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Hector Sandoval
Industrial Relations have evolved into a blend of legal frameworks, principles, and behaviors aimed at fostering a positive workplace climate. This course equips leaders and managers with the skills and knowledge necessary to create and support a workplace culture that emphasizes employee rights, effective communication, collaboration, and conflict resolution. Participants will learn about the role of Industrial Relations, workplace laws, and strategies to enhance workplace climate, employee engagement, and satisfaction.
Read more
Industrial Relations have evolved into a blend of legal frameworks, principles, and behaviors aimed at fostering a positive workplace climate. This course equips leaders and managers with the skills and knowledge necessary to create and support a workplace culture that emphasizes employee rights, effective communication, collaboration, and conflict resolution. Participants will learn about the role of Industrial Relations, workplace laws, and strategies to enhance workplace climate, employee engagement, and satisfaction.
Read more
Industrial Relations have evolved into a blend of legal frameworks, principles, and behaviors aimed at fostering a positive workplace climate. This course equips leaders and managers with the skills and knowledge necessary to create and support a workplace culture that emphasizes employee rights, effective communication, collaboration, and conflict resolution. Participants will learn about the role of Industrial Relations, workplace laws, and strategies to enhance workplace climate, employee engagement, and satisfaction.
This course is designed for team leaders, supervisors, managers, HR professionals, labor relations specialists, and learning and development practitioners. It caters to both beginners and intermediates in the field, providing foundational knowledge and practical skills for improving workplace relationships.
To ensure success in this course, participants should have front-line supervisory and managerial skills, including effective communication, feedback delivery, employee performance management, and conflict resolution.
Register for this course and see more details by visiting:
OpenCourser.com/course/bwwcmr/industrial
What's inside
Syllabus
Industrial Relations: Fostering Workplace Climate
Industrial Relations have evolved from a set of legal frameworks, principles and actions to ensure compliance, to a more nuanced combination of skills, competencies and behaviors. Leaders and Managers face a variety of challenges and opportunities to create, and support, a workplace climate that emphasizes the recognition of basic rights and conditions, as well as the practice of effective communication, collaboration and conflict resolution. The course provides key concepts defining the role of Industrial Relations, basic laws applied to the workplace, as well as different actions, techniques and strategies aimed at improving workplace climate, employee collaboration, engagement and satisfaction.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Teaches key industrial relations concepts and strategies for enhancing workplace culture
Well-suited for team leaders, managers, HR professionals, labor relations specialists, and learning and development practitioners
Provides foundational knowledge and practical skills for improving workplace relationships
Covers relevant topics such as legal frameworks, workplace laws, and conflict resolution strategies
Requires participants to have front-line supervisory and managerial skills, which may be a barrier for some
Taught by experienced instructor Hector Sandoval, who is recognized for his work in industrial relations
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Save Industrial Relations: Fostering Workplace Climate to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Industrial Relations: Fostering Workplace Climate with these
activities:
Industrial Relations Key Terms Workout
Show steps
Practice clarifying key concepts in Industrial Relations to improve understanding
Show steps
-
Make a glossary of terms
-
Match terms to definitions
-
Write sentences using the terms
Workplace Law Quiz
Show steps
Test understanding of essential workplace laws
Show steps
-
Take online quizzes
-
Review incorrect answers
Read 'Industrial Relations Handbook' by David Lewin
Show steps
Strengthen understanding of Industrial Relations principles
View
An Introduction to Systems Psychodynamics
on Amazon
Show steps
-
Read the introductory chapters
-
Summarize the key points
Five other activities
Expand to see all activities and additional details
Show all eight activities
Form a Peer Study Group
Show steps
Collaborate with peers to share knowledge, clarify concepts, and enhance understanding
Show steps
-
Find peers to join
-
Establish study schedule
-
Discuss and work through concepts
Follow tutorials on Conflict Resolution Strategies
Show steps
Explore different conflict resolution strategies and enhance skills
Browse courses on
Conflict Resolution
Show steps
-
Find online tutorials
-
Practice the techniques
Attend a Workshop on Employee Engagement
Show steps
Learn best practices and strategies to increase employee engagement in the workplace
Browse courses on
Employee Engagement
Show steps
-
Find a relevant workshop
-
Attend the workshop
-
Implement learned strategies
Workplace Climate Improvement Plan
Show steps
Create a plan to improve the workplace climate, applying concepts from the course
Show steps
-
Research best practices
-
Identify workplace climate issues
-
Develop action steps
Contribute to the OpenHR Toolkit
Show steps
Gain practical experience in Industrial Relations by contributing to an open-source HR project
Show steps
-
Identify areas to contribute
-
Fix bugs or add features
-
Submit your changes
Industrial Relations Key Terms Workout
Show steps
Practice clarifying key concepts in Industrial Relations to improve understanding
Show steps
Show steps
Show steps
- Make a glossary of terms
- Match terms to definitions
- Write sentences using the terms
Workplace Law Quiz
Show steps
Test understanding of essential workplace laws
Show steps
Show steps
Show steps
- Take online quizzes
- Review incorrect answers
Read 'Industrial Relations Handbook' by David Lewin
Show steps
Strengthen understanding of Industrial Relations principles
View
An Introduction to Systems Psychodynamics
on Amazon
Show steps
Show steps
Show steps
- Read the introductory chapters
- Summarize the key points
Five other activities
Expand to see all activities and additional details
Show all eight activities
Form a Peer Study Group
Show steps
Collaborate with peers to share knowledge, clarify concepts, and enhance understanding
Show steps
Show steps
Show steps
- Find peers to join
- Establish study schedule
- Discuss and work through concepts
Follow tutorials on Conflict Resolution Strategies
Show steps
Explore different conflict resolution strategies and enhance skills
Browse courses on
Conflict Resolution
Show steps
Show steps
Show steps
- Find online tutorials
- Practice the techniques
Attend a Workshop on Employee Engagement
Show steps
Learn best practices and strategies to increase employee engagement in the workplace
Browse courses on
Employee Engagement
Show steps
Show steps
Show steps
- Find a relevant workshop
- Attend the workshop
- Implement learned strategies
Workplace Climate Improvement Plan
Show steps
Create a plan to improve the workplace climate, applying concepts from the course
Show steps
Show steps
Show steps
- Research best practices
- Identify workplace climate issues
- Develop action steps
Contribute to the OpenHR Toolkit
Show steps
Gain practical experience in Industrial Relations by contributing to an open-source HR project
Show steps
Show steps
Show steps
- Identify areas to contribute
- Fix bugs or add features
- Submit your changes
Career center
Learners who complete Industrial Relations: Fostering Workplace Climate will develop knowledge and skills
that may be useful to these careers:
Union Representative
Union Representative
Union Representatives represent the interests of union members in the workplace. They may negotiate collective bargaining agreements, represent members in grievance proceedings, and help to enforce union contracts. A course on Industrial Relations: Fostering Workplace Climate can be very useful for this role by providing insights into the legal frameworks, principles, and behaviors that govern labor relations.
Employment Lawyer
Employment Lawyer
Employment Lawyers represent clients in employment-related matters. They may work on issues such as discrimination, wrongful termination, and wage and hour violations. A course on Industrial Relations: Fostering Workplace Climate can be very useful for this role by providing insights into the legal frameworks, principles, and behaviors that govern employment law.
Labor Relations Specialist
Labor Relations Specialist
Labor Relations Specialists are responsible for managing relationships between unions and employers. They negotiate collective bargaining agreements, resolve grievances, and help to prevent strikes. A course on Industrial Relations: Fostering Workplace Climate can be very useful for this role by providing a deep understanding of the legal frameworks, principles, and behaviors that govern labor relations.
Compensation and Benefits Manager
Compensation and Benefits Manager
Compensation and Benefits Managers are responsible for designing and implementing compensation and benefits programs for employees. They may work on issues such as salary, bonuses, and employee benefits. A course on Industrial Relations: Fostering Workplace Climate can be helpful for this role by providing insights into the legal frameworks, principles, and behaviors that can help to create a fair and equitable workplace.
Employee Relations Manager
Employee Relations Manager
Employee Relations Managers are responsible for managing relationships between employees and management. They may work on issues such as employee grievances, discipline, and performance management. A course on Industrial Relations: Fostering Workplace Climate can be helpful for this role by providing insights into the legal frameworks, principles, and behaviors that can help create a positive workplace climate.
Mediator
Mediator
Mediators help to resolve disputes between parties. They may work with individuals, groups, or organizations. A course on Industrial Relations: Fostering Workplace Climate can be useful for this role by providing insights into the legal frameworks, principles, and behaviors that can help to resolve disputes peacefully.
Arbitrator
Arbitrator
Arbitrators are responsible for resolving disputes between parties. They typically hear evidence from both sides and make a binding decision. A course on Industrial Relations: Fostering Workplace Climate can be helpful for this role by providing insights into the legal frameworks, principles, and behaviors that govern arbitration.
Conflict Resolution Specialist
Conflict Resolution Specialist
Conflict Resolution Specialists help to resolve disputes between individuals and groups. They may work in a variety of settings, including workplaces, schools, and communities. A course on Industrial Relations: Fostering Workplace Climate can be helpful for this role by providing insights into the legal frameworks, principles, and behaviors that can help to resolve disputes peacefully.
Employee Advocate
Employee Advocate
Employee Advocates represent the interests of employees in the workplace. They may help employees with issues such as grievances, discipline, and discrimination. A course on Industrial Relations: Fostering Workplace Climate can be helpful for this role by providing insights into the legal frameworks, principles, and behaviors that can help to protect employee rights.
Organizational Development Manager
Organizational Development Manager
Organizational Development Managers are responsible for developing and implementing organizational change programs. They may work on issues such as strategic planning, process improvement, and culture change. A course on Industrial Relations: Fostering Workplace Climate can be useful for this role by providing insights into the legal frameworks, principles, and behaviors that can help to create a positive and supportive work environment.
Training and Development Manager
Training and Development Manager
Training and Development Managers are responsible for developing and implementing training programs for employees. They may work on issues such as employee onboarding, leadership development, and technical training. A course on Industrial Relations: Fostering Workplace Climate can be useful for this role by providing insights into the legal frameworks, principles, and behaviors that can help to create a positive and productive learning environment.
Workplace Investigator
Workplace Investigator
Workplace Investigators conduct investigations into alleged workplace misconduct. They may investigate issues such as discrimination, harassment, and retaliation. A course on Industrial Relations: Fostering Workplace Climate can be helpful for this role by providing insights into the legal frameworks, principles, and behaviors that can help to ensure that investigations are conducted fairly and impartially.
Human Resources Manager
Human Resources Manager
Human Resources Managers oversee all aspects of human resources for their organization. This includes recruiting, hiring, training, performance management, and employee relations. A course on Industrial Relations: Fostering Workplace Climate can be helpful for this role by providing insights into the legal frameworks, principles, and behaviors that can help create a positive workplace climate. This can help Human Resources Managers create and implement policies and procedures that promote employee engagement and satisfaction.
Union Organizer
Union Organizer
Union Organizers work to organize workers into unions and represent them in collective bargaining negotiations. A course on Industrial Relations: Fostering Workplace Climate may be useful for this role by providing insights into the legal frameworks, principles, and behaviors that govern labor relations. This can help Union Organizers develop strategies for organizing workers and negotiating contracts.
Diversity and Inclusion Manager
Diversity and Inclusion Manager
Diversity and Inclusion Managers are responsible for creating and implementing programs that promote diversity and inclusion in the workplace. They may work on issues such as recruiting and hiring, employee development, and training. A course on Industrial Relations: Fostering Workplace Climate may be useful for this role by providing insights into the legal frameworks, principles, and behaviors that can help to create a diverse and inclusive workplace.
For more career information including salaries, visit:
OpenCourser.com/course/bwwcmr/industrial
Reading list
We've selected nine books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Industrial Relations: Fostering Workplace Climate.
Provides a comprehensive overview of negotiation. It covers topics such as the different types of negotiation, the negotiation process, and the role of the negotiator. This book valuable resource for students and practitioners in the field.
Provides a comprehensive overview of organizational behavior. It covers topics such as motivation, leadership, and conflict resolution. This book valuable resource for students and practitioners in the field.
Provides a comprehensive overview of human resource development. It covers topics such as training and development, career planning, and succession planning. This book valuable resource for students and practitioners in the field.
Save
Provides a comprehensive overview of compensation. It covers topics such as pay structures, performance-based pay, and employee benefits. This book valuable resource for students and practitioners in the field.
Explores the psychological aspects of industrial relations, focusing on the motivations and behaviors of workers, managers, and unions. Provides insights into the human dynamics that shape workplace relationships and conflict.
This practical guide provides step-by-step instructions for managing employee relations. It covers topics such as resolving grievances, conducting performance evaluations, and managing employee discipline. valuable resource for managers and supervisors.
Provides a comparative perspective on industrial relations in Canada, the United States, and other countries. Useful for those interested in understanding the different approaches to industrial relations around the world.
Save
Provides a comprehensive overview of labor relations in the United States, focusing on the legal framework, collective bargaining, and dispute resolution. Suitable for those interested in the practical aspects of industrial relations.
Provides a comprehensive overview of human resource management, including a chapter on industrial relations. It good choice for students who want to learn more about the broader context of industrial relations.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/bwwcmr/industrial
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Effort
90 minutes
Level
Introductory
Via
Coursera
Institution
Coursera Instructor Network
Instructor
Hector Sandoval
Language
English
Good to know
Teaches key industrial relations concepts and strategies for enhancing workplace culture
Well-suited for team leaders, managers, HR professionals, labor relations specialists, and learning and development practitioners
Provides foundational knowledge and practical skills for improving workplace relationships
Covers relevant topics such as legal frameworks, workplace laws, and conflict resolution strategies
Requires participants to have front-line supervisory and managerial skills, which may be a barrier for some
Taught by experienced instructor Hector Sandoval, who is recognized for his work in industrial relations
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