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AI for Professional Communication

Jeanne Beatrix Law

This practical course is designed for executives, team leaders, and administrative professionals seeking to enhance their communication skills by leveraging generative AI in various professional contexts. This course will guide participants through the fundamentals of AI-infused professional communication, including drafting emails, creating meeting agendas, summarizing documents, and producing compelling social media content. The professor will utilize a tested Rhetorical Prompt Engineering Framework to ensure that participants learn to leverage the most useful, relevant, accurate, and ethical outputs when collaborating with generative AI Assistants.

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This practical course is designed for executives, team leaders, and administrative professionals seeking to enhance their communication skills by leveraging generative AI in various professional contexts. This course will guide participants through the fundamentals of AI-infused professional communication, including drafting emails, creating meeting agendas, summarizing documents, and producing compelling social media content. The professor will utilize a tested Rhetorical Prompt Engineering Framework to ensure that participants learn to leverage the most useful, relevant, accurate, and ethical outputs when collaborating with generative AI Assistants.

This course provides point-of-need demos and simulations of prompting for professional communication outputs. It provides participants with the skills to explain how the steps of the Rhetorical "Rhet" Shot Engineering framework influence communication effectiveness, analyze communication scenarios to determine the appropriate audience, tone, and style using the framework, create compelling communication pieces tailored to specific purposes, audiences, and genres using the Rhetorical "Rhet" Shot Engineering framework, and evaluate communication outputs generated by AI Assistants using the framework's criteria, recommending improvements for tone, style, and content.

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What's inside

Syllabus

Foundational Content
Main Content

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches AI-infused professional communication through a practical framework
Guides learners through various professional communication scenarios
Suitable for executives, team leaders, and administrative professionals aiming to enhance communication skills
Includes point-of-need demos and simulations to enhance learning
Provides hands-on practice in creating compelling communication pieces
Covers evaluating communication outputs generated by AI Assistants

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in AI for Professional Communication with these activities:
Review key concepts of professional communication
Solidify your foundational understanding of clear and effective communication principles to enhance your participation in the course.
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  • Revisit core concepts of communication theory, including the communication process, barriers, and channels.
  • Review best practices for writing professional emails, including structure, tone, and language.
  • Recall strategies for effective meeting facilitation, such as agenda preparation and active listening.
Organize and review course materials for effective knowledge retention
Enhance your learning experience by organizing and reviewing course materials in a structured manner.
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  • Gather all relevant course materials, including lecture notes, readings, and assignments.
  • Create a system for organizing these materials, such as using folders, binders, or digital note-taking apps.
  • Review course materials regularly to reinforce your understanding and identify areas for further study.
Explore AI writing tools for professional communication
Familiarize yourself with the capabilities and limitations of AI writing tools to enhance your efficiency and accuracy in professional writing tasks.
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  • Identify and research different AI writing tools available for professional communication.
  • Follow online tutorials or workshops to learn how to use these tools effectively.
  • Experiment with different AI writing prompts and settings to understand their strengths and weaknesses.
Five other activities
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Attend expert-led workshops on generative AI for professional communication
Expand your knowledge and skills by attending workshops led by industry experts who specialize in generative AI applications for professional communication.
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  • Identify and register for relevant workshops offered by professional organizations or training providers.
  • Actively participate in workshop sessions, taking notes and asking questions to enhance your understanding.
  • Network with other professionals and experts in the field of generative AI and professional communication.
Draft a persuasive email campaign
Demonstrate your ability to apply the Rhetorical Prompt Engineering Framework to create compelling and impactful email content.
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  • Identify a specific audience and communication goal for your email campaign.
  • Develop a clear and concise email subject line that captures the attention of your readers.
  • Craft an engaging and informative email body that persuades your audience to take action.
  • Proofread and edit your email campaign carefully for clarity, tone, and grammar.
Generate and evaluate AI-assisted communication outputs
Enhance your critical thinking and analytical skills by evaluating the outputs of AI writing tools using the Rhetorical Prompt Engineering Framework.
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  • Use AI writing tools to generate communication outputs (e.g., emails, meeting agendas).
  • Analyze the outputs using the Rhetorical Prompt Engineering Framework, considering factors such as relevance, accuracy, tone, and style.
  • Provide constructive feedback to the AI tool to improve its performance.
Offer guidance to fellow learners on AI-infused professional communication
Contribute to the learning community by providing support and guidance to other learners who are exploring the intersection of generative AI and professional communication.
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  • Identify opportunities to engage with other learners through online forums, discussion boards, or study groups.
  • Share your knowledge and experiences related to AI-infused professional communication, offering insights and advice.
  • Provide constructive feedback on others' work and encourage their growth and development.
Develop a communication plan for a specific project or initiative
Integrate the principles of generative AI and the Rhetorical Prompt Engineering Framework into a comprehensive communication plan that aligns with your specific project or initiative.
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  • Define the communication goals and objectives for your project or initiative.
  • Identify key stakeholders and their communication needs.
  • Develop a communication strategy that leverages AI tools and the Rhetorical Prompt Engineering Framework to deliver tailored messages.
  • Create a communication schedule and budget.
  • Monitor and evaluate the effectiveness of your communication plan and make adjustments as needed.

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