Microsoft Collaboration Engineer: Plan and Design Collaboration Communications Systems from Pluralsight

Take your Microsoft Teams experience to the next level by adding voice, meeting, and device capabilities. This course teaches you how to plan and design a Microsoft Teams collaboration and communication system for your organization.

You’ve started using Microsoft Teams for chat messages, channel collaboration, and document sharing. Now you are ready to take the Teams experience to the next level by incorporating voice, meeting, and device capabilities. In this course, Microsoft Collaboration Engineer: Plan and Design Collaboration Communications Systems, you’ll explore the different ways to bring voice and meeting capabilities to your users. First, you’ll learn how to plan and design Teams meetings. Next, you’ll discover the different certified device solutions for both users and meeting room spaces. Then, you’ll delve into how to prepare your network for the best Teams voice and meeting experience. Finally, you’ll learn how to troubleshoot common quality issues using various tools and reports. When you’re finished with this course, you’ll have the skills and knowledge of Microsoft Teams collaboration communication systems to effectively plan and design an enhanced Teams experience for your organization.

What's inside

Syllabus

Course Overview

Plan and Design Teams Phone and PSTN Connectivity

Plan and Design Teams Meetings

Plan and Design Teams-certified Device Solutions

Prepare the Network for the Deployment of Teams

Troubleshoot Call Features and Session Quality

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Explores a valuable communications tool, Microsoft Teams, and its voice, meeting, and device capabilities

Taught by experienced industry expert Jeff Brown, a Microsoft Collaboration Engineer

Involves hands-on learning through interactive materials

Develops purposeful skills valuable in professional communication and collaboration

Designed for learners with prior knowledge of Microsoft Teams

Requires a working understanding of voice, meeting, and device technologies

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft Collaboration Engineer: Plan and Design Collaboration Communications Systems with these activities:

Find a mentor who can provide guidance on planning and designing Teams collaboration and communication systems

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Expand your knowledge of planning and designing Teams collaboration and communication systems by seeking guidance from an experienced mentor.

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Identify potential mentors in your network or through online platforms
Reach out to your chosen mentor and express your interest in their guidance
Set up regular meetings or communication channels to receive mentorship

Watch a tutorial on Teams meeting features

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Enhance your understanding of Teams meeting features by watching a guided tutorial, which will supplement the course content.

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Find a reputable tutorial on Teams meeting features
Watch the tutorial
Take notes on the key features and functionalities

Discuss Teams voice and meeting quality issues with peers

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Enhance your understanding of Teams voice and meeting quality issues by discussing them with peers, fostering collaboration and knowledge sharing.

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Find a study group or online forum for Microsoft Teams users
Participate in discussions on Teams voice and meeting quality issues
Share your own experiences and insights

Three other activities

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Create a VoIP phone configuration plan

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Draft a VoIP phone configuration plan to apply your knowledge of planning and designing Teams phone and PSTN connectivity.

Browse courses on Voice over IP (VoIP)

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Research VoIP phone configuration best practices
Identify the requirements for your organization
Design a VoIP phone configuration plan
Test and verify the VoIP phone configuration

Write a blog post about best practices for planning and designing Teams collaboration and communication systems

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Solidify your understanding of planning and designing Teams collaboration and communication systems by creating a blog post that shares your knowledge.

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Research best practices for planning and designing Teams collaboration and communication systems
Organize your thoughts and outline the blog post
Write the blog post
Publish the blog post on a relevant platform

Mentor a junior colleague or student on Teams collaboration and communication systems

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Reinforce your understanding of Teams collaboration and communication systems by mentoring others, deepening your knowledge through teaching.

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Identify a junior colleague or student who would benefit from your guidance
Set up regular mentoring sessions
Share your knowledge and experience on Teams collaboration and communication systems
Provide feedback and support

Career center

Learners who complete Microsoft Collaboration Engineer: Plan and Design Collaboration Communications Systems will develop knowledge and skills that may be useful to these careers:

Communications Engineer

Communications Engineers design, build, and maintain communications systems. They also work with other IT professionals to troubleshoot and resolve communications issues. This course may be useful to you if you want to learn how to plan and design a Microsoft Teams collaboration and communication system for your organization.

See salaries and explore the career path for Communications Engineer

Unified Communications Engineer

Unified Communications Engineers design, build, and maintain unified communications systems. They also work with other IT professionals to troubleshoot and resolve unified communications issues. This course may be useful if you want to learn how to plan and design a Microsoft Teams collaboration and communication system for your organization.

See salaries and explore the career path for Unified Communications Engineer

Collaboration Engineer

Collaboration Engineers design, build, and maintain collaboration systems. They also work with other IT professionals to troubleshoot and resolve collaboration issues. This course is designed for you if you want to learn how to plan and design a Microsoft Teams collaboration and communication system for your organization.

See salaries and explore the career path for Collaboration Engineer

Network Engineer

Network Engineers design, build, and maintain computer networks. They also work with other IT professionals to troubleshoot and resolve network issues. This course may be useful to you if you want to learn how to prepare your network for the best Teams voice and meeting experience.

See salaries and explore the career path for Network Engineer

Telecommunications Engineer

Telecommunications Engineers design, build, and maintain telecommunications systems. They also work with other IT professionals to troubleshoot and resolve telecommunications issues. This course may be useful if you want to learn how to plan and design a Microsoft Teams collaboration and communication system for your organization.

See salaries and explore the career path for Telecommunications Engineer

Network Administrator

Network Administrators manage and maintain computer networks. They also work with other IT professionals to troubleshoot and resolve network issues. This course may be useful to you if you want to learn how to prepare your network for the best Teams voice and meeting experience.

See salaries and explore the career path for Network Administrator

Project Manager

Project Managers plan, organize, and execute projects. They also work with other team members to ensure that projects are completed on time, within budget, and to the required specifications. This course may be useful to you if you want to learn how to plan and design a Microsoft Teams collaboration and communication system for your organization.

See salaries and explore the career path for Project Manager

Business Analyst

Business Analysts work with businesses to identify and solve problems. They also work with IT professionals to develop and implement solutions to meet the business's needs. This course may be useful to you if you want to learn how to plan and design a Microsoft Teams collaboration and communication system for your organization.

See salaries and explore the career path for Business Analyst

Cloud Engineer

Cloud Engineers design, build, and maintain cloud computing systems. They also work with other IT professionals to troubleshoot and resolve cloud issues. This course may be useful to you if you want to learn how to plan and design a Microsoft Teams collaboration and communication system for your organization.

See salaries and explore the career path for Cloud Engineer

Systems Engineer

Systems Engineers design, build, and maintain computer systems. They also work with other IT professionals to troubleshoot and resolve system issues. This course may be useful to you if you want to learn how to plan and design a Microsoft Teams collaboration and communication system for your organization.

See salaries and explore the career path for Systems Engineer

Quality Assurance Analyst

Quality Assurance Analysts test and evaluate software products and services to ensure that they meet the required specifications. They also work with other IT professionals to identify and resolve defects. This course may be useful to you if you want to learn how to troubleshoot call features and session quality using various tools and reports.

See salaries and explore the career path for Quality Assurance Analyst

Technical Writer

Technical Writers create documentation for technical products and services. They also work with other IT professionals to ensure that documentation is accurate and easy to understand. This course may be useful to you if you want to learn how to troubleshoot call features and session quality using various tools and reports.

See salaries and explore the career path for Technical Writer

Audio-Visual Engineer

Audio-Visual Engineers design, build, and maintain audio-visual systems. They also work with other IT professionals to troubleshoot and resolve audio-visual issues. This course may be useful to you if you want to learn how to plan and design Teams-certified device solutions for both users and meeting room spaces.

See salaries and explore the career path for Audio-Visual Engineer

IT Architect

As an IT Architect, you will design, build, and maintain an organization's IT infrastructure. You will also work with other IT professionals to develop and implement solutions to meet the organization's business needs. This course may be useful to you if you want to learn how to plan and design a Microsoft Teams collaboration and communication system for your organization.

See salaries and explore the career path for IT Architect

IT Manager

As an IT Manager, you will lead the planning and deployment of network infrastructure for organizations. Often you will work in collaboration with other managers to implement strategic objectives. This course may be useful if you are interested in improving your ability to plan and design voice, meeting, and device capabilities for your organization.

See salaries and explore the career path for IT Manager