Understanding Jira for users, managers and admins from Udemy

What's inside

Learning objectives

Understand jira's core features and how it works.
Use jira more productively.

Benefit from jira as a team leader or manager.
Set jira up for your team or company as an administrator.

Understand jira's core features and how it works.
Use jira more productively.
Benefit from jira as a team leader or manager.
Set jira up for your team or company as an administrator.

Syllabus

Course Introduction

In this video we'll get a taste for what we'll be covering in this course.

In this video we'll learn what Jira is and how it's meant to be used.

In this video we'll learn how this course is organized so you'll get the most out of it.

Terms & Concepts

In this video we'll learn what will be covered in the terms & concepts section.

In this video we'll get a crash course on the basics of agile.

In this video we'll learn some of the key agile terms we'll see used inside of Jira.

In this video we'll learn about some of the key terms Jira uses and what they mean.

In this video we'll learn about the different versions of Jira available and which one we'll be using in this course.

Basics of Using Jira

In this video we'll learn what will be covered in the basics of using Jira section.

In this video we'll hop into Jira and get familiar with how the interface is organized.

In this video we'll learn the difference between the two different types of projects in Jira.

In this video we'll learn how to create a new team-managed project.

In this video we'll learn how to navigate around a team-managed project.

In this video we'll learn how to create new issues in a team-managed project.

In this video we'll learn about some of the customization options we have for team-managed projects.

In this video we'll learn more about the customization we can do with team-managed projects.

In this video we'll get familiar with how to navigate company-managed projects.

In this video we'll learn how to navigate a kanban agile board in a company-managed project.

In this video we'll learn how to navigate a scrum agile board in a company-managed project.

In this video we'll learn how to create new issues in a company-managed project.

In this video we'll get familiar with how issues are laid out in company-managed projects.

In this video we'll learn how to search for issues in Jira.

In this video we'll learn how to save searches for later use by using the filters feature.

In this video we'll get an overview of the Jira mobile app.

Jira for Managers & Team Leads

In this video we'll learn what will be covered in the Jira for managers section.

In this video we'll learn how to use the teams feature in Jira.

In this video we'll learn how to create and delete a scrum agile board in company-managed projects.

In this video we'll learn how to use filters to decide which issues are displayed on our scrum boards.

In this video we'll learn about some of the customization options we have for scrum boards in company-managed projects.

In this video we'll see what the day-to-day workflow can be with a sprint on a scrum board in Jira.

In this video we'll learn what insights are and how to find them.

In this video we'll learn how to create a new kanban board in Jira.

In this video we'll learn how to use filters to decide which issues are displayed on our kanban boards.

In this video we'll learn about some of the customization options we have for kanban boards in company-managed projects.

In this video we'll see what the day-to-day workflow can be on a kanban board in Jira.

In this video we'll learn about epics and how to use them in company-managed projects.

In this video we'll learn about Jira's roadmaps feature.

In this video we'll learn all about dashboards in Jira.

In this video we'll learn about the built-in reporting features in Jira.

In this video we'll learn how to work faster by creating multiple issues at once.

In this video we'll learn how to work more effectively by editing issues in bulk.

Jira for Administrators

In this video we'll learn what will be covered in the Jira for administrators section.

In this video we'll learn how Jira handles users.

In this video we'll learn how to create a company-managed project.

In this video we'll learn about the customization options we have for company-managed projects.

In this video we'll learn about Jira's global system administration area.

In this video we'll learn about a concept Jira uses calls schemes.

In this video we'll learn how to create our own custom issue type.

In this video we'll learn how to create and use our own custom fields.

In this video we'll learn about the concept of workflows in Jira.

In this video we'll learn how to use workflows that we just learned about in the last video.

In this video we'll learn how to be more productive by using automation in Jira.

In this video we'll wrap up this course and get some tips for where to continue learning.

In this module, I'll post any video responses to customer questions.

How to get issues to show up on scrum and kanban boards at the same time

How to move issues between projects

In this video we'll answer a question from Ken in the Q&A section of this course. Ken says he's not able to see the dropdown boxes in JIRA search, so we'll look at how to show those if they're not there.

In this video we'll answer a question from Steven in the Q&A section of this course. Steven is wondering what it means when you assign an issue to "Automatic".

In this video, we'll answer a question from Saurabh on how to update issues from a sprint and associate it with a version.

In this video we'll answer a question from Gerald in the course Q&A section, which you can see here: https://www.udemy.com/introduction-to-jira/learn/v4/questions/1983788

Also referenced is this documentation:

https://confluence.atlassian.com/jirakb/cannot-add-transitions-or-delete-steps-in-draft-workflows-203392961.html

Customizing the issues in a new Agile board

Troubleshooting a mismatch in projects

How to delete a board

Understanding boards and filters

Creating a screen from scratch

Color cards based on status

As of this recording, Jira has a beta feature for dark mode. If you're a fan of dark mode in your software, here's how you can enable it.

If you've marked an epic as "done" in the epic panel of the board backlog, this video covers how to get it to show back up in the epic panel again.

These quick tips with Jira's breadcrumb were a surprise to my consulting client, so I wanted to share them with you to help speed up your workflow too!

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Develops professional skills in Jira for various user types, empowering effective collaboration on projects

Builds a strong foundation for end users, team leaders, managers, and administrators in understanding Jira

Taught by Dan LeFebvre, an experienced instructor in agile methodologies and Jira

Relevant to industries and roles where Jira is widely used for project management and tracking

Requires familiarity with agile methodologies, which may be a caveat for absolute beginners

Focuses on Jira specifically, so learners seeking a broader understanding of project management tools may need to supplement with other courses

Reviews summary

Great introduction to jira basics

According to students, this course is a great introduction to Jira for users at varying experience levels. Students largely enjoyed the course, however, one mentioned that it may take time to absorb all of the information provided.

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Understanding Jira for users, managers and admins with these activities:

Review Agile terminology

Show steps

Review essential Agile and Jira terms to build a foundational understanding.

Browse courses on Agile

Show steps

Read the course description and glossary.
Explore Atlassian's Jira documentation for key terms.

Complete Jira tutorial on Atlassian University

Show steps

Follow guided instruction from Atlassian to understand Jira fundamentals.

Show steps

Register for a free account on Atlassian University.
Enroll in the 'Jira Software Fundamentals' course.
Complete all modules and quizzes in the course.

Implement Jira in a real-world project

Show steps

Put your Jira knowledge into practice by implementing it in a meaningful project.

Browse courses on Agile Software Development

Show steps

Identify a project within your team or organization.
Plan the project scope, timelines, and resources.
Configure Jira and implement Agile methodologies.
Monitor project progress and make necessary adjustments.

Show all three activities

Career center

Learners who complete Understanding Jira for users, managers and admins will develop knowledge and skills that may be useful to these careers:

Agile Coach

The Understanding Jira for users, managers, and admins course is highly recommended for aspiring Agile Coaches. The course provides a comprehensive overview of Jira's agile features, including how to create and manage sprints, track progress, and facilitate retrospectives. This knowledge will help Agile Coaches effectively support their teams and ensure that they are successful in adopting agile practices.

See salaries and explore the career path for Agile Coach

Scrum Master

Those who want to become Scrum Masters will benefit from the Understanding Jira for users, managers, and admins course. The course provides a comprehensive overview of Jira's core features, including the ability to create and manage agile boards. It also covers how to use Jira to track progress and identify bottlenecks. This knowledge will help Scrum Masters effectively support their teams and ensure that projects are completed on time and within budget.

See salaries and explore the career path for Scrum Master

Software Engineer

Software Engineers will benefit from the Understanding Jira for users, managers, and admins course. The course provides a comprehensive overview of Jira's core features, including how to create and manage issues, track progress, and collaborate with other team members. This knowledge will help Software Engineers be more productive and effective in their roles. Remember, the course also discusses how to be more productive as a team leader or manager.

See salaries and explore the career path for Software Engineer

Software Developer

Those who want to become Software Developers may benefit from the Understanding Jira for users, managers, and admins course. The course provides a comprehensive overview of Jira's core features, including how to create and manage issues, track progress, and collaborate with other team members. This knowledge will help Software Developers be more productive and effective in their roles.

See salaries and explore the career path for Software Developer

Team Lead

Team Leads will also benefit from the Understanding Jira for users, managers, and admins course. The course provides a comprehensive overview of Jira's core features, including how to create and manage teams, assign tasks, and track progress. This knowledge will help Team Leads be more effective in their roles and ensure that their teams are successful.

See salaries and explore the career path for Team Lead

Business Systems Analyst

Business Systems Analysts will also benefit from the Understanding Jira for users, managers, and admins course. The course provides a comprehensive overview of Jira's core features, including how to gather and document requirements, track progress, and manage stakeholder expectations. This knowledge will help Business Systems Analysts be more effective in their roles and ensure that their projects are successful.

See salaries and explore the career path for Business Systems Analyst

Quality Assurance Analyst

Quality Assurance Analysts may benefit from the Understanding Jira for users, managers, and admins course. The course provides a comprehensive overview of Jira's core features, including how to create and manage test cases, track bugs, and collaborate with other team members. This knowledge will help Quality Assurance Analysts be more productive and effective in their roles.

See salaries and explore the career path for Quality Assurance Analyst

Systems Analyst

Those who want to become Systems Analysts may also benefit from the Understanding Jira for users, managers, and admins course. The course provides a comprehensive overview of Jira's core features and functionality, including how to gather and document requirements, track progress, and manage stakeholder expectations. This knowledge will help Systems Analysts be more effective in their roles and ensure that their projects are successful.

See salaries and explore the career path for Systems Analyst

IT Manager

The Understanding Jira for users, managers, and admins course can be useful for IT Managers who oversee teams that use Jira. The course provides a comprehensive overview of Jira's core features and functionality, including how to set up and configure Jira, manage users and permissions, and track progress and performance. This knowledge will help IT Managers make informed decisions about how to use Jira to support their teams and achieve their business goals.

See salaries and explore the career path for IT Manager

Project Coordinator

The Understanding Jira for users, managers, and admins course can be useful for those who want to become Project Coordinators. The course provides a comprehensive overview of Jira's core features and functionality, including how to create and manage projects, track progress, and communicate with stakeholders. This knowledge will help Project Coordinators be more effective in their roles and ensure that their projects are successful.

See salaries and explore the career path for Project Coordinator

Technical Writer

For those who want to become Technical Writers, the Understanding Jira for users, managers, and admins course may be useful. The course provides a comprehensive overview of Jira's core features and functionality, including how to create and manage documentation, track progress, and collaborate with other team members. This knowledge will help Technical Writers be more productive and effective in their roles.

See salaries and explore the career path for Technical Writer

Data Analyst

The Understanding Jira for users, managers, and admins course may be helpful for aspiring Data Analysts. The course provides a comprehensive overview of Jira's core features and functionality, including how to create and manage projects, track progress, and communicate with stakeholders. This knowledge will help Data Analysts be more effective in their roles and ensure that their projects are successful.

See salaries and explore the career path for Data Analyst

Project Manager

Project Managers would benefit from the Understanding Jira for users, managers, and admins course. Project Managers can increase productivity by learning Jira. This will make them appear as valuable assets to their team. This course can help build a foundation for success in project management. Remember, the course also discusses how to be more productive as a team leader or manager.

See salaries and explore the career path for Project Manager

Product Manager

Product Managers may also benefit from the Understanding Jira for users, managers, and admins course. Product Managers who use Jira can work more effectively. A better understanding of Jira's agile framework can increase productivity and keep projects on track. Remember, the course also includes information on setting Jira up for your team or company as an administrator.

See salaries and explore the career path for Product Manager

Business Analyst

The Understanding Jira for users, managers, and admins course may be helpful for Business Analysts. Business Analysts can use Jira to gather and document requirements, track progress, and manage stakeholder expectations. This course can help build a foundation for success in business analysis. Understanding Jira's agile framework will increase productivity and keep projects on track.

See salaries and explore the career path for Business Analyst