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Mike Halsey

This course will teach you how to troubleshoot and repair user accounts, file, folder, and permissions problems for local and remote users.

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This course will teach you how to troubleshoot and repair user accounts, file, folder, and permissions problems for local and remote users.

When it comes to Windows 11, efficient management and troubleshooting of user accounts and document-related challenges are crucial skills. In this course, Windows 11 Troubleshooting: Accounts and Documents, you’ll learn how to manage, troubleshoot, and repair local and remote user account problems on Windows 11 PCs. First, you’ll discover how to manage permissions and ownership to make sure users have access to the files and documents they need. Next, you’ll learn how to manage disk and partitions. Finally, you'll explore how to use scripting to quickly repair any type of file, account, or permissions problem. When you’re finished with this course, you’ll have the skills and knowledge needed to support users and maintain productivity.

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What's inside

Syllabus

Course Overview
Accounts and Documents Troubleshooting

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches how to manage and troubleshoot user account issues, which is highly relevant to IT support roles
Develops knowledge of permissions and file management, which are essential skills for system administrators
Provides guidance on troubleshooting account issues for both local and remote users, addressing common challenges faced by network administrators
Covers advanced topics such as scripting to automate repairs, which is beneficial for experienced IT professionals
Taught by Mike Halsey, a recognized expert in Windows troubleshooting, providing learners with access to industry-leading knowledge

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Windows 11 Troubleshooting: Accounts and Documents with these activities:
Gather Windows 11 Troubleshooting Resources
Compiling a collection of Windows 11 troubleshooting resources will provide you with valuable reference materials that can support your learning and problem-solving.
Browse courses on Windows 11
Show steps
  • Search for and identify relevant resources
  • Organize and categorize the resources
  • Create a central repository for easy access
Review NTFS File System
Reviewing NTFS will provide a stronger foundation for understanding file management concepts.
Browse courses on File Systems
Show steps
  • Read documentation on NTFS
  • Review examples of NTFS permissions
Discuss Case Studies on User Account Issues
Engaging in peer discussions will provide you with diverse perspectives and insights, enhancing your understanding of user account issues and their solutions.
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Show steps
  • Identify and gather relevant case studies
  • Present case studies and discuss findings with peers
  • Analyze different approaches and solutions
Four other activities
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Troubleshoot User Account Permissions
Practicing troubleshooting user account permissions will help solidify your understanding and improve your problem-solving skills.
Browse courses on Troubleshooting
Show steps
  • Set up a test environment with different user accounts
  • Modify permissions for specific users and groups
  • Simulate common user account permission issues
  • Troubleshoot and resolve permission-related problems
Attend a Workshop on Advanced Windows Troubleshooting
Attending a workshop will provide you with hands-on experience and expert guidance, which can significantly enhance your troubleshooting skills and knowledge.
Browse courses on User Accounts
Show steps
  • Research and identify relevant workshops
  • Register and participate in the workshop
  • Apply the knowledge and skills gained to your own projects
Document User Account and Permission Management
Create a comprehensive documentation will help you deepen your understanding of user account and permission concepts and improve your ability to communicate technical information.
Browse courses on User Account Management
Show steps
  • Gather information on user account and permission management best practices
  • Organize and structure the documentation
  • Write clear and concise instructions
  • Review and refine the documentation
Mentor Junior IT Professionals on User Account Management
Mentoring others will reinforce your understanding of user account management concepts and improve your communication and interpersonal skills.
Browse courses on User Account Management
Show steps
  • Identify and connect with junior IT professionals
  • Share your knowledge and experience
  • Provide guidance and support

Career center

Learners who complete Windows 11 Troubleshooting: Accounts and Documents will develop knowledge and skills that may be useful to these careers:
Data Analyst
A Data Analyst, which may be a good fit for this course, extracts meaning from raw data sources. With over 20,000 job postings per month, there could be good job prospects in this career field. By understanding the fundamentals of file management and permissions, you can work on structured and unstructured datasets, prepare data, and collaborate on data quality and governance standards.
Systems Engineer
A Systems Engineer is involved in the design, implementation, and maintenance of computer systems and networks. This course could be a good fit for you, as it will help you build a strong foundation in the management and troubleshooting of Windows systems.
Network Administrator
A Network Administrator could be a fit for this course. Responsibilities include installing, configuring, and maintaining computer networks. This course can help you build a strong foundation in the management of network and user access.
Database Administrator
As a Database Administrator, with responsibilities typically including the management and maintenance of database systems, you could be a good fit for this course. Many roles do require a bachelor's for entry-level jobs in this career. This course can help you access and manage databases more effectively.
IT Security Specialist
An IT Security Specialist, tasked with protecting an organization's computer systems from unauthorized access or attack, could benefit from this course. This course will give you proficiency with Windows 11 security features.
Security Analyst
As a Security Analyst, you would be responsible for protecting computer systems and networks from unauthorized access, use, disclosure, disruption, modification, or destruction. Be aware that most roles require a bachelor's for entry-level jobs in this career. This course will equip you with skills to detect and respond to emerging threats on the Windows platform.
Cybersecurity Analyst
A Cybersecurity Analyst, who protects computer systems and networks from unauthorized access, use, disclosure, disruption, modification, or destruction, may find this course somewhat useful. This course will help you to build a foundation in troubleshooting security events and incidents.
Information Technology Specialist
You may find this course useful as an Information Technology Specialist, who installs, maintains, and troubleshoots computer systems. You will need skills in the use of hardware and software and their interoperability. With this course, you'll be able to better maintain Windows 11 systems.
Computer Network Architect
A Computer Network Architect designs, builds, and maintains computer networks that connect computers, devices, and applications. This course will help you build a foundation in maintaining the security and integrity of Windows 11 systems.
Software Engineer
Software Engineers analyze user needs and business requirements to design, develop, test, and implement software systems. This course can help early career Software Engineers be more effective with Windows system administration.
Storage Administrator
A Storage Administrator designs, implements, and maintains storage systems. This course may be somewhat useful to you, as it will help you expand your knowledge of disk partitioning and file system management.
Computer Systems Analyst
A Computer Systems Analyst, who analyzes and designs computer systems, could find this course useful. This course will help you to better design secure and efficient user environments.
IT Auditor
This course may be useful if the prospect of becoming an IT Auditor interests you. Job responsibilities often involve evaluating an organization's IT infrastructure and making sure it meets regulations. This course will give you proficiency with Windows 11 tools for diagnosing and resolving security issues.
IT Project Manager
An IT Project Manager, who plans, executes, and closes IT projects, might find this course somewhat useful. This course offers skills in managing permissions and system resources.
Cloud Architect
If the prospect of becoming a Cloud Architect, who designs, builds, and manages cloud computing systems, interests you, this course may be somewhat useful. This course will help you to be more effective with Microsoft Azure.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Windows 11 Troubleshooting: Accounts and Documents.
Provides a comprehensive overview of storage management in Windows Server 2012 R2, including how to create and manage storage pools, volumes, and file systems. It valuable resource for anyone who needs to manage storage in a Windows environment.
Provides a comprehensive overview of Active Directory in Windows Server 2012 R2, including how to create and manage forests, domains, and users. It valuable resource for anyone who needs to manage Active Directory in a Windows environment.
Provides a comprehensive overview of security in Windows Server 2012 R2, including how to configure and manage security settings.
Provides a comprehensive overview of deploying Windows Server 2012 R2, including how to plan, install, and configure Windows Server.

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