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Dan Mill

Are you ready to begin your journey into the world of Information Technology? Whether you’re considering a career in IT or simply want to improve your technical skills, this course is the perfect starting point.

In Core IT Skills - The Fundamentals, we’ll break down the essential knowledge needed to thrive in today’s tech-driven world. This beginner-friendly course covers a wide range of topics, from understanding computer hardware and software to learning the basics of networking and cybersecurity.

What you’ll learn:

Read more

Are you ready to begin your journey into the world of Information Technology? Whether you’re considering a career in IT or simply want to improve your technical skills, this course is the perfect starting point.

In Core IT Skills - The Fundamentals, we’ll break down the essential knowledge needed to thrive in today’s tech-driven world. This beginner-friendly course covers a wide range of topics, from understanding computer hardware and software to learning the basics of networking and cybersecurity.

What you’ll learn:

  • The basics of computer hardware and software

  • Introduction to networking

  • Fundamentals for both Windows and Linux

  • Essential cybersecurity practices to protect yourself and others

  • Troubleshooting techniques for common IT issues

  • Overview of cloud computing and its importance in modern IT

  • File management, backup strategies, and disaster recovery

This course is designed for absolute beginners with no prior IT experience. You’ll start with the basics and build up your knowledge step by step. By the end of the course, you’ll be well-prepared to pursue further IT education, land an entry-level job in tech support, or simply feel more confident in your IT skills.

Who this course is for:

  • Aspiring IT professionals

  • Students or career changers looking to enter the tech industry

  • Anyone interested in learning essential IT skills

Take the first step towards mastering core IT skills and open up a world of opportunities.

Enroll now

What's inside

Learning objectives

  • Understand the role and scope of information technology in today's world.
  • Explore various career paths within it.
  • Learn about the core components of a computer system and how they function.
  • Get familiar with essential operating systems like windows and linux.
  • Gain an understanding of network topologies, protocols, and the internet.
  • Develop problem-solving skills and strategies to troubleshoot common it issues.
  • Understand the fundamentals of cybersecurity, including common threats and security best practices.
  • Learn the essentials of cloud computing, including the benefits and types of cloud services.

Syllabus

Introduction
Core IT Skills
Applications
Active Directory
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Provides a broad overview of essential IT concepts, which is ideal for individuals exploring different areas within the field
Starts with the basics of computer hardware and software, which builds a strong foundation for more advanced topics
Covers troubleshooting techniques for common IT issues, which is a valuable skill for entry-level tech support roles
Introduces essential cybersecurity practices, which helps learners protect themselves and others from online threats
Offers an overview of cloud computing and its importance, which is a critical aspect of modern IT environments
Presents fundamentals for both Windows and Linux, which are the two most popular operating systems in the IT industry

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Reviews summary

Broad introduction to core it skills

According to learners, this course provides a great introduction for absolute beginners to the world of IT. Students appreciate its broad overview covering many foundational topics like hardware, software, networking, and security. While it offers a good foundation for career changers and those seeking practical IT skills, some learners note that due to its wide scope, the course provides limited depth on specific areas. More hands-on labs are suggested to complement the material. Overall, it serves as a solid first step into core IT concepts.
Covers many topics at a fundamental level.
"It covers a huge range of topics, which is great for getting a feel for everything."
"This is perfect if you just want to know what IT is all about."
"I got a good introduction to networking and security, but I know I'll need another course for more depth."
Introduces skills useful for entry-level IT roles.
"The sections on troubleshooting and networking gave me skills I can actually use."
"Helped me understand the kind of tasks you do in an IT support job."
"Good overview of real-world IT systems like Microsoft 365."
Perfectly suited for those with no prior IT knowledge.
"As someone brand new to IT, this course was exactly what I needed to start."
"Everything was explained clearly, even complex ideas felt manageable."
"Didn't assume any prior knowledge, which was really helpful."
Could benefit from more hands-on practice exercises.
"I understood the concepts, but I wish there were labs to practice configuration."
"Mostly theoretical, hands-on would make it much stronger."
"Watching demos is one thing, doing it myself would help solidify learning."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Core IT Skills - The Fundamentals with these activities:
Review Basic Computer Hardware Concepts
Reinforce your understanding of fundamental computer hardware concepts to better grasp the course's initial modules.
Browse courses on CPU
Show steps
  • Review the different components of a computer.
  • Identify the function of each component.
  • Research the latest advancements in computer hardware.
Read 'Networking All-in-One For Dummies'
Supplement your learning with a beginner-friendly guide to networking concepts.
Show steps
  • Read the chapters related to network topologies and protocols.
  • Take notes on key concepts and definitions.
  • Try to apply the concepts to real-world scenarios.
Read 'CompTIA A+ Certification All-in-One Exam Guide'
Supplement your learning with a comprehensive guide that covers a broad range of IT fundamentals.
Show steps
  • Read the chapters related to hardware and software.
  • Complete the practice questions at the end of each chapter.
  • Focus on areas where you feel less confident.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Follow Linux Command Line Tutorials
Enhance your Linux skills by following guided tutorials on essential command-line operations.
Show steps
  • Find reputable online tutorials for Linux command line.
  • Practice each command and understand its function.
  • Create a cheat sheet of commonly used commands.
Troubleshooting Common IT Problems
Practice troubleshooting common IT problems to develop problem-solving skills and reinforce your understanding of course concepts.
Show steps
  • Simulate common IT issues on a virtual machine.
  • Document the steps taken to resolve each issue.
  • Research solutions online and compare different approaches.
Create a Cybersecurity Awareness Presentation
Solidify your understanding of cybersecurity essentials by creating a presentation to educate others.
Show steps
  • Research common cybersecurity threats and best practices.
  • Design a presentation that is engaging and informative.
  • Present your presentation to a small group of peers.
Set up a Home Network
Apply your networking knowledge by setting up a home network and configuring its security settings.
Show steps
  • Plan the network topology and choose the necessary hardware.
  • Configure the router and connect devices to the network.
  • Implement security measures such as a firewall and password protection.

Career center

Learners who complete Core IT Skills - The Fundamentals will develop knowledge and skills that may be useful to these careers:
Help Desk Technician
A Help Desk Technician provides technical assistance and support to computer users. This course helps build a foundation in the fundamentals of Information Technology, covering topics such as computer hardware, software, networking, and troubleshooting. With the course's emphasis on practical skills and problem-solving, you can confidently diagnose and resolve common IT issues encountered by end-users. The overview of Windows and Linux operating systems, in addition to essential cybersecurity practices, provides a comprehensive understanding of the key aspects of a Help Desk Technician's role. The course also covers file management to ensure backups and disaster recovery.
IT Support Specialist
An IT Support Specialist installs, maintains, and troubleshoots computer systems and networks. This course offers you the essential knowledge and skills needed to excel in this role. This beginner-friendly course covers a wide range of topics, from understanding computer hardware and software to learning the basics of networking and cybersecurity, which are all crucial for an IT Support Specialist. The focus on troubleshooting techniques prepares you to resolve common IT issues, while the introduction to cloud computing provides insights into modern IT infrastructure. It also teaches essential cybersecurity practices to help you protect IT infrastructure.
Remote Support Technician
A Remote Support Technician provides technical assistance to customers remotely, resolving issues and troubleshooting problems via phone, email, or remote access tools. This course prepares you for this role by covering the fundamentals of computer hardware and software, networking, and security. You can learn essential troubleshooting techniques and problem-solving skills, which are crucial for diagnosing and resolving technical issues remotely. The course discusses remote access, which would be particularly useful for a Remote Support Technician. It also covers file management, backup strategies, and disaster recovery.
Desktop Support Technician
A Desktop Support Technician provides technical assistance and support for desktop computers and related peripherals. This course is a great starting point, as it covers the basics of computer hardware and software. The curriculum includes key components like operating systems, troubleshooting, and security practices. This course is particularly valuable because it not only covers Windows, but it also covers Linux. The focus on troubleshooting techniques for common IT issues prepares you to diagnose and resolve problems efficiently. It also teaches crucial backup strategies and disaster recovery.
Service Desk Analyst
A Service Desk Analyst provides first-line support for IT-related issues and inquiries. This course is well-suited for this role, as it covers the essentials of computer hardware, software, and networking. You can use the skills learned to address common IT problems and provide excellent customer service. The course's focus on troubleshooting techniques and security practices will be valuable in resolving issues and protecting systems from threats. The course teaches file management, backup strategies, and disaster recovery.
IT Coordinator
An IT Coordinator manages and supports the IT infrastructure of a small to medium-sized organization. This course is perfect for this role, as it covers a wide range of essential IT topics. The course provides a broad understanding of computer hardware, software, networking, and cybersecurity, which are all critical for managing IT infrastructure. The course's focus on troubleshooting techniques and problem-solving skills will be valuable in resolving IT issues and ensuring smooth operations. The course discusses remote access.
Cloud Support Specialist
A Cloud Support Specialist assists customers with cloud-based services and solutions. This course introduces you to the essentials of cloud computing, including the benefits and types of cloud services. The overview of cloud computing helps those interested in this career path understand the fundamentals of cloud technology and its role in modern IT environments. In addition, the course covers networking, security, and troubleshooting, which are valuable skills for supporting cloud-based systems. It focuses on microsoft 365 and security essentials.
Junior System Engineer
A Junior System Engineer assists in the design, implementation, and maintenance of IT systems. With it's coverage of computer hardware and software to networking, security, troubleshooting, and cloud computing, this course helps build a solid foundation for a thriving career. You can learn about operating systems, networking principles, and security best practices, which are essential for systems engineering. In addition, the course's focus on cloud computing provides insights into modern IT infrastructure and deployment models. The syllabus includes servers, storage, and backups.
Network Administrator
A Network Administrator is responsible for maintaining and managing a company's computer network. The 'Core IT Skills - The Fundamentals' course may be useful, as it covers the basics of networking, an understanding of network topologies, protocols, and the internet. You can learn more about network configurations, security protocols, and troubleshooting techniques. The syllabus includes sections on domains, websites, SSL, internet, WAN, and wireless, giving you exposure to the essential components of network administration. The course also provides an overview of cybersecurity, which is important for protecting a network from threats.
Systems Administrator
A Systems Administrator manages and maintains an organization's computer systems and servers. This course may be useful for this role, as it covers essential concepts such as servers, storage, backups, and security. You can learn about operating systems, including both Windows and Linux, which are commonly used in server environments. Furthermore, the course offers important insights on file management, backup strategies, and disaster recovery, all critical aspects of systems administration. The course touches upon active directory, which is very relevant to this role.
Cybersecurity Analyst
A Cybersecurity Analyst protects computer systems and networks from cyber threats. This course provides you with a foundational understanding of essential cybersecurity practices. The course covers common threats, security best practices, and file management. Additionally, the course's introduction to networking can provide insights into network security concepts, and is relevant to a Cybersecurity Analyst's responsibilities in securing network infrastructure. The course focuses on backup security to ensure disaster recovery.
Data Center Technician
A Data Center Technician maintains and supports the physical infrastructure of data centers. This course helps you understand the core components of a computer system, which is crucial for working with data center hardware. The course covers essential topics on storage, backups, and servers, all of which are central to data center operations. Furthermore, the course’s introduction to networking can provide insight into how data centers connect to the broader IT infrastructure. The course touches upon backup security to ensure disaster recovery.
IT Trainer
An IT Trainer delivers training programs on various IT topics to employees or clients. This course helps you become familiar with essential IT concepts and skills, which are important for designing and delivering effective training sessions. The course covers a wide range of topics, from computer hardware and software to networking and cybersecurity, providing a broad base of knowledge to draw upon. In addition, the course's focus on troubleshooting techniques and problem-solving skills can provide valuable insights for addressing common IT challenges that trainees may encounter.
IT Asset Manager
An IT Asset Manager tracks and manages an organization's IT assets, including hardware, software, and licenses. This course may be useful because it provides an overview of computer hardware, software, and networking components, which are essential for understanding the organization's IT inventory. Additionally, the course's coverage of file management, backup strategies, and security practices can provide valuable insights into managing and protecting IT assets. The section on application management may also be helpful.
Technical Writer
A Technical Writer creates documentation for software, hardware, and IT processes. This course may be useful for a aspiring technical writer, as it provides a solid understanding of core IT concepts and terminology. The course covers a broad range of topics, from computer hardware and software to networking and cybersecurity. This comprehensive knowledge base equips you to write clear and accurate documentation for IT-related products and services. The section on troubleshooting techniques can help you document common IT problems and solutions.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Core IT Skills - The Fundamentals.
Comprehensive guide to the CompTIA A+ certification, which covers a wide range of IT fundamentals. It provides in-depth explanations of hardware, software, networking, and troubleshooting. It is particularly useful for students who want to gain a deeper understanding of the topics covered in the course. This book is commonly used as a textbook at academic institutions and by industry professionals.
Provides a beginner-friendly introduction to networking concepts. It covers topics such as network topologies, protocols, and security. It is particularly useful for students who are new to networking and want to gain a solid foundation. This book is more valuable as additional reading than it is as a current reference.

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