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Paul Den Arend

Hi, my name is Paul and I’ve been a traveling tour guide for years. I can tell you already, it is the best job in the world. I get to meet so many enthusiastic people, travel to exotic destinations and enjoy my life to the fullest.

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Hi, my name is Paul and I’ve been a traveling tour guide for years. I can tell you already, it is the best job in the world. I get to meet so many enthusiastic people, travel to exotic destinations and enjoy my life to the fullest.

I am very excited to teach you everything that I have learned over the last 10 years as a tour guide. I really believe that after this course, you will have a wide ranging knowledge about your possibilities in the tourism industry. I want to make sure that after this course, you have a concrete action plan to put into motion. Whether you want to start your own business or find a job in the field, you will know exactly what to do to increase your chances of success.

This course gives you all the building blocks to become a great tour guide.

You will learn:

  • All about the tourism industry. Tourism is a growing business with lots of opportunities.

  • Current trends in tourism

  • How to talk to people.

  • How to create captivating stories that people will love

  • How to get your clients to like you

  • All the different kinds of jobs available in tourism

  • Tricks to get amazing reviews

Also, you will need to work on your charisma and public speaking. Don’t worry, it’s really not as hard as you think. So in my course I’ll also dive into.

  • Improving your charisma

  • Vocal exercises to be heard well

  • What to talk about on tours

  • Where to find fun information quickly

  • How to quickly prepare guided tours

And finding a job in tourism can be a bit tricky if you are not prepared well, so my course includes

  • How to find a job

  • Prepare for job interviews

  • Create tourism experience if you have none

  • Example Cover letters

Any tour guide, local guide or tourism professional needs to know how to deal with emergencies. I will teach you..

  • How to deal with problems on the road

  • How to deal with injuries and complaints

  • Dealing with difficult people

  • How to work in different cultural environments

  • How to deal with different languages

One of my career highlights was starting my own business, so I could really create the tours that I wanted. I’ll tell you all about..

  • The pros and cons of starting your own business

  • How to start a successful tourism business

  • How to become a successful local guide

Enroll now

What's inside

Learning objectives

  • How to become a tour guide
  • How to become a tour manager
  • All about the tourism industry
  • How to become a local guide

Syllabus

This section introduces the course material and me, the teacher.
Introduction
Who Am I?
What are you going to learn?
Read more

This is the course book. You can use it if you want to read the material, instead of watching it, or to look stuff up after you finished the course

What have you learned so far?

In this section I'll talk about the tourism industry and what kinds of jobs you can expect to find.

This lesson is about the Tourism industry. In the resources you'll find a full transcript of the course in MS word format.

COVID-19 and the end of Tourism?
Different kinds of jobs
Definitions
Different Tours
Pay

What have you learned in section 2

In this section you will learn to engage with customers well. It's an essential part of any job in tourism.
Who are your customers?
Creating great experiences
How I got hundreds of 5-star reviews on TripAdvisor
Tips and tricks
How to get people to like you

What have you learned in section 3?

Here you will learn how to improve your public speaking skills. It is much easier than you might think.
Easier than you think
Charisma
Practical exercises
Voice exercises

What have you learned in section 4?

After this section you will be able to fill your guided tours with fun anecdotes and never be lost for words.
What to talk about
How to prepare quickly for new destinations
Use your own interests
Where to find fun information

What have you learned in section 5?

In this section you will learn how to find a job easily in the tourism sector and I'll show you some sample cover letters.
Different kinds of organizations
Different kinds of tourists
What do you want?
How to improve your chances of finding a job
How to create experience
Example cover letters
A cover letter
Job interviews

What have you learned in section 6

After this section you will know what to do when a problem arises during one of your tours. Many things can happen and it's good to be prepared.
Hospitals and injury
Change of plans
How to handle customer complaints
Bad news
Difficult people
Finding your way

What have you learned in section 7?

In this section you will learn how to deal with different destinations and cultures from other countries.
Dealing with languages
Dealing with tourism professionals from different cultures
Different cultures
Tips and money
Commissions

What have you learned in section 8?

After this section, you will know the pros and cons of starting your own tourism business and you will know the best way to start one.
Pros and cons
Roadmap to success
How I did it (a case study)
How my boss did it (a case study)
This section teaches you about the job of a local tour guide. This can be a great job if you prefer working close to home.
What is the job?
Check your local laws
Learn your history
Learn by doing
Make connections
In this section we will go through your first trip and how to handle the day to day of an organized tour.
Checklist, what to take
Meeting the group
Introducing yourself
First info

Learn about tour busses and drivers

Checking into a hotel
Dinner
Normal days
Last day
This section teaches you the basics of art history. If you know a bit about the major art movements of the last 3000 years, you will have an easier time explaining buildings and artworks.
Why?
Classical culture
Middle Ages
Symbols
Renaissance
Baroque
Neoclassicism
Romanticism
From Impressionism to now
After this section, you will have an idea on how to build your own online presence. Building a website is not that hard!
Easy ways to start a website
Search engine optimization
Booking systems
Advertising
Review sites

Save this course

Save How to become a Tour Guide to your list so you can find it easily later:
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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in How to become a Tour Guide with these activities:
Review Basic Geography
Strengthen your understanding of world geography to provide more informed and engaging tours.
Show steps
  • Review maps and atlases.
  • Study major geographical features.
  • Take online geography quizzes.
Read 'The Art of Public Speaking' by Dale Carnegie
Improve your public speaking skills by studying this classic guide.
Show steps
  • Read the book and highlight key concepts.
  • Practice the techniques described in the book.
  • Record yourself speaking and analyze your performance.
Develop a Short Tour Script
Practice creating engaging narratives by writing a script for a short tour of a local landmark.
Show steps
  • Choose a local landmark or attraction.
  • Research the history and interesting facts.
  • Write a 5-10 minute tour script.
  • Practice delivering the script.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice Storytelling Techniques
Refine your storytelling abilities to captivate tour participants.
Show steps
  • Select a historical event or local legend.
  • Craft a compelling narrative with a clear beginning, middle, and end.
  • Practice telling the story aloud, focusing on pacing and tone.
Read 'Lonely Planet's Guide to Travel Photography'
Learn how to take better photos to enhance your tours and marketing materials.
Show steps
  • Study the principles of composition and lighting.
  • Practice taking photos in different environments.
  • Edit your photos to enhance their quality.
Create a Virtual Tour
Develop a virtual tour to showcase your knowledge and skills to potential clients.
Show steps
  • Choose a location and gather relevant information.
  • Record video footage or take panoramic photos.
  • Edit the footage and add narration.
  • Publish the virtual tour online.
Volunteer at a Local Museum or Historical Site
Gain practical experience and network with other professionals by volunteering at a local museum or historical site.
Show steps
  • Contact local museums or historical sites.
  • Inquire about volunteer opportunities.
  • Fulfill your volunteer duties and learn from the experience.

Career center

Learners who complete How to become a Tour Guide will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in How to become a Tour Guide.
This classic book provides invaluable advice on overcoming fear and developing confidence in public speaking. It aligns perfectly with the course's focus on improving charisma and vocal delivery. While not specific to tour guiding, the principles are universally applicable and will help aspiring guides engage their audiences effectively. It foundational text for anyone looking to improve their communication skills.
Provides a comprehensive guide to travel photography. It covers topics such as composition, lighting, and equipment. It is particularly useful for tour guides who want to capture and share their experiences with others. This book adds breadth to the course by covering a topic not directly covered in the syllabus.

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