Solid Foundations in Intercultural Communication

Bastian Küntzel

When you are working in a group, where there are people from different backgrounds it is common that conflict can occur, or that people don't input for fear of causing conflict. This course will teach you how to maximise the outputs of culturally diverse working environments and extract the full benefits of diversity.

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What's inside

Learning objective

After the course, students will be able to better identify their own cultural set up and be able to see, address and constructively work with cultural diversity.

Syllabus

The river as a metaphor for culture

Introduction

Lenses as a metaphor for culture

The value and challenge of diversity

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Solid Foundations in Intercultural Communication with these activities:

Intercultural Communication Training Modules

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Enhance your understanding of specific intercultural communication skills and strategies.

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Identify online platforms or resources that offer guided tutorials on intercultural communication.
Select modules that align with your learning goals and areas for improvement.
Follow the instructions provided in each module, completing exercises and simulations.
Reflect on the concepts and techniques introduced in the modules.
Apply your newfound knowledge and skills in real-life interactions with individuals from diverse cultural backgrounds.

Hofstede's Culture's Consequences

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Reinforce your understanding about different dimensions of cultural diversity by reviewing empirical research on the topic.

View Culture′s Consequences: Comparing Values,... on Amazon

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Purchase a copy of the book from a retailer or online.
Create a schedule that will allow you to finish the book within the next 15 days.
Prepare your study materials, such as a notebook and a pen.
Begin reading the book's first chapter.
At the end of each chapter, summarize the key insights that you have learned in your notebook.

Cultural Exchange Sessions

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Engage in discussions and share experiences with peers from different cultural backgrounds.

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Reach out to classmates or connect with individuals from diverse cultures.
Set up virtual or in-person meetings to facilitate discussions.
Prepare questions or topics to initiate conversations about cultural differences.
Actively listen and engage with perspectives, experiences, and insights shared by others.
Reflect on your own cultural background and how it shapes your perceptions and communication style.

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Thinking, Fast and Slow

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Improve your decision-making skills and enhance self-awareness by delving into the fascinating world of cognitive biases and heuristics.

View Noise: A Flaw in Human Judgment on Amazon

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Ensure you have a copy of the book or access to the online version.
Dedicate approximately 20 minutes each day to reading the book.
Take notes and highlight key concepts as you read each chapter.
Reflect on how the ideas discussed relate to your own experiences and decision-making tendencies.
Engage in discussions or connect with other learners to share perspectives and insights.

International Collaboration Project

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Engage in a project that involves collaborating with individuals from different cultural backgrounds.

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Identify a project idea that can benefit from diverse perspectives and cross-cultural collaboration.
Form a team of individuals with complementary skills and cultural backgrounds.
Develop a project plan that outlines communication strategies, timelines, and deliverables.
Regularly communicate with your team members, using appropriate communication tools and channels.
Actively seek to understand and appreciate cultural differences within the team and strive for inclusive decision-making.

Cross-Cultural Communication Plan

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Develop a plan that outlines strategies for effective communication and collaboration within diverse cultural contexts.

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Identify the specific cultural contexts you need to address.
Research cultural norms, values, and communication styles relevant to each context.
Outline specific communication strategies to accommodate cultural differences.
Include strategies for mitigating potential misunderstandings and conflict.
Develop a plan for monitoring and evaluating the effectiveness of your communication approach.

Cultural Sensitivity Training materials

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Develop a comprehensive training resource that addresses cultural sensitivity and inclusivity.

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Gather information and resources on best practices for cultural sensitivity training.
Identify the target audience and their specific training needs.
Develop interactive content, activities, and case studies that promote understanding and empathy.
Incorporate strategies for creating a safe and inclusive learning environment.
Proofread and refine your training materials to ensure clarity and effectiveness.