writing clean and maintainable code. It valuable resource for software engineers of all levels of experience.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/438otw/introduction
Share
Similar courses
Similar courses are unavailable at this time. Please try again later.
Effort
About 3 hours a week with optional reading.
Level
Introductory
Via
Coursera
Institution
IBM
Instructors
Martin Keen
Mark Bylok
Language
English
Our mission
OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.
Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.
Find this site helpful? Tell a friend about us.
Affiliate disclosure
We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.
Your purchases help us maintain our catalog and keep our servers humming without ads.
Thank you for supporting OpenCourser.
© 2016 - 2025 OpenCourser