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Andrii Piatakha

Deliver Better Software Through Measurable Quality – Learn to Track, Analyze, and Optimize QA Performance

In today’s fast-paced development world, delivering high-quality software isn’t enough—you need to prove it with metrics. That’s where this course comes in.

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Deliver Better Software Through Measurable Quality – Learn to Track, Analyze, and Optimize QA Performance

In today’s fast-paced development world, delivering high-quality software isn’t enough—you need to prove it with metrics. That’s where this course comes in.

QA Metrics Workshop: Testing, Defect Tracking & Automation is a practical, in-depth course designed to help QA professionals leverage data and key performance indicators (KPIs) to improve testing efficiency, reduce risk, and boost software quality. Whether you work in a manual testing, automation, or agile QA environment, this course will help you transform your testing process into a measurable, strategic asset.

What This Course Offers

You’ll learn not just what metrics to track, but why they matter, how to calculate them, and when to apply them. We’ll cover all key areas of modern QA work:

  • Test Metrics: Test case pass/fail rates, execution progress, test coverage, defect detection effectiveness, and more

  • Defect Metrics: Defect density, leakage rate, mean time to detect/fix, severity/priority distribution

  • Test Automation KPIs: Automation coverage, stability, ROI, execution time, flakiness rate

  • Reporting & Dashboards: learn metrics tha will help you to build stakeholder-facing reports using tools like Jira, TestRail, Excel, and custom dashboards

  • QA Process Improvement: Use metrics to drive retrospectives, quality gates, and team performance evaluations

  • Agile QA Metrics: Story-level quality, velocity-to-bug ratio, sprint test readiness, continuous testing indicators

  • Risk-Based Testing: Prioritize efforts based on impact, past defect trends, and test effectiveness

You’ll also get templates, formulas, KPI scorecards, and visual dashboard examples that you can adapt directly into your projects.

Who This Course Is For

  • Manual Testers who want to better demonstrate their impact through test results

  • Automation Engineers who need to show ROI and stability of their frameworks

  • QA Leads & Managers looking to implement measurable quality processes and KPIs

  • Agile QA Practitioners who need to align quality metrics with fast delivery cycles

  • Business Analysts & Product Owners who want to understand what QA metrics actually say about product health

What You’ll Gain

By the end of this course, you will:

  • Be able to define, collect, and report on metrics that matter to your project

  • Know how to communicate test status and quality to developers, PMs, and execs

  • Be confident in using data to drive continuous QA process improvements

  • Have practical tools and ready-to-use templates that make metrics actionable

This isn’t a theoretical course. It’s a practical QA toolkit packed with examples, industry best practices, and data you can start applying immediately to improve your QA outcomes and career.

Enroll now and make your testing efforts visible, valuable, and impactful through the power of metrics.

Enroll now

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What's inside

Learning objectives

  • How to define meaningful qa metrics and kpis
  • Test case execution tracking and analysis
  • Measuring test coverage and test effectiveness
  • Calculating defect density and leakage rates
  • Understanding severity vs. priority in defects
  • How to assess test automation roi
  • Tracking and reducing test flakiness
  • Using metrics in retrospectives and process reviews
  • Identifying and addressing qa bottlenecks
  • Metrics for evaluating sprint test readiness
  • Prioritizing tests with risk-based approaches
  • Leveraging defect trends to optimize coverage
  • Calculating mean time to detect and fix defects
  • Evaluating automation coverage and execution time
  • Show more
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Syllabus

Introduction

From this lecture you will learn:
• How to communicate during this course

• Where to ask questions

• How to ask questions

• Communication channels

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In this lesson, I’ll show you how my students get exclusive, free, no sign-up access to a one-of-a-kind AI Bot I personally built to help you deeply learn the material, reinforce your knowledge, and gain a real advantage in interviews, real-world work and career growth.

  • Number of Open Defects

  • Defect Leakage to Production

  • Defect Leakage to Next Phase Performance

  • Defect Detection Efficiency

  • Defects per Severity

  • Defects per Priority

  • Defects per Environment

  • Defects per Root Сause

  • New Defects Created per Sprint/per specified period

  • Non-Resolved Blockers

  • Severity per Number of Bugs Balance

  • Defect Density

  • Weighted Number of Submitted Defects

  • Quality Debt Index %

  • Bug Fixing Projection

  • Number of Issues Found During the Test Phases vs. Number of Issues Found in Production During the First 2 Weeks

  • Defect Reopen

  • Defect Rejection Rate

  • Open Defects Change Rate

  • Defects Removal Efficiency

  • Defect Resolution Time

  • Defect Detection-to-Resolution Ratio

  • Defect Age

  • Test Execution Coverage

  • Cost of Poor Quality

  • Cost of Good Quality

  • Test Design Coverage

  • Regression Time

  • Verified Issues Rate

  • Pass Rate

  • Percentage of Product Issues

  • Percentage of Automation Issues

  • Percentage of System Issues

  • Execution Frequency

  • Execution Time

  • Average Test Success Ratio

  • Percentage of Results Analyzed

  • Automated Regression Testing Effectiveness

  • Percentage of Automated Tests

  • Percentage of Test Auto Savings

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Activities

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Career center

Learners who complete QA Metrics & KPIs: Testing, Defect Tracking & Automation will develop knowledge and skills that may be useful to these careers:

Reading list

We haven't picked any books for this reading list yet.
By Stephen Goldsmith, a former mayor of Indianapolis, and the Brookings Institution provides insights into using KPIs for effective governance and public service delivery.
By Beth Kanter and Allison Fine, experts in nonprofit management, offers guidance on developing and using KPIs specifically for nonprofits.
Written by John W. Foreman and Mark G. Runkel, this book provides a comprehensive guide to marketing-specific KPIs and their effective use.
By Thomas W. Johnson and Karen E. Sutton, experts in organizational management, offers a step-by-step approach to using KPIs to improve organizational performance.
By Jac Fitz-enz and Paul Matthyssens offers a practical guide to KPI selection, development, and implementation for various industries.
Comprehensive guide to understanding, developing, and implementing effective KPIs. It provides a clear methodology and practical tools, making it highly valuable for gaining a broad understanding as well as deepening knowledge. It's often considered a go-to reference for professionals and can serve as a strong foundational text.
Challenges the idea that intangible business aspects cannot be measured. It provides a practical framework and quantitative methods for measuring seemingly immeasurable things, which is crucial for developing meaningful KPIs in areas like employee satisfaction or innovation. It's highly relevant for deepening understanding and tackling contemporary measurement challenges.
While focusing on OKRs, this book is highly relevant to KPIs as OKRs are a popular goal-setting framework that utilizes key results, which are a form of KPI. It provides insights into modern performance management approaches and how they relate to traditional KPI usage. Useful for understanding contemporary trends and deepening knowledge.
This academic-oriented book provides a comprehensive overview of performance measurement theory and practice, with significant coverage of KPIs. It's valuable for a deep theoretical understanding and is often used in academic settings. It serves as a strong reference for researchers and advanced practitioners.
Explores the evolving landscape of performance management and the role of KPIs in the modern business environment. It touches on contemporary topics like big data and analytics in relation to performance measurement. Useful for understanding the current relevance and application of KPIs.
Highlights how organizations can gain a competitive advantage through the use of data and analytics. It provides a strong argument for the strategic importance of measurement and analysis, which directly relates to the effective use of KPIs. It's valuable for understanding the higher-level impact of data-driven performance.
This popular book focuses on the OKR framework and includes insights from various organizations that have successfully implemented it. It provides real-world examples of using key results (KPIs) to drive performance and achieve ambitious goals. Highly relevant for understanding practical application and contemporary trends.
This influential business book examines the factors that differentiate truly great companies from good ones. While not focused on KPIs, it implicitly highlights the importance of rigorous measurement and performance tracking in achieving sustained success. It provides valuable context on the strategic importance of performance.
A practical guide to implementing the Balanced Scorecard, offering a step-by-step approach. details how to select and utilize KPIs within the BSC framework, making it highly relevant for those looking to apply KPIs in a structured manner. It's a useful reference and guide for implementation.
Serves as a comprehensive dictionary of KPIs, defining and explaining a wide range of metrics across different industries and functions. It's an excellent reference tool for identifying relevant KPIs and understanding their calculation and interpretation. Useful for both broad understanding and practical application.
This textbook provides a thorough overview of performance management principles, including goal setting, performance appraisal, and feedback. While broader than just KPIs, it provides essential context on how KPIs are used within a larger performance management system in organizations. It's a common academic text.
By David Parmenter, a leading authority on KPIs, offers a practical approach to creating and using KPIs to drive organizational performance.

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