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Microsoft

In this course, learners will analyze user needs and research and use those insights to make design choices. They will review design ideation techniques and use Design Thinking to generate create storyboards, user flow diagrams, and journey maps. Last, they will use information architecture principles to organize content for intuitive navigation.

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What's inside

Syllabus

User research and empathy building
This module focuses on the "Empathize" stage of the design thinking process. Learners will explore the importance of user research, various research methods, and how to build empathy with users through research data.
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User needs assessment
This module focuses on Stage 2 ("Define") of the Design Thinking process, where we translate research insights into actionable user needs to guide design decisions.
Design ideation
This module dives into the creative exploration stage of the design thinking process – "Ideate." Here, learners will explore various techniques to generate a multitude of solutions based on the user needs identified in the previous module.
Storyboarding
This module dives into the world of translating user research and needs into clear communication tools and a well-structured information architecture.
Information architecture
This module dives into the world of translating user research and needs into clear communication tools and a well-structured information architecture. A three-hour training program will be outlined, incorporating various content formats to engage learners for a minimum of 45 minutes per lesson.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Emphasizes user-centered design, which is standard in industry practice
Taught by Microsoft, a renowned name in design and technology
Develops user research and ideation skills, which are core for UX designers
Covers information architecture, a fundamental aspect of UX design
Includes hands-on training, providing practical experience

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Designing for User Experience with these activities:
Brush up on basic design principles
Strengthen your foundation in design principles to enhance your design decision-making.
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  • Review common design principles and best practices.
  • Analyze examples of effective design and identify their key features.
Read 'The Design of Everyday Things' by Don Norman
Gain insights into user-centered design from a classic text, 'The Design of Everyday Things'.
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  • Read the book and take notes on key concepts.
  • Identify examples of good and bad design in your own experiences.
Gather resources on design thinking
Build a collection of valuable resources on design thinking to support your learning.
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  • Search for online articles, videos, and case studies.
  • Organize the resources into categories or subtopics.
Five other activities
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Refine your research skills with practical exercises
Strengthen your ability to gather valuable insights through user research by engaging in guided exercises.
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  • Identify research objectives and target your audience.
  • Explore various research techniques (e.g., interviews, surveys).
  • Practice conducting user interviews and analyzing qualitative data.
Develop a design brief for a specific user problem
Synthesize your understanding by crafting a comprehensive design brief that clearly defines a user problem and potential solutions.
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  • Identify a specific user problem and conduct thorough research.
  • Analyze the research findings and define the key user needs.
  • Develop potential design solutions and evaluate their feasibility.
  • Create a written document that outlines the problem, user needs, and proposed solutions.
Design a storyboard based on user insights
Translate your understanding of user needs into a visual representation through the creation of a storyboard.
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  • Sketch out potential user flows and scenarios.
  • Map out the key elements, actions, and transitions.
  • Use visuals, annotations, and descriptions to convey ideas clearly.
Participate in a design challenge
Put your skills to the test by participating in a design challenge and get feedback from experts.
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  • Identify design challenges that align with your interests and capabilities.
  • Develop a concept and create a design submission.
  • Participate in the challenge and receive feedback from judges and peers.
Develop a user interface prototype
Apply your design thinking skills to create a tangible prototype, enabling you to visualize and test your design.
Browse courses on Information Architecture
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  • Select a design tool or software.
  • Translate user flows into a wireframe or low-fidelity prototype.
  • Conduct user testing and gather feedback.

Career center

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