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Richard Phung, Travis Scotto, and Sonny Sevin

Discover the fundamentals of Site Reliability Engineering, including Zero Trust Security, Service Level Objectives, capacity management, on-call effectiveness, and incident management. Enroll today!

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What's inside

Syllabus

This lesson is a review of the core components required to implement a zero trust security system and how policy-based management systems allow us to "Never Trust, Always Verify".
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In this lesson, we will learn about how SREs monitor using SLOs and SLIs. We will create queries in Prometheus and dashboard in Grafana.
System capacity is an essential part of ensuring reliability. This lesson discusses how to balance system capacity with costs to ensure that resources and money are not being wasted.
Having a solid on-call is very important to achieving peak reliability. This lesson discusses how to have balanced on-call shifts with a solid incident management process that your team can follow.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops skills and knowledge relevant to the industry
Teaches using common monitoring tools and systems
Covers SRE fundamentals including security

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Site Reliability Engineering (SRE) Fluency with these activities:
Review materials on core network concepts
Refreshing your knowledge of these foundational concepts enhances your comprehension of system capacity and reliability within a network context.
Browse courses on Networking
Show steps
  • Review lecture notes and online materials on networking concepts.
  • Complete practice questions or quizzes to assess your understanding.
Review 'Site Reliability Engineering' by Betsy Beyer, Chris Jones, Jennifer Petoff, and Niall Richard Murphy
Reading this authoritative book provides a holistic understanding of SRE principles and best practices, complementing the course material effectively.
Show steps
  • Read the book thoroughly, taking notes on key concepts.
  • Reflect on how the book's principles align with the course content.
Participate in peer-led discussions on specific SRE topics
Engaging in peer discussions allows you to share knowledge, learn from others' experiences, and broaden your perspectives on SRE concepts.
Show steps
  • Identify a topic for discussion that aligns with course content.
  • Connect with a peer or group of peers who have similar interests.
  • Host or participate in a discussion, sharing ideas and perspectives.
Three other activities
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Follow tutorials on on-call best practices
Following tutorials allows you to delve deeper into best practices and gain practical insights, helping you effectively manage on-call responsibilities.
Show steps
  • Identify reputable sources and tutorials on on-call best practices.
  • Set aside dedicated time to complete the tutorials.
  • Follow the instructions carefully and take notes on important concepts.
  • Practice implementing the learned techniques in a simulated or real-life on-call scenario.
Develop a Zero Trust Security policy for a given scenario
Creating a Zero Trust Security policy from scratch allows you to apply the principles learned in the course, enhancing your understanding and practical skills.
Show steps
  • Define a realistic scenario or use case for implementing a Zero Trust Security policy.
  • Research best practices and industry standards for Zero Trust Security.
  • Design a comprehensive policy that encompasses identity verification, access control, and monitoring mechanisms.
  • Document the policy in a clear and concise manner.
Design a capacity management plan for a sample scenario
Creating a capacity management plan from scratch solidifies your understanding of key principles, allowing you to apply them effectively in real-world scenarios.
Browse courses on Capacity Management
Show steps
  • Define a realistic sample scenario or use case.
  • Analyze the system requirements and identify potential bottlenecks.
  • Design a capacity management plan that includes strategies for scaling, monitoring, and optimization.
  • Write a detailed document outlining your plan and justifications.

Career center

Learners who complete Site Reliability Engineering (SRE) Fluency will develop knowledge and skills that may be useful to these careers:
SRE
Site Reliability Engineers (SREs) are responsible for ensuring the reliability and performance of an organization's IT systems. Zero Trust Security, monitoring with SLOs and SLIs, capacity management, on-call effectiveness, and incident management are all essential skills for an SRE. This course covers all of these topics, and can help build a strong foundation for a career as an SRE.
Information Security Analyst
Information Security Analysts implement and maintain security measures to protect an organization's information systems. Zero Trust Security is a fundamental principle of information security, and this course can help build a strong foundation in this area. Additionally, the monitoring and incident management covered in this course are essential skills for an Information Security Analyst.
Security Consultant
Security Consultants help organizations improve their security posture. Zero Trust Security is a fundamental principle of information security, and this course can help build a strong foundation in this area. Additionally, the monitoring and incident management covered in this course are essential skills for a Security Consultant.
Cybersecurity Engineer
Cybersecurity Engineers design, implement, and maintain cybersecurity systems to protect an organization's networks and data from unauthorized access. Zero Trust Security is a key principle of cybersecurity, and this course can help build a strong foundation in this area. Additionally, the monitoring and incident management covered in this course are essential skills for a Cybersecurity Engineer.
IT Manager
IT Managers develop and execute IT strategies for an organization. The Zero Trust Security, monitoring with SLOs and SLIs, and capacity management covered in this course are all essential for an IT Manager to execute a successful IT strategy.
Chief Information Officer (CIO)
Chief Information Officers (CIOs) are responsible for managing all aspects of an organization's IT operations. Zero Trust Security, monitoring with SLOs and SLIs, and on-call management are all responsibilities of a CIO. As such, this course may be helpful in building a foundation for a career as a CIO.
Risk Analyst
Risk Analysts identify and assess risks to an organization's operations. Zero Trust Security is an important consideration for Risk Analysts, as it can help to reduce the risk of a data breach. This course can help build a foundation in Zero Trust Security for Risk Analysts.
Network Administrator
Network Administrators ensure that data flows efficiently between devices, applications, and users. Implementing Zero Trust Security, monitoring using SLOs and SLIs, and managing on-call shifts all fall within Network Administrator responsibilities. As this course covers these topics, it can help build a foundation for someone who wants to become a Network Administrator.
DevOps Engineer
DevOps Engineers work to bridge the gap between development and operations teams. Zero Trust Security is becoming increasingly important in DevOps, and this course may be helpful for a DevOps Engineer who wants to learn more about it. Additionally, monitoring with SLOs and SLIs can help DevOps Engineers ensure that their systems are performing as expected.
Software Engineer
Software Engineers design, develop, and maintain software applications. Zero Trust Security is becoming increasingly important in software development, and this course may be helpful for a Software Engineer who wants to learn more about it. Additionally, monitoring with SLOs and SLIs can help Software Engineers ensure that their applications are performing as expected.
Data Analyst
Data Analysts collect and analyze data to help organizations understand their business performance. Zero Trust Security is becoming increasingly important in data analytics, as data breaches can lead to the loss of sensitive information. Additionally, monitoring with SLOs and SLIs can help Data Analysts ensure that their systems are performing as expected.
Cloud Architect
Cloud Architects design and implement cloud computing solutions for organizations. Zero Trust Security is an important consideration for Cloud Architects, and this course can help build a foundation in this area. Additionally, monitoring with SLOs and SLIs can help Cloud Architects ensure that their systems are performing as expected.
Data Scientist
Data Scientists use data to build models that can help organizations make better decisions. Zero Trust Security is becoming increasingly important in data science, as data breaches can lead to the loss of sensitive information. Additionally, monitoring with SLOs and SLIs can help Data Scientists ensure that their models are performing as expected.
Systems Architect
Systems Architects are responsible for designing and maintaining the architecture of an organization's information technology systems. Zero Trust Security is an important consideration for Systems Architects, and this course can help build a foundation in this area. Additionally, monitoring with SLOs and SLIs can help Systems Architects ensure that their systems are performing as expected.
Compliance Manager
Compliance Managers are in charge of creating, testing, and executing policies and procedures to ensure compliance with laws and regulations. While this course does not explicitly teach about laws and regulations, the Zero Trust Security it covers will help Compliance Managers ensure better security policies.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Site Reliability Engineering (SRE) Fluency.
Provides foundational knowledge and practical advice on deploying and managing large-scale, distributed systems. It covers concepts such as SLOs, error budgets, on-call, and incident management. 
Presents a comprehensive overview of best practices for building secure and reliable software systems. It covers topics such as threat modeling, secure coding, and software testing. 
Provides a thorough foundation in reliability engineering principles. It covers topics such as probability theory, failure analysis, and reliability modeling. 
Provides a comprehensive overview of security engineering principles. It covers topics such as threat modeling, secure design, and security testing. 
Provides a deep dive into the challenges and best practices of designing data-intensive applications. It covers topics such as data modeling, scalability, and fault tolerance. 
Provides a practical guide to implementing DevOps principles and practices. It covers topics such as continuous integration, continuous delivery, and cultural change. 
Provides a comprehensive overview of Kubernetes, a popular container orchestration platform. It covers topics such as cluster management, deployment strategies, and troubleshooting. 

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