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Olga Tomilova and Lilly Balaban

The course is for learners of English who work in IT or study information technology or related subjects. It contains about 140 IT words and phrases and 8 carefully chosen grammar topics to help you speak more confident at work and about work. The course is well-organized and divided into small lectures with lots of materials to study from. If you are looking for a fast and convenient way to improve your IT English, enroll to this course and you will definitely enjoy.

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What's inside

Learning objectives

  • After taking this course you will know over 140 terms related to it industry that will help you feel more comfortable in your professional field
  • You will be able to communicate with your colleagues or clients in english as you will learn useful grammar for communication
  • You will feel more comfortable attending conferences and events held in english
  • This course will make it easier to participate in activities and take further courses in your professional area in english
  • After this course you will find it easier to read documentation and watch tutorials in english

Syllabus

Introduction

Who is this course for? What will you learn? What topics will you find inside? Watch the intro to find out! 

In this section you will learn over 140 useful words, phrases and programming terms. This is the vocabulary boost that will get you started and ready for the rest of the course.
Read more

It's important to know how to speak about the most common IT professions and their responsibilities. Whether you work in a company or just plan to get hired you need to be able to communicate about this basic topic. In this lecture you will learn how to speak about major IT professions. And more importantly you will get lots of very useful words to describe what you do. It's a lifesaver for interviews, conferences and events! 

In this lecture you will find downloadable files which will help you revise the vocabulary and understand it better. Please do not ignore them as practice is a very important part of learning! :-)

The lecture includes the list of most common equipment used in both professional environment and everyday life. Most probably you will find a lot of words familiar, but it's good to make sure you pronounce and use them correctly. And if you've  ever wondered how to call the little thing you plug into computer when you use the wireless mouse... well, the answer is there:)

After watching this video lesson, you'll know how to name different actions you perform on your computer. This will come in handy when you have to deal with users' problems and talk them through what they have to do.

Check if you understood and remember the words you need to speak about your job, your work environment and common action with a computer. Good luck!

Are you ready for this? These programming terms are commonly used in most languages, so this is the background for everything you will learn later. Knowing and understanding these terms will greatly help you kick start your further learning in your specific area - you can watch tutorials in English, read articles in English, surf the English version of Stack Overflow and read through the basic documentation. Another big bonus for you here is actually hearing the words and working with pronunciation.  

This is the second part of programming terms, so we continue learning terms, their usage and their correct pronunciation in this lecture.   

You see a lot of symbols every day, but never know how to name them correctly? We are making everything clear in this lecture. Symbols (or special characters) are easy and fun to learn, especially because they are widely used in programming

You did it! You've learned lots of useful words and phrases used in programming. So now, take a quiz to see if you have to go back to some lectures to polish your knowledge. Good luck!

Almost each profession has it's own slang, i.e. words and pharses which can be understood only by the people working in the field. It also makes you sound  cool in front of your colleagues...or not if you try too hard:) Check out our selection and share your favourite talk in the comments!

Here you can find a pdf file with all the words presented in the previous lectures (excluding IT slang). Feel free to print it out and add translations in your mother tongue if needed.

After finishing this section you will improve your grammar skills, you will know how to speak on IT issues correctly and feel more comfortable using English for work.

It's difficult to overestimate the meaning of grammar. Grammar is everything! So in this lecture we start with the basic tenses: Present Simple - to talk about your everyday routine at work or permanent things in life, and Present Continuous - to talk about things happening now.  

In this lecture you will find downloadable files which will help you practice the grammar you have learnt in the previous lecture. Please do not ignore them as practice is a very important part of learning! :-)

Unlike many other languages, English can be a bit tricky when it comes to talking about quantities. In this lesson we’ll talk about countable and uncountable nouns (all-IT related) and you’ll learn the difference between many, much, a lot of,  few, a few, little, a little.

Here we talk about past events using Past Simple tense. How to form Past Simple, when to use it and some spelling details; and of course everything is based on our IT vocabulary.

Let's see how well you've done! Good luck!

Have you ever been in a meeting and got a great idea but just didn’t know how to start talking about it? If you answered yes, then this lesson is just what you need. Here we’ll present 3 ways of making suggestions in English. Using them will make your speech smoother and easier to understand.

"If we finish this project today, we'll have an easy day tomorrow." This is a conditional sentence. Cool, right? Here we look at conditions and results, which is very useful in explaining complicated things and discussing different work-related situations. It's going to be interesting!  

Sometimes we speak about unreal conditions in present. Like in this sentence. "If I knew how to use this program, I wouldn't waste time learning it now." When and how do we use this grammar and how to impress your colleagues with your English?;-) It's in this lecture.

That was a lot of good work, guys! Now you can check your knowledge of the grammar material you've learned. Good luck! And don't forget to revise the topics if necessary. We are happy to help in comments too!

In this lesson we’ll focus on Present Perfect Tense.  You will see that  this  tense is not as complicated as it may seem and it is the best option for interviews when you talk about your experience and achievements.

Do you feel like you are overusing must in your speech? Well, from now on you on won’t:) In this lesson we’ll look at 3 words that will help us talk about necessity, possibility, requirement, etc.  

In this final grammar lesson we look at passive voice. You will understand the difference between active and passive sentences and how to use them in speech. Knowing this grammar topic will help you read and understand documentation and other formal instructions, guidelines and descriptions, which are very common in programming. 

You definitely did well learning about Present Perfect, modals and Passive Voice. Check your knowledge with the quiz. Good luck!

Get some tips and tricks that you'd better know when you speak to a client. This section is useful for people in management, sales and developers who have to communicate with their clients themselves.
Tips for communicating with clients (Further Reading)

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in English for IT Professionals with these activities:
Review Basic English Grammar
Reviewing basic English grammar will strengthen your foundation and make it easier to understand the grammar concepts covered in the course.
Show steps
  • Review grammar rules and examples.
  • Complete practice exercises online.
  • Identify areas where you need more practice.
Read 'English for Everyone: Business English'
Reading this book will provide a broader understanding of business English, which is essential for IT professionals who need to communicate effectively in a global environment.
Show steps
  • Read a chapter each week.
  • Take notes on key vocabulary and grammar points.
  • Practice using new vocabulary in sentences.
Practice IT Vocabulary Flashcards
Practicing with flashcards will help you memorize the IT vocabulary introduced in the course and improve your recall speed.
Show steps
  • Create flashcards for new IT terms.
  • Review flashcards daily for 15 minutes.
  • Use spaced repetition to improve retention.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice English Conversation with a Language Partner
Practicing conversation with a language partner will improve your fluency and confidence in speaking English about IT-related topics.
Show steps
  • Find a language partner online or in person.
  • Schedule regular conversation sessions.
  • Discuss IT topics and practice using new vocabulary.
Write a Blog Post on an IT Topic
Writing a blog post will help you solidify your understanding of IT concepts and improve your writing skills in English.
Show steps
  • Choose an IT topic you are interested in.
  • Research the topic and gather information.
  • Write a blog post of 500-700 words.
  • Edit and proofread your blog post.
Read 'Technical English: Vocabulary and Grammar'
This book provides targeted practice in technical English vocabulary and grammar, which is essential for understanding documentation and communicating effectively in the IT field.
Show steps
  • Read a chapter each week.
  • Complete the exercises in each chapter.
  • Review the vocabulary lists and grammar explanations.
Create a Presentation on a New IT Trend
Creating a presentation will help you research and synthesize information about a new IT trend, and improve your presentation skills in English.
Show steps
  • Choose a current IT trend to research.
  • Gather information from reliable sources.
  • Create a presentation with clear and concise slides.
  • Practice your presentation and get feedback.

Career center

Learners who complete English for IT Professionals will develop knowledge and skills that may be useful to these careers:
Computer Programmer
A computer programmer writes code to create software applications and systems. The course provides a foundation of IT and programming terminology in English, which is essential for understanding documentation and communicating with fellow programmers. It introduces commonly used programming terms and symbols. This course helps programmers read articles in English.
Technical Writer
A technical writer creates documentation and guides for software, hardware, and IT processes. This course helps build a foundation for clearly articulating technical concepts in English, which is crucial for creating user-friendly and accurate documentation. The coverage of IT terminology and grammar helps technical writers explain complex topics to a diverse audience, including international users. By mastering the vocabulary related to IT professions, equipment, and actions, the learner is better prepared to write comprehensive and understandable technical documents. This course helps one to confidently produce tutorials and documentation.
Help Desk Technician
The help desk technician assists users with technical issues and answers their questions, often being the first point of contact for IT support. This course provides the vocabulary and grammar skills to effectively communicate with users in English, which is essential for resolving issues efficiently. This course helps a help desk technician explain technical concepts simply, and it increases their ability to understand and document problems accurately. Furthermore, the resources on IT slang can help a technician understand what is being asked of them. This course makes it easier for technicians to understand the documentation.
IT Support Specialist
An IT support specialist provides technical assistance and troubleshooting to end-users. This course is useful for improving communication skills, especially when explaining technical issues and solutions to non-technical users in English. The course's emphasis on IT vocabulary, including common equipment and actions performed on computers, helps IT support specialists clearly understand and address user problems. The grammar lessons ensure that explanations are grammatically correct and easily understood, enhancing the effectiveness of IT support interactions. Furthermore, the course teaches basic grammar concepts, which are especially useful in describing processes and problems in clear language.
Network Administrator
The network administrator is responsible for maintaining and managing a computer network. This course helps build a strong foundation in IT terminology in English, which is crucial for understanding network configurations and troubleshooting issues. The learner will be able to discuss common network problems confidently. This course will ease tutorials.
Database Administrator
A database administrator manages and maintains databases, ensuring data integrity and accessibility. The course improves understanding of IT terminology in English, which is essential for understanding database documentation. The training helps one participate more effectively in database-related projects and communicate with international team members. The course introduces programming terms.
Software Trainer
A software trainer instructs individuals or groups on how to use specific software applications or systems. The course may be useful in becoming a more effective communicator, particularly when delivering training sessions in English. The focus on IT vocabulary and grammar helps software trainers explain software functions and concepts clearly and accurately. The course's materials provide a solid background for creating training materials and delivering presentations that are easy for learners to understand. The course allows trainers to confidently describe the most common IT professions and their responsibilities.
Information Security Analyst
An information security analyst protects an organization's systems and data from cyber threats. This course is useful in helping the analyst understand and communicate about security concepts in English. The lessons on IT vocabulary and grammar help them explain security measures and risks to colleagues and stakeholders. The course covers programming terms, which are relevant to understanding security vulnerabilities. This course makes it easier for the professional to take further courses in the security area.
Technical Sales Representative
A technical sales representative sells technology products or services to clients, requiring a strong understanding of both the technical aspects and the ability to communicate effectively. The course may be useful in improving the technical sales representative's ability to explain complex technical information in a clear and persuasive manner in English. The lessons on IT vocabulary, grammar, and communication tips can help the sales representative build rapport with clients and present products convincingly. This course trains the sales representative to articulate the features, benefits, and technical specifications to clients.
Localization Specialist
A localization specialist adapts software, websites, and other content for different languages and cultures. This course helps one to better understand information technology terminology in English, which is invaluable for accurately translating and adapting content. The learner can use the course to help ensure that localized materials are technically accurate and culturally appropriate, which is essential for reaching international audiences. The course facilitates participation in professional activities.
IT Project Manager
An IT project manager plans, executes, and closes IT projects, requiring effective communication with team members and stakeholders. The course can improve an IT project manager's communication skills, helping them lead meetings, provide updates, and resolve conflicts. The course provides a foundation for participating in project management activities and communicating effectively with international clients. This course helps an IT project manager communicate about their work.
Business Analyst
A business analyst identifies business needs and recommends solutions, often involving IT systems. The course may bolster a business analyst's ability to communicate effectively with technical teams and stakeholders in English. The course provides an understanding of IT vocabulary and grammar, which helps the business analyst accurately document requirements and explain technical solutions to non-technical audiences. The course helps the analyst prepare and understand documentation.
Data Analyst
A data analyst examines and interprets data to help companies make better decisions. This course may be useful in helping one improve their ability to understand technical documentation and communicate findings in English. The course's focus on IT terminology and grammar can help a data analyst work more effectively with data systems and communicate insights to stakeholders. This course focuses on the vocabulary that is used in programming.
Web Content Manager
A web content manager is responsible for planning, creating, and managing content for websites. The course may provide a basis for helping a content manager improve their ability to write clear, accurate, and engaging content in English. The course introduces the necessary IT vocabulary and grammar for creating technical content or managing content related to IT topics. The course helps the web content manager read documentation and watch tutorials with more confidence.
Digital Marketing Specialist
A digital marketing specialist develops and implements digital marketing campaigns. The course may be useful in helping a digital marketing specialist understand IT-related concepts and communicate effectively with technical teams in English. The course provides the foundational IT vocabulary needed to create targeted campaigns. The course provides useful grammar for communication.

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in English for IT Professionals.
Focuses specifically on the vocabulary and grammar needed for technical communication in English. It covers a wide range of topics relevant to IT professionals, including hardware, software, networking, and programming. This book valuable resource for improving your technical writing and speaking skills. It is often used as a textbook in technical English courses.
Provides a comprehensive guide to business English, covering vocabulary, grammar, and communication skills relevant to the workplace. It offers practical exercises and real-world examples to enhance your understanding and fluency. This book is particularly useful for expanding your vocabulary and improving your communication skills in a professional IT environment. It serves as a valuable reference for specific situations.

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