IT Fundamentals for Business Professionals: Enterprise Systems from edX

This course is one of the 5 courses of an introductory business information systems series, designed to introduce you to the amazing world of Information Technology.

The series of courses is designed so that a professional in a field outside the information technologies (financial, administrative or managerial) acquires the basic knowledge in Information Technology to be able to interact more profitably with the computer and telecommunications specialists of your company or other corporations with which you are related, being able to specify requirements, evaluate workloads and monitor results in a much more effective way.

The syllabus of the series is based on the CLEP Information Systems and Computer Applications exam.

In this course, you will learn the basic concepts of information systems and their application.

By completing the series of 5 courses, you will be prepared to interact effectively with specialists in the Information Technology sector (and pass the CLEP ISCA exam if you wish

What you'll learn

In this course you'll learn:

Fundamentals of office packages (word processor, spreadsheet, presentations and database manager)
The basic technical aspects of e-mail and conference systems.
Operating System fundamentals
Operation of web browsers and Internet technologies
Basic description of various business applications (Business Intelligence, ERP, CRM, GIS, SCM, DMS, EDI ....)

What's inside

Learning objectives

Fundamentals of office packages (word processor, spreadsheet, presentations and database manager)
The basic technical aspects of e-mail and conference systems.
Operating system fundamentals

Operation of web browsers and internet technologies
Basic description of various business applications (business intelligence, erp, crm, gis, scm, dms, edi ....)

Fundamentals of office packages (word processor, spreadsheet, presentations and database manager)
The basic technical aspects of e-mail and conference systems.
Operating system fundamentals
Operation of web browsers and internet technologies
Basic description of various business applications (business intelligence, erp, crm, gis, scm, dms, edi ....)

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Develops core business technologies skills for financial, administrative, and managerial workers

Provides a basic understanding of office productivity tools, web technologies, and operating systems

Taught by instructors with varied backgrounds in business and information technology

Career center

Learners who complete IT Fundamentals for Business Professionals: Enterprise Systems will develop knowledge and skills that may be useful to these careers:

Systems Analyst

Systems Analysts design, develop, and implement software systems to meet the needs of an organization. They work with business leaders to understand their needs and translate them into technical requirements, and they oversee the work of software developers. This course helps build a foundation for understanding the role of information systems in an organization and the various business applications that support different functions, such as ERP, CRM, and SCM.

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Information Systems Manager

Information Systems Managers plan and direct the implementation, maintenance, and upgrading of information systems in an organization. They work with business leaders to understand their needs and translate them into technical requirements, and they oversee the work of IT staff. This course helps build a foundation for understanding the role of information systems in an organization and the various business applications that support different functions, such as ERP, CRM, and SCM.

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IT Manager

IT Managers plan, direct, and coordinate the acquisition, development, deployment, and maintenance of information technology systems within an organization. They work with business leaders to understand their needs and translate them into technical requirements, and they oversee the work of IT staff. This course helps build a foundation for understanding the role of information systems in an organization and the various business applications that support different functions, such as ERP, CRM, and SCM.

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Business Analyst

Business Analysts identify areas of need in an organization's processes and software and work to improve them, measuring success and suggesting changes in response. As such, they need to have a good foundational understanding of information systems and their applications, and familiarity with business processes. This course helps build a foundation of these principles, covering basic concepts of information systems, database management, as well as various business applications such as ERP and CRM.

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IT Consultant

IT Consultants advise organizations on how to use information technology to improve their business processes. They work with clients to assess their needs, develop solutions, and implement and manage technology solutions. This course helps build a foundation for understanding the role of information systems in an organization and the various business applications that support different functions, such as ERP, CRM, and SCM.

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Database Administrator

Database Administrators design, implement, and maintain database systems to meet the needs of an organization. They work with business leaders to understand their needs and translate them into technical requirements, and they oversee the work of database developers. This course provides an overview of database management, which is a key component of many business applications, such as ERP, CRM, and SCM.

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Data Analyst

Data Analysts collect, analyze, and interpret data to help organizations make informed decisions. They work with business leaders to understand their needs and translate them into technical requirements, and they use data analysis tools to extract insights from data. This course provides an overview of data management and analysis, which is a key skill for Data Analysts.

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Computer Programmer

Computer Programmers write and test code to create software applications. They work with business leaders to understand their needs and translate them into technical requirements, and they write and test code to create software solutions. This course provides an overview of programming concepts, which are essential for Computer Programmers.

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Software Developer

Software Developers design, develop, and implement software applications. They work with business leaders to understand their needs and translate them into technical requirements, and they write and test code to create software solutions. This course helps build a foundation for understanding the role of information systems in an organization and the various business applications that support different functions, such as ERP, CRM, and SCM.

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Network Administrator

Network Administrators design, implement, and maintain computer networks. They work with business leaders to understand their needs and translate them into technical requirements, and they oversee the work of network engineers. This course provides an overview of networking concepts, which are essential for Network Administrators.

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Web Developer

Web Developers design, develop, and maintain websites and web applications. They work with business leaders to understand their needs and translate them into technical requirements, and they write and test code to create web solutions. This course covers the basics of web browsers and internet technologies, which are essential for Web Developers.

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Information Security Analyst

Information Security Analysts protect computer systems and networks from unauthorized access, use, disclosure, disruption, modification, or destruction. They work with business leaders to understand their security needs and translate them into technical requirements, and they implement and manage security measures to protect systems and data. This course provides an overview of information security, which is a key area of focus for Information Security Analysts.

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Project Manager

Project Managers plan, execute, and close projects, while ensuring they align with the organization's overall goals. They work with stakeholders and teams across the organization to keep projects on track, maintaining budgets and timelines and ensuring quality. A basic understanding of the role of information systems in an organization's processes can be helpful for Project Managers in coordinating projects and communicating with technical teams. This course provides an overview of business applications such as ERP, CRM, and SCM, which can be useful for Project Managers in understanding how these systems support various business functions.

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Technical Writer

Technical Writers create documentation for computer systems and software. They work with business leaders to understand their needs and translate them into technical requirements, and they write and edit documentation to help users understand how to use systems and software. This course provides an overview of technical writing, which is a key skill for Technical Writers.

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IT Specialist

IT Specialists provide technical support to users of computer systems and software. They work with users to troubleshoot problems and resolve issues, and they may also provide training on new systems and software. This course provides an overview of computer systems and software, which is essential for IT Specialists.

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