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Shijia Hu and Marion M Aw

The management of patients is an important soft-skill which every clinician must learn and be good at. This process is made more challenging when the patient is a child and communication has to also include the parent/guardian. It is as much an art as it is a science.

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The management of patients is an important soft-skill which every clinician must learn and be good at. This process is made more challenging when the patient is a child and communication has to also include the parent/guardian. It is as much an art as it is a science.

This course will include didactic teaching on normal child development and key concepts of behaviour management in paediatric patients. Additionally, experiential teaching will be provided via observation of children in medical and dental settings, as well as with the use of virtual reality.

What you'll learn

At the end of the course, students will be able to:

  • Recall the different stages of child development and recognise the challenges of communicating with a child patient;
  • Execute basic behavioural management techniques to achieve a successful and pleasant appointment for a child-patient in a dental setting;
  • Demonstrate confidence in managing the child patient in the dental setting and deliver appropriate care to the child;
  • Empathise to the difficulties a child may face during a dental visit and appreciate measures to help the child overcome these difficulties.

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What's inside

Learning objectives

  • Recall the different stages of child development and recognise the challenges of communicating with a child patient;
  • Execute basic behavioural management techniques to achieve a successful and pleasant appointment for a child-patient in a dental setting;
  • Demonstrate confidence in managing the child patient in the dental setting and deliver appropriate care to the child;
  • Empathise to the difficulties a child may face during a dental visit and appreciate measures to help the child overcome these difficulties.

Syllabus

Week 1
Section 1: Importance of behaviour management We will be looking at examples of situations in healthcare where behaviour management is important.
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Section 2: Normal child development We will learn the emotional, cognitive, social and physical development of a normal child from infancy to adolescence. This will give you an overall idea on how a normal paediatric patient is expected to react in a healthcare setting. The recognition of age-inappropriate behaviours can also improve diagnosis and possible early intervention.
Week 2
Section 3: Concepts of behaviour management We will look at the use of non-pharmacological domains to manage a child patient in a healthcare setting. Additionally, we will look at the common routes of drug administration and types of drugs used in sedation. Sedation monitoring requirements and common adverse events will also be discussed.
Week 3
Section 4: Interactions with a normal child in a healthcare setting We present an interaction with a child in a Teddy bear hospital (TBH) setting. The TBH simulates on a small scale medical environments and clinical situations children may encounter in a friendly manner (using teddy bears as patients), and it aims to reduce childhood anxiety around medical environments, procedures and professionals. One effective way to learn behaviour management is through the observation of experienced clinicians at work. In this positive scenario, a trained behaviour therapist engages a child in the explanation of several medical scenarios using the TBH concept.
Section 5: Understanding the point of view of a child in a healthcare setting We will look at examples of positive and negative interactions and provide tips on how to manage child patients undergoing various clinical procedures. You will also be exposed to the perspective of a young child at a healthcare setting using virtual reality technology. This will encourage empathy from you by understanding the situation and fear that can stem from an unfamiliar and distressing situation for a young patient.
Week 4
Section 6: Managing special situations in a healthcare setting We will look at specific clinical scenarios that you may encounter and tips on how to manage them. You will also be exposed to various special needs patient so that you can recognize and manage them appropriately.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Helps students build and practice confidence in managing child patients in dental settings
Provides a foundation in normal child development and behavioural management
Emphasizes hands-on learning through experiential teaching, including observation in clinical settings and virtual reality
May be less applicable for learners outside the field of dentistry who work with children
Focuses on child development and behavioural management in a healthcare context
Taught by Shijia Hu and Marion M Aw, who are recognized for their expertise in pediatric dentistry

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Handling Children In A Healthcare Setting with these activities:
Review key concepts in child development and behavior management
Enhance your prior knowledge and reinforce the foundational concepts of child development and behavior management to prepare for the course.
Browse courses on Child Development
Show steps
  • Go over your notes or study materials from previous coursework in child development or psychology.
  • Review online resources, such as articles or videos, that summarize the key concepts of behavior management in pediatric patients.
Join a study group or participate in online discussions with other students
Collaborate with peers to enhance your understanding of the course material and gain different perspectives on behavior management.
Show steps
  • Reach out to classmates or online forums to find study buddies or discussion groups.
  • Schedule regular meetings or online discussions to review course materials, share insights, and ask questions.
Practice communication techniques with a child
Gain practical experience interacting with children and applying behavior management techniques to build confidence in your skills.
Show steps
  • Volunteer at a local children's hospital or daycare center to interact with children of different ages.
  • Role-play different scenarios with a friend or family member to simulate challenging interactions with children.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Review the book 'Behavior Management in Pediatrics' by Dr. Stephen Sheldon
Expand your knowledge of behavior management strategies by reading a comprehensive book on the subject.
Show steps
  • Read through the book and take notes on the key concepts and techniques.
  • Identify the chapters or sections that are most relevant to your practice.
  • Consider how you might incorporate the information from the book into your own approach to behavior management.
Explore case studies of effective behavior management in pediatric patients
Learn from real-world examples of how behavior management techniques have been successfully applied in pediatric settings.
Show steps
  • Search for case studies or research papers that document successful behavior management interventions with child patients.
  • Read through the case studies and identify the specific techniques and strategies that were used.
  • Consider how you might adapt these techniques to your own practice.
Attend a workshop or conference on pediatric behavior management
Connect with other professionals in the field and learn about the latest research and best practices in behavior management.
Show steps
  • Search for upcoming workshops or conferences on pediatric behavior management.
  • Register for a workshop or conference that aligns with your interests and learning goals.
  • Attend the event and engage with speakers and attendees to expand your knowledge and network.
Develop a behavior management plan for a specific pediatric patient
Apply your knowledge of behavior management to a real-world scenario by creating a personalized plan for a child patient.
Show steps
  • Choose a specific child patient from your practice or volunteer experience.
  • Assess the child's behavior and identify any challenges that need to be addressed.
  • Develop a behavior management plan that includes specific techniques and strategies.
  • Implement the plan and monitor the child's progress.
  • Evaluate the effectiveness of the plan and make adjustments as needed.
Create a video or presentation that explains a key concept in behavior management
Solidify your understanding of a particular behavior management concept by creating a visual or auditory resource.
Show steps
  • Choose a key concept in behavior management that you want to focus on.
  • Develop a storyboard or outline for your video or presentation.
  • Record or create your video or presentation.
  • Share your video or presentation with others to get feedback and expand your reach.

Career center

Learners who complete Handling Children In A Healthcare Setting will develop knowledge and skills that may be useful to these careers:
Pediatric Psychologist
Pediatric Psychologists provide psychological assessment and therapy to children and adolescents with mental health concerns. The course, Handling Children In A Healthcare Setting, may be useful for individuals considering this career path. It offers insights into normal child development and behavior management, which are foundational knowledge for Pediatric Psychologists to effectively understand and support the mental well-being of children.
Pediatric Social Worker
Pediatric Social Workers provide support to children and families facing medical challenges and social stressors. The course, Handling Children In A Healthcare Setting, may be useful for individuals interested in this role. It helps build an understanding of child development and behavior management, which are essential skills for Pediatric Social Workers to effectively support and advocate for children and families in healthcare settings.
Pediatric Occupational Therapist
Pediatric Occupational Therapists assess and treat children with developmental disabilities or injuries that affect their ability to perform everyday activities. The course, Handling Children In A Healthcare Setting, may be useful for individuals interested in this role. It helps build an understanding of child development and provides practical techniques for managing child behavior, which are essential skills for Pediatric Occupational Therapists.
Pediatric Dentist
Pediatric Dentists provide specialized dental care to infants, children, and adolescents. This course, Handling Children In A Healthcare Setting, may be useful for dentists seeking to specialize in pediatrics. It helps build a foundation of knowledge in child development and behavior management techniques, which are essential skills for dentists working with young patients.
Speech-Language Pathologist
Speech-Language Pathologists assess and treat individuals with communication and swallowing disorders. This course, Handling Children In A Healthcare Setting, may be useful for individuals seeking a career in this field. It provides insights into normal child development and behavior management techniques, which are essential skills for Speech-Language Pathologists working with children with communication challenges.
Child Life Specialist
Child Life Specialists provide emotional support and age-appropriate preparation to help children and families cope with the challenges of hospitalization, illness, and medical procedures. The course, Handling Children In A Healthcare Setting, may be useful for individuals seeking a career in this field. It provides insights into child development and behavior management, which are crucial for Child Life Specialists to effectively support and interact with children in healthcare settings.
School Psychologist
School Psychologists provide psychological services to students within educational settings. The course, Handling Children In A Healthcare Setting, may be useful for individuals seeking a career in this field. It provides insights into child development and behavior management, which are crucial for School Psychologists to effectively support and intervene with children in educational environments.
Early Childhood Educator
Early Childhood Educators provide care and education to young children in preschools and other early childhood settings. The course, Handling Children In A Healthcare Setting, may be useful for individuals interested in this role. It offers insights into normal child development and behavior management, which are essential skills for Early Childhood Educators to effectively nurture and support young children.
Occupational Therapist
Occupational Therapists assess and treat individuals with disabilities or injuries that affect their ability to perform everyday activities. This course, Handling Children In A Healthcare Setting, may be useful for occupational therapists seeking to specialize in pediatrics. It helps build a foundation of knowledge in child development and behavior management techniques, which are essential skills for occupational therapists working with young patients.
Physical Therapist
Physical Therapists assess and treat individuals with physical impairments or injuries. This course, Handling Children In A Healthcare Setting, may be useful for physical therapists seeking to specialize in pediatrics. It helps build a foundation of knowledge in child development and behavior management techniques, which are essential skills for physical therapists working with young patients.
Nanny
Nannies provide childcare and support to children in private households. The course, Handling Children In A Healthcare Setting, may be useful for individuals interested in this role. It offers insights into normal child development and behavior management, which are essential skills for Nannies to effectively care for and nurture children in a home environment.
Camp Counselor
Camp Counselors provide supervision, guidance, and support to children and adolescents in summer camps and other recreational programs. The course, Handling Children In A Healthcare Setting, may be useful for individuals seeking a career in this field. It provides practical techniques for managing child behavior and ensuring the safety and well-being of children in camp settings.
Pediatric Nurse
Pediatric Nurses provide direct patient care to children and collaborate with healthcare practitioners to meet the needs of young patients and their families. This course, Handling Children In A Healthcare Setting, may be useful for nurses seeking to specialize in pediatrics. It helps build a foundation of knowledge in normal child development and behavior management techniques, which are essential skills for nurses working with children.
Healthcare Administrator
Healthcare Administrators plan, direct, and coordinate healthcare services in various settings, including hospitals, clinics, and long-term care facilities. This course, Handling Children In A Healthcare Setting, may be useful for individuals seeking a career in this field. It provides insights into child development and behavior management techniques, which are essential skills for Healthcare Administrators overseeing the care of young patients.
Medical Assistant
Medical Assistants provide administrative and clinical support to healthcare practitioners in various settings, including hospitals, clinics, and doctors' offices. This course, Handling Children In A Healthcare Setting, may be useful for individuals seeking a career in this field. It provides insights into child development and behavior management techniques, which are essential skills for Medical Assistants working with young patients.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Handling Children In A Healthcare Setting.
Provides a comprehensive overview of child psychology, covering topics such as cognitive development, social development, and emotional development. It valuable resource for students, researchers, and professionals working with children.
Provides a comprehensive overview of human development from conception to adolescence. It valuable resource for students, researchers, and professionals working with children and adolescents.
Provides a comprehensive overview of developmental psychology, covering topics such as physical, cognitive, and social development. It valuable resource for students, researchers, and professionals working with children and adolescents.
Provides a comprehensive overview of effective behavior management strategies. It valuable resource for teachers, counselors, and other professionals working with children and adolescents.

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