Microsoft 365 Administration course with han…

We really hope you'll agree, this training is way more than the average course on Udemy.

Have access to the following:

Training from an instructor of over 20 years who has trained thousands of people and also a Microsoft Certified Trainer
Lecture that explains the concepts in an easy to learn method for someone that is just starting out with this material
Instructor led hands on and simulations to practice that can be followed even if you have little to no experience

TOPICS COVERED INCLUDING HANDS ON LECTURE AND PRACTICE TUTORIALS:

Introduction

Welcome to the course
Understanding the Microsoft Environment
Foundations of Active Directory Domains
Foundations of RAS, DMZ, and Virtualization
Foundations of the Microsoft Cloud Services
IMPORTANT Using Assignments in the course
DO NOT SKIP: The first to know about Microsoft cloud services
DO NOT SKIP: Azure AD is being renamed
Creating a trial Microsoft 365/Azure Account

Fundamental capabilities of Microsoft 365

Concepts of IAAS, PAAS, and SAAS
Understanding Office 365 vs Microsoft 365 concepts
Public, private, and hybrid cloud model concepts
Cloud, hybrid, and on-premises cost differences
Hybrid work environments with Microsoft 365
Microsoft Outlook, Exchange, and OneDrive usage in Microsoft 365
Microsoft Word, Excel, PowerPoint, and OneNote usage in Microsoft 365
Microsoft Project, Planner, Bookings, Forms, Lists, and To Do usage in Microsoft 365
Usage concepts of Exchange, Outlook, Engage, SharePoint, OneDrive, & Stream
Microsoft Teams usage in Microsoft 365
Concepts of Viva apps

Administering the Microsoft 365 pricing and support services

Microsoft cloud service pricing models
Billing management Microsoft 365
Microsoft 365 services license management
Licensing and add-on licensing in Microsoft 365
Microsoft 365 service health status
Service level agreements (SLAs) in Microsoft 365
Working with service health notifications

Managing the Microsoft 365 tenant

Tenants in Microsoft 365
Working with domain names in Microsoft 365
Security, privacy, and profile management in Organization Settings
Service health support in Microsoft 365
Notification configuration in service health
Usage and adoption monitoring in Microsoft 365

Working with identities and privileges in Microsoft 365

User creation and management
Guest user management
Contacts management
Group creation and management in Microsoft 365
Microsoft 365 license allocation monitoring
Working with bulk user management
Role based access control concepts
Working with roles in Microsoft 365
Microsoft Defender, Microsoft Purview, & Microsoft 365 role management
Administrative unit creation and management
Privileged identity management (PIM) concepts
Administering privileged identity management (PIM)

Fundamentals of security concepts in Microsoft 365 administration

Microsoft's shared responsibility model
Concepts of defense in depth
Visualizing the Zero-Trust model
Encryption and hashing in Microsoft 365 / Azure
Introduction to compliance in Microsoft 365
Introduction to Microsoft 365 Defender services
Concepts of Microsoft Defender for Endpoint
Concepts of Microsoft Defender for Cloud Apps
Policies in Microsoft Defender for Cloud Apps
Concepts of Microsoft Defender for Identity
Initial setup of Microsoft Defender for Identity

Managing Defender for Office 365

Concepts of Defender for Office 365
Defender for Office 365 policies and rules
Taking a look at threats identified in Defender for Office 365
Attack simulation campaigns
How to unblock users

Microsoft Purview information protection, retention & data data loss prevention (DLP)

Sensitivity labels concepts
Working with sensitive info types by using keywords and regex
Working with retention in Microsoft 365
Sensitivity labels and sensitivity label policies
Concepts of Data Loss Prevention (DLP)
Working with Data Loss Prevention (DLP)
Alerts, events, and reports involving Data Loss Prevention (DLP)

What's inside

Learning objectives

Learn the concepts and perform hands on activities needed to master microsoft 365 administration
Gain a tremendous amount of knowledge involving microsoft 365 and azure services

Get loads of hands on experience with microsoft 365 and azure
Utilize hands on simulations that can be access anytime, anywhere!

Learn the concepts and perform hands on activities needed to master microsoft 365 administration
Gain a tremendous amount of knowledge involving microsoft 365 and azure services
Get loads of hands on experience with microsoft 365 and azure
Utilize hands on simulations that can be access anytime, anywhere!

Syllabus

Introduction

Understanding the Microsoft 365 and Azure Environment

A Foundation for Microsoft ADDS (Active Directory Domain Services)

A Foundation of RAS, DMZ, and Virtualization

Career center

Learners who complete Microsoft 365 Administration course with hands on sims will develop knowledge and skills that may be useful to these careers:

Microsoft 365 Administrator

The Microsoft 365 Administrator is responsible for the day-to-day operation, maintenance, and configuration of Microsoft's suite of cloud services for an organization. This course provides comprehensive training to master Microsoft 365 administration, covering everything from user and group management to licensing, billing, and service health monitoring. Learners gain in-depth understanding of fundamental capabilities, identity management, and how to configure critical security and compliance features. The hands-on simulations allow for practical application of concepts like setting password expiration and creating administrative units, directly preparing individuals for the challenges of this dynamic role. This particular course is ideal for anyone seeking to manage and optimize an organization's Microsoft 365 environment effectively.

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Identity and Access Management Specialist

An Identity and Access Management Specialist focuses on controlling who has access to what resources within an organization, ensuring security and compliance. This course offers detailed instruction on working with identities and privileges in Microsoft 365, which is highly pertinent for an aspiring Identity and Access Management Specialist. Topics like user creation and management, guest user management, group creation, role based access control concepts, and administering Privileged Identity Management (PIM) are core to this role. The practical simulations, such as creating users, groups, and administrative units, provide direct experience crucial for managing digital identities securely. This course helps learners gain mastery over critical identity governance functions in a widely used enterprise ecosystem.

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Cloud Administrator

A Cloud Administrator manages an organization's cloud computing infrastructure and services, ensuring optimal performance, security, and resource allocation. For professionals aspiring to become a Cloud Administrator, this course offers extensive knowledge in Microsoft Cloud Services, including IAAS, PAAS, and SAAS concepts, and the nuances of public, private, and hybrid cloud models. It equips learners with practical skills in managing Microsoft 365, which is a significant cloud platform widely adopted by businesses. The training on tenant management, domain names, and the shared responsibility model directly applies to cloud administration across various platforms. This course helps build a strong foundation in cloud service administration, making it a crucial step for managing modern cloud environments.

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Collaboration Engineer

A Collaboration Engineer designs, implements, and manages tools and platforms that enable effective communication and teamwork within an organization. This course provides highly specific knowledge for a Collaboration Engineer, focusing on the administration and usage of Microsoft 365 collaboration tools. It extensively covers Microsoft Teams, SharePoint, Exchange, Outlook, OneDrive, and Stream, detailing their usage concepts and administrative aspects. Understanding how to manage these applications, including license allocation, security settings, and user access, is crucial for optimizing collaborative workflows. The practical simulations related to Teams administration, for example, offer direct experience in configuring these vital tools. This course can help professionals excel in creating and maintaining a productive collaborative environment.

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Information Security Analyst

An Information Security Analyst protects an organization's computer systems and networks from cyber threats, detecting vulnerabilities and responding to incidents. This course develops essential knowledge for an Information Security Analyst, particularly through its dedicated sections on security fundamentals in Microsoft 365 administration. Learners explore Microsoft's shared responsibility model, defense in depth, the Zero-Trust model, encryption, and various Microsoft Defender services, including Defender for Endpoint, Cloud Apps, and Identity. The training also covers attack simulation campaigns and how to unblock users, providing actionable insights into threat management. This course provides a comprehensive overview of security mechanisms within Microsoft 365, which is invaluable for safeguarding enterprise environments.

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Compliance Analyst

A Compliance Analyst ensures that an organization adheres to relevant laws, regulations, and internal policies, often focusing on data governance and information protection. This course is directly applicable to a Compliance Analyst role, providing detailed insights into Microsoft Purview information protection, retention, and Data Loss Prevention (DLP). Learners gain expertise in sensitivity labels, sensitive information types, retention policies, and working with DLP policies, alerts, and reports. The hands-on simulations, such as creating sensitive labels and custom DLP policies, offer practical experience in implementing crucial data governance controls. This course helps build a foundation in leveraging Microsoft 365's robust compliance features to meet regulatory requirements and protect sensitive organizational data.

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IT Support Specialist

An IT Support Specialist provides technical assistance and troubleshooting for computer systems, software, and hardware issues encountered by users. This course is highly relevant for an IT Support Specialist as it covers extensive usage concepts of Microsoft 365 applications like Outlook, Exchange, Teams, Word, Excel, and SharePoint. Beyond application usage, it delves into user creation and management, license allocation, and monitoring service health status, which are common tasks in resolving user-specific issues. The hands-on approach, including simulations, allows future specialists to practice common administrative tasks, enabling them to diagnose and resolve problems efficiently. This course directly addresses the technical needs of supporting a Microsoft 365-centric workplace.

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Endpoint Administrator

An Endpoint Administrator manages and secures the end-user devices, such as desktops, laptops, and mobile devices, within an organization. This course addresses critical aspects for an Endpoint Administrator by introducing concepts of Microsoft Defender for Endpoint and its integration within the broader Microsoft 365 security ecosystem. While not exclusively focused on device management, the understanding of security policies, threat identification, and the Zero-Trust model is highly relevant. Administering user identities and privileges, as taught in this course, also directly impacts how endpoints are accessed and secured. This course helps administrators understand the security posture of endpoints as part of a comprehensive Microsoft 365 environment.

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Service Desk Analyst

A Service Desk Analyst serves as the primary point of contact for users seeking IT assistance, resolving technical issues and escalating complex problems. This course is highly beneficial for a Service Desk Analyst, as it provides a thorough understanding of Microsoft 365 applications, user management, and common administrative tasks. Knowing how to create and manage users, allocate licenses, monitor service health, and understand application usage (Outlook, Teams, SharePoint) empowers an analyst to efficiently troubleshoot and resolve a wide range of user inquiries related to the M365 suite. The hands-on simulations allow for practical experience in performing tasks frequently encountered at the service desk. This course can help improve incident resolution times and user satisfaction in a Microsoft 365-driven environment.

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System Administrator

A System Administrator maintains, configures, and ensures the reliable operation of computer systems, especially multi-user computers such as servers. While traditionally focused on on-premises infrastructure, the modern System Administrator increasingly manages cloud-based systems like Microsoft 365. This course provides fundamental knowledge for a System Administrator by covering Active Directory Domains, virtualization, and the integration of Microsoft 365 with on-premises environments. It also delves into managing tenants, domains, users, and groups, which are critical elements of any system administration role. Understanding the Microsoft cloud services and their administration is now indispensable, making this course essential for managing modern hybrid infrastructure.

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IT Consultant

An IT Consultant advises organizations on how to best use information technology to achieve their business objectives, often involving strategic planning and implementation of new systems. For an IT Consultant specializing in modern workplace solutions, this course provides an invaluable deep dive into Microsoft 365 administration. It covers the fundamental capabilities, pricing models, licensing, and tenant management, which are all crucial for advising clients on adoption, migration, and optimization of Microsoft 365 services. Understanding the security, compliance, and identity management features, as detailed in the course, enables consultants to recommend robust and secure solutions. This course helps consultants speak with authority and provide expert guidance on Microsoft 365 deployments.

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Data Protection Specialist

A Data Protection Specialist is responsible for implementing and managing strategies to ensure the security, privacy, and integrity of an organization's data, complying with various regulations. This course directly contributes to the expertise of a Data Protection Specialist through its comprehensive coverage of Microsoft Purview information protection, retention, and Data Loss Prevention (DLP). Learners will understand how to work with sensitivity labels, define sensitive information types, implement retention policies, and configure DLP policies to prevent unauthorized data sharing. The practical simulations for creating these policies provide hands-on experience vital for the role. This course helps individuals master the tools needed to safeguard sensitive information within the Microsoft 365 environment, a core responsibility for data protection.

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Infrastructure Engineer

An Infrastructure Engineer designs, builds, and maintains an organization's IT infrastructure, encompassing servers, networks, and cloud services. This course may be useful for an Infrastructure Engineer, as modern infrastructure heavily relies on cloud platforms like Microsoft 365 and Azure. It provides foundational knowledge in Active Directory Domains, virtualization, and the concepts of IAAS, PAAS, and SAAS, which are crucial for hybrid infrastructure design. Understanding Microsoft 365 tenant management, domain names, and how cloud services integrate with on-premises systems helps engineers build and manage robust IT environments. While the course focuses on administration, this knowledge ensures infrastructure decisions are well-informed regarding the capabilities and limitations of Microsoft's cloud offerings.

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Technical Trainer

A Technical Trainer designs and delivers educational programs to teach others about specific software, hardware, or technical concepts. This course may be useful for an aspiring Technical Trainer, particularly for those looking to specialize in Microsoft technologies. The course is taught by an instructor with over 20 years of experience and a Microsoft Certified Trainer, demonstrating an effective approach to explaining complex concepts in an easy-to-learn method. While the course doesn't teach how to train, mastering Microsoft 365 administration provides the foundational knowledge and detailed understanding required to effectively instruct others on its intricacies. This experience can help build confidence in presenting and demystifying advanced technical topics.

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Solutions Architect

A Solutions Architect designs and oversees the implementation of complex IT systems, ensuring they align with business needs and technical requirements. This course may be useful for a Solutions Architect, as a deep understanding of Microsoft 365 administration components is foundational for designing robust and scalable solutions within the Microsoft ecosystem. Topics such as hybrid cloud models, IAAS, PAAS, SAAS concepts, identity management, security foundations, and compliance features like DLP are critical architectural considerations. While the course focuses on administration rather than pure design, mastering the operational aspects of Microsoft 365 enables architects to create practical, implementable, and maintainable designs. This knowledge helps ensure proposed solutions are technically sound and effectively utilize the platform's capabilities.

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