Slack - Beginner from Udemy

Slack is a collaboration software tool that allows teams to work together to share information and communicate through calls. Slack features organized conversations, a searchable history, and allows teams to work with external users. This course will provide an in-depth look at Slack, including joining a workspace and working with channels. It will also look at how to send and view messages as well as make calls to others. Finally, it will look at how to share files and to improve efficiencies search techniques and shortcuts.

This course aligns with the CAP Body of Knowledge and should be approved for 1.75 recertification points under the Operational Functions content area. Email info@intellezy.com with proof of completion of the course to obtain your certificate.

Updated January 2021

With nearly 10,000 training videos available for desktop applications, technical concepts, and business skills that comprise hundreds of courses, Intellezy has many of the videos and courses you and your workforce needs to stay relevant and take your skills to the next level. Our video content is engaging and offers assessments that can be used to test knowledge levels pre and/or post course. Our training content is also frequently refreshed to keep current with changes in the software. This ensures you and your employees get the most up-to-date information and techniques for success. And, because our video development is in-house, we can adapt quickly and create custom content for a more exclusive approach to software and computer system roll-outs. Check out all Intellezy has to offer with our award-winning video content.

What's inside

Learning objectives

Getting started with slack
Working with channels
Working with messages

Working with calls
Sharing files and conversations
Searching and shortcuts in slack

Getting started with slack
Working with channels
Working with messages
Working with calls
Sharing files and conversations
Searching and shortcuts in slack

Syllabus

Introduction

Getting Started with Slack

Joining a Workspace

Navigating Slack

Editing a Profile

Working with Presence Status

Working with Channels

Overview of Channels

Creating a Channel

Editing a Channel

Working with Messages

Sending a Message in a Channel

Sending a Direct Message

Responding to or Editing a Message

Viewing Messages

Working with Calls

Starting a Huddle

Working in a Huddle

Sharing Files and Conversations

Sharing Files

Creating and Sharing a Post

Creating and Sharing a Snippet

Using a Canvas in Slack

Collaborating in a Canvas

Searching and Shortcuts in Slack

Searching in Slack

Using Shortcuts in Slack

Preferences and Additional Features

Working with Preferences

Connecting to Outside Apps

Using the Mobile App

Conclusion

Course Recap

Final Assessment Quiz - Slack: A Complete Guide

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Provides an in-depth look at Slack, which builds a strong foundation for beginners looking to understand team collaboration and communication software

Covers searching techniques and shortcuts, which are useful for improving efficiency and productivity in a professional setting

Explores how to work with channels, messages, and calls, which are essential for effective team communication and collaboration within Slack

Teaches how to connect to outside apps, which is useful for integrating Slack with other tools and services used in a professional environment

Updated January 2021, which means that some of the features and functionalities covered in the course may be outdated or no longer available in the latest version of Slack

Includes a final assessment quiz, which allows learners to test their knowledge and understanding of Slack's features and functionalities

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Slack - Beginner with these activities:

Review Basic Collaboration Software Concepts

Show steps

Reinforce foundational knowledge of collaboration software concepts to better understand Slack's features and benefits.

Show steps

Research the history and evolution of collaboration software.
Identify key features common to most collaboration platforms.
Compare and contrast different collaboration tools.

Review Basic Collaboration Software Concepts

Show steps

Reinforce foundational knowledge of collaboration software concepts to better understand Slack's features and benefits.

Show steps

Research the history and evolution of collaboration software.
Identify key features common to most collaboration platforms.
Compare and contrast different collaboration tools.

Review Basic Collaboration Software Concepts

Show steps

Reinforce foundational knowledge of collaboration software concepts to better understand Slack's features and benefits.

Show steps

Research the history and evolution of collaboration software.
Identify the key features and benefits of collaboration tools.
Compare and contrast different collaboration platforms.

Six other activities

Expand to see all activities and additional details

Show all nine activities

Read 'Slack For Dummies'

Show steps

Supplement your learning with a comprehensive guide to Slack for beginners.

View Putting Knowledge to Work on Amazon

Show steps

Obtain a copy of 'Slack For Dummies'.
Read the book from cover to cover, taking notes on key concepts.
Practice the techniques and tips described in the book.

Practice Using Slack Shortcuts

Show steps

Improve efficiency in Slack by practicing commonly used keyboard shortcuts.

Browse courses on Shortcuts

Show steps

Create a list of essential Slack shortcuts.
Practice using these shortcuts daily while using Slack.
Track your progress and identify areas for improvement.

Contribute to a Slack Open Source Project

Show steps

Deepen your understanding of Slack by contributing to an open-source project related to Slack.

Browse courses on Open Source

Show steps

Find an open-source project related to Slack on platforms like GitHub.
Review the project's documentation and identify areas where you can contribute.
Contribute by fixing bugs, writing documentation, or adding new features.
Submit your contributions and participate in the project's community.

Create a Slack Workspace Guide for New Team Members

Show steps

Solidify your understanding of Slack by creating a comprehensive guide for onboarding new team members.

Show steps

Outline the key features and functionalities of Slack.
Write clear and concise instructions for using each feature.
Include screenshots and examples to illustrate each step.
Share the guide with your team and gather feedback.

Explore Advanced Slack Integrations

Show steps

Deepen your knowledge of Slack by exploring advanced integrations with other apps and services.

Show steps

Identify relevant apps and services that integrate with Slack.
Follow tutorials to set up and configure these integrations.
Experiment with different integration options and features.

Automate a Workflow Using Slack API

Show steps

Apply your knowledge of Slack by automating a workflow using the Slack API.

Show steps

Identify a repetitive task that can be automated in Slack.
Research the Slack API and identify relevant endpoints.
Write code to automate the task using the Slack API.
Test and refine your code to ensure it works correctly.

Career center

Learners who complete Slack - Beginner will develop knowledge and skills that may be useful to these careers:

Project Coordinator

A project coordinator often relies on communication and collaboration tools such as Slack to effectively manage project teams. This role entails facilitating communication between team members, ensuring everyone has access to the files and information needed, and keeping projects organized and on track. A thorough understanding of Slack, like the one presented in this course, may help a project coordinator facilitate project communication channels, share documents efficiently, create searchable project history within Slack, and use shortcuts to enhance workflow efficiency. This course covers key Slack functionalities, which may be helpful for a project coordinator managing a project with frequent communication among team members.

See salaries and explore the career path for Project Coordinator

Virtual Assistant

Virtual assistants often need to manage communications for clients, requiring the use of various digital tools including communication platforms like Slack. A virtual assistant uses these tools to coordinate tasks, share files, and communicate with team members and clients. This course may improve a virtual assistant's skills in using Slack to manage channels, communicate efficiently through messages and calls, and share files. By mastering the shortcuts and search functions in Slack, virtual assistants can significantly enhance their productivity and organization, which this course touches on directly.

See salaries and explore the career path for Virtual Assistant

Team Lead

Team leads often use platforms like Slack to communicate with and manage their teams, share updates, and foster collaboration. The role requires using these tools to ensure smooth communication, quick information access, and productive workflows. A team lead may benefit from this course by enhancing their ability to create and manage channels, send and view messages, utilize calls, share files effectively, and improve search techniques within Slack. This course may be particularly relevant for team leads who want to enhance their communication skills and facilitate a collaborative work environment through Slack.

See salaries and explore the career path for Team Lead

Administrative Assistant

Administrative assistants often use communication tools like Slack to manage team communications, coordinate schedules, and share documents. This role involves organizing information, facilitating communication, and ensuring smooth workflow within the team. This course may be particularly useful for an administrative assistant as it provides a deep dive into how to use Slack to manage channels, share files, and communicate effectively. The skills of the course, such as message management, search techniques, and shortcut utilization in Slack may help in daily operations.

See salaries and explore the career path for Administrative Assistant

Communications Specialist

A communications specialist uses various platforms, including messaging tools like Slack, to disseminate information and manage internal communications. This role involves crafting and distributing messages, managing communication flows, and ensuring that information reaches the right team members quickly and efficiently. This course may be helpful for a communications specialist by providing them with the skills to leverage Slack's capabilities for internal communications, especially its features for organized messaging, searchable history, and file sharing. The course's focus on channels, messages, calls, and search techniques specifically may translate to effective internal communications.

See salaries and explore the career path for Communications Specialist

Technical Support Specialist

Technical support specialists often use internal communication tools such as Slack to discuss technical issues, share updates, and collaborate with other support staff. This role involves troubleshooting technical problems, providing support to end-users, and maintaining inter-team communication. This course may allow a technical support specialist to enhance their ability to use Slack to manage team communications, share technical documents and solutions, and use channels to organize issue-specific discussions. The course may prove valuable in improving their communication practices and overall team efficiency through the use of Slack functionalities.

See salaries and explore the career path for Technical Support Specialist

Customer Support Representative

Customer support representatives often use internal communication tools like Slack to collaborate with other support staff, share information, and escalate issues. This role involves responding to customer queries, troubleshooting issues, and maintaining internal team communication. This course may be beneficial for a customer support representative because it covers the essential functions of Slack, such as messaging, file sharing, and creating channels for team discussions. The course's emphasis on efficient communication and search may help support professionals quickly resolve issues and improve team coordination.

See salaries and explore the career path for Customer Support Representative

Operations Coordinator

An operations coordinator uses communication platforms, such as Slack, to streamline workflows and oversee team communication. This role involves facilitating interdepartmental communication, managing document sharing, and ensuring daily operations run smoothly. This course may benefit operations coordinators by improving their ability to utilize Slack's channels for organized communication, message features for quick information exchange, and file-sharing capabilities for document management. The course provides training on search and shortcut usage, which could improve the efficiency of operations coordinators in their daily tasks.

See salaries and explore the career path for Operations Coordinator

Office Manager

Office managers often use internal communication tools like Slack to communicate with staff, disseminate information, and coordinate office operations. This role involves managing office logistics, ensuring smooth workflows, and maintaining a productive environment. This course may help an office manager improve their skills in using Slack for internal communications, managing channels for different departments, and sharing files. The course's in-depth look at Slack may help office managers coordinate work and communicate with all staff efficiently.

See salaries and explore the career path for Office Manager

Marketing Coordinator

Marketing coordinators often use digital tools like Slack for internal team communication, project updates, and sharing files. The marketing coordinator role entails managing campaign logistics, coordinating with team members, and ensuring clear and prompt communication. This course may be beneficial for a marketing coordinator as it may enable them to use Slack effectively for team communication, file sharing, and project coordination. The course's training on channels, messages, and search techniques may help marketing coordinators manage campaigns efficiently.

See salaries and explore the career path for Marketing Coordinator

Training Specialist

Training specialists often use communication tools like Slack to support learners, share training materials, and facilitate discussions. In this role, specialists develop and deliver training programs, manage course content, and ensure learners can access the help that they need. This course may be helpful for a training specialist to communicate effectively with learners via Slack, share training files, and use channels to organize course specific conversations. The course's focus on using the platform, including messages, calls, and file sharing may be especially relevant for any training program which requires the use of Slack.

See salaries and explore the career path for Training Specialist

Human Resources Associate

A human resources associate frequently uses communication tools such as Slack to communicate with employees, share important updates, and manage team communication. This role involves supporting HR functions, coordinating with multiple departments, and ensuring clear communication throughout the organization. This course may be helpful for an HR associate by giving them the skills to effectively utilize Slack's capabilities, such as creating channels for specific HR topics, managing message flows, and sharing policy documents within the platform. This course's focus on message management, file sharing, and search capabilities may be particularly relevant for efficient HR operations.

See salaries and explore the career path for Human Resources Associate

Sales Operations Specialist

Sales operations specialists often use communication tools like Slack to share updates, coordinate strategies, and maintain communication with the sales team. This role includes managing sales data, supporting sales processes, and ensuring efficient internal communications. This course may help a sales operations specialist by improving their skills in using Slack for team communication, file sharing, and managing sales channels. The course's focus on message management, file sharing, and search functions may allow sales operations specialists to streamline their processes.

See salaries and explore the career path for Sales Operations Specialist

Business Analyst

A business analyst frequently uses communication tools like Slack to collaborate with stakeholders, share findings, and manage discussions. In this role, a business analyst is responsible for analyzing data, documenting business requirements, and facilitating communication between departments. This course may be helpful since it may improve a business analyst's ability to use Slack for streamlined communication, the sharing of insights and reports, and the management of project related conversations. The course may also help them use the platform to improve team collaboration.

See salaries and explore the career path for Business Analyst

Recruiter

Recruiters often use internal communication tools such as Slack to communicate with hiring managers, share candidates' information, and coordinate interviews. This role requires effective communication, organization, and the ability to share documents efficiently. This course may help a recruiter use Slack's communication functionalities better, including creating channels for specific hiring needs, sharing candidate profiles, and setting up interview schedules directly through the platform. The course's focus on messaging, file sharing, and search techniques may help improve daily recruitment operations.

See salaries and explore the career path for Recruiter

Slack - Beginner

What's inside

Learning objectives

Syllabus

Good to know

Save this course

Activities

Career center

Reading list

Share

Similar courses