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CCT Data Center

Service-related Knowledge

Anthony Sequeira

In this course, you'll learn the fundamental skills required to excel in Data Center support roles. This course explores the skills required to support the initial setup, installation, operation, and troubleshooting of Cisco Data Center devices.

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In this course, you'll learn the fundamental skills required to excel in Data Center support roles. This course explores the skills required to support the initial setup, installation, operation, and troubleshooting of Cisco Data Center devices.

Today, it can be difficult to understand the complexity of the Data Center environment and the complex equipment that makes it up. In this course, CCT Data Center: Service-related Knowledge, you’ll learn to perform many of the tasks required by a new support engineer. First, you’ll explore the typical initial setup tasks required. Next, you’ll discover how to properly install and verify Cisco devices. Finally, you’ll learn how to perform basic operational tasks and troubleshooting. When you’re finished with this course, you’ll have the skills and knowledge of Cisco Data Center equipment needed to perform the various tasks of new Data Center technician.

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What's inside

Syllabus

Course Overview
Initial Setup and Installation of Devices
Upgrading Cisco Devices
Troubleshooting Cisco Devices
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Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Designed for those taking or preparing to take the Cisco Certified Technician (CCT) Data Center exam
May be particularly relevant for those who need an introduction to Data Center technologies from Cisco

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in CCT Data Center: Service-related Knowledge with these activities:
Refreshing Basics
Help refresh the basics and prerequisite knowledge needed to succeed in this course
Browse courses on Networking Basics
Show steps
  • Review notes and assignments from prior courses related to networking
  • Complete practice questions and exercises on basic networking concepts
Industry Networking Event
Connect with professionals in the Data Center industry and expand knowledge through discussions
Browse courses on Data Center
Show steps
  • Attend industry networking events or conferences related to Data Center technologies
  • Engage in discussions and exchange knowledge with other professionals
Cisco Data Center Workshop
Provide hands-on practice and exposure to Cisco Data Center devices and concepts
Browse courses on Cisco Devices
Show steps
  • Attend a Cisco Data Center workshop or training session
Four other activities
Expand to see all activities and additional details
Show all seven activities
Data Center Support Knowledge Summary
Reinforce understanding of key concepts and best practices in Data Center support
Browse courses on Cisco Devices
Show steps
  • Create a summary document or presentation that outlines the key concepts and best practices in Data Center support
  • Share the summary with peers or industry experts for feedback
Cisco Device Troubleshooting Practice
Sharpen troubleshooting skills and practice resolving common Cisco device issues
Browse courses on Networking
Show steps
  • Complete online practice drills and simulations for troubleshooting Cisco devices
  • Practice troubleshooting Cisco devices in a lab environment or on virtual platforms
Cisco Data Center Device Configuration Tutorials
Gain practical experience in configuring Cisco Data Center devices
Browse courses on Networking
Show steps
  • Follow online tutorials and documentation for configuring Cisco Data Center devices
  • Practice configuring Cisco Data Center devices in a lab environment or on virtual platforms
Peer Mentoring in Cisco Data Center Support
Consolidate understanding by helping others and contributing to the community
Show steps
  • Mentor a less experienced peer or colleague in Cisco Data Center support
  • Share your knowledge, provide guidance, and answer questions

Career center

Learners who complete CCT Data Center: Service-related Knowledge will develop knowledge and skills that may be useful to these careers:
Data Center Technician
Data Center Technicians perform a variety of tasks, including initial setup, installation, operation, and troubleshooting of Cisco Data Center devices. They ensure that these devices are functioning properly to support the needs of the organization. This course will provide you with the fundamental skills required to excel in this role, giving you a strong foundation in the skills you need to succeed.
Data Center Operations Analyst
Data Center Operations Analysts are responsible for monitoring and maintaining the data center environment. They work to ensure that all systems are functioning properly, identifying and resolving any issues that may arise. This course will provide you with a strong foundation in the skills you need to succeed in this role, including an understanding of Cisco Data Center devices and how to troubleshoot them.
Data Center Engineer
Data Center Engineers are responsible for designing, implementing, and maintaining data center infrastructure. They work to ensure that the data center is operating efficiently and meeting the needs of the organization. This course will provide you with the fundamental skills you need to excel in this role, giving you a strong foundation in the skills you need to succeed.
Network Administrator
Network Administrators are responsible for managing and maintaining computer networks. They work to ensure that the network is functioning properly, identifying and resolving any issues that may arise. This course will provide you with a strong foundation in the skills you need to succeed in this role, including an understanding of Cisco Data Center devices and how to troubleshoot them.
IT Support Specialist
IT Support Specialists provide technical support to users of computer systems and networks. They work to resolve issues and ensure that the systems are functioning properly. This course will provide you with a strong foundation in the skills you need to succeed in this role, including an understanding of Cisco Data Center devices and how to troubleshoot them.
Systems Administrator
Systems Administrators are responsible for managing and maintaining computer systems. They work to ensure that the systems are functioning properly, identifying and resolving any issues that may arise. This course will provide you with a strong foundation in the skills you need to succeed in this role, including an understanding of Cisco Data Center devices and how to troubleshoot them.
Network Engineer
Network Engineers are responsible for designing, implementing, and maintaining computer networks. They work to ensure that the network is functioning properly, identifying and resolving any issues that may arise. This course will provide you with a strong foundation in the skills you need to succeed in this role, including an understanding of Cisco Data Center devices and how to troubleshoot them.
IT Manager
IT Managers are responsible for planning, implementing, and managing information technology systems. They work to ensure that the systems are meeting the needs of the organization. This course will provide you with a strong foundation in the skills you need to succeed in this role, including an understanding of Cisco Data Center devices and how to troubleshoot them.
Cloud Architect
Cloud Architects are responsible for designing and implementing cloud computing solutions. They work to ensure that the solutions are meeting the needs of the organization. This course will provide you with a strong foundation in the skills you need to succeed in this role, including an understanding of Cisco Data Center devices and how to troubleshoot them.
Data Scientist
Data Scientists use data to solve business problems and make decisions. They work to extract insights from data and develop models to predict future outcomes. This course will provide you with a strong foundation in the skills you need to succeed in this role, including an understanding of Cisco Data Center devices and how to troubleshoot them.
Software Engineer
Software Engineers design, develop, and test software applications. They work to ensure that the applications are meeting the needs of the users. This course may be useful for you if you are interested in developing software that will be used in a data center environment.
Web Developer
Web Developers design and develop websites. They work to ensure that the websites are functioning properly and meeting the needs of the users. This course may be useful for you if you are interested in developing websites that will be used in a data center environment.
Database Administrator
Database Administrators are responsible for managing and maintaining databases. They work to ensure that the databases are functioning properly and meeting the needs of the users. This course may be useful for you if you are interested in managing databases that will be used in a data center environment.
Information Security Analyst
Information Security Analysts are responsible for protecting the organization's information assets. They work to identify and mitigate security risks. This course may be useful for you if you are interested in protecting data centers from security threats.
Technical Writer
Technical Writers create documentation for technical products and services. They work to ensure that the documentation is clear and easy to understand. This course may be useful for you if you are interested in creating documentation for data center products and services.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in CCT Data Center: Service-related Knowledge.
Comprehensive guide to data center design, operation, and management. It covers a wide range of topics, including power, cooling, security, and networking. It valuable resource for anyone who wants to learn more about data center infrastructure.
Comprehensive guide to data center networking. It covers a wide range of topics, including network design, implementation, and troubleshooting. It valuable resource for anyone who wants to learn more about data center networking.
Comprehensive guide to storage networks. It covers a wide range of topics, including storage technologies, network design, and troubleshooting. It valuable resource for anyone who wants to learn more about storage networks.
Comprehensive guide to virtualization. It covers a wide range of topics, including virtualization technologies, benefits, and challenges. It valuable resource for anyone who wants to learn more about virtualization.
Comprehensive guide to cloud computing. It covers a wide range of topics, including cloud technologies, benefits, and challenges. It valuable resource for anyone who wants to learn more about cloud computing.
Comprehensive guide to data center security. It covers a wide range of topics, including security threats, vulnerabilities, and countermeasures. It valuable resource for anyone who wants to learn more about data center security.
Comprehensive guide to data center as a service (DCaaS). It covers a wide range of topics, including DCaaS technologies, benefits, and challenges. It valuable resource for anyone who wants to learn more about DCaaS.
Comprehensive guide to data center infrastructure management (DCIM). It covers a wide range of topics, including DCIM technologies, benefits, and challenges. It valuable resource for anyone who wants to learn more about DCIM.
Comprehensive guide to data center cooling. It covers a wide range of topics, including cooling technologies, best practices, and case studies. It valuable resource for anyone who wants to learn more about data center cooling.
Comprehensive guide to data center power. It covers a wide range of topics, including power distribution, backup power, and energy efficiency. It valuable resource for anyone who wants to learn more about data center power.

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