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Improving Communication Skills

Achieving Personal and Professional Success,

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.

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Rating 4.6 based on 192 ratings
Length 5 weeks
Effort 4 weeks of study, 2-3 hours per week
Starts Jun 26 (44 weeks ago)
Cost $99
From University of Pennsylvania via Coursera
Instructor Maurice Schweitzer
Download Videos On all desktop and mobile devices
Language English
Tags Personal Development

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What people are saying

communication skills

Good Improving communication skills is of utmost important course.

It helped me focus & think about different aspects of communication skills.

We can all improve our communication skills.

Good course for everyday and professional communication skills that yields favourable results Overall, the lectures were good but I could not see how this would assist me in my career.

Cheers Exceptional to understand some patterns among rivals and to improve communication skills Very nice!

I really learned more about my own communication skills with this course.

I thoroughly enjoyed Professor Schweitzer's "Improving Communication Skills" course.

Could be more focused on communication skillsVideo examples of excellent communicators would also help and inspire Thank you very much!

It really helps how you can improve your communication skills and how you can use these skills on a professional level.

Really interesting course and informative i enjoyed it much and helps anyone to greatly develop his communication skills.

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very good

Very good learning...

But in general it was a very good course, I enjoyed everything, I wished furthering my knowledge in the area thats why would like to have more detail.

AMAZINGGG Very good course very informative and help to enhance abilities An informative and enjoyable course.

Dr Maurice Schweitzer thank you very much for every thing really I learned a lot from this course that helps me in my life and I like your way in explanation it is much pretty I have enjoyed attending this course really I will miss this helpful , amazing lectures that I have learned a lot from it Excellent GOOD COURSE TO MAKE YOUR BASE STRONG THAT IS Psychology IN COMMUNICATION IS DISCUSSED THROUGH WORLD CLASS BEAUTIFUL EXAMPLES Very good course Good course Loved the course.

Content of the course is very good, using case studies based on professional, personal and social lives of the people.

Very good tips!

Good experience and a very good learning .......thanks All the content is based on Professor's book Friends and Foe.

This is very good it was an amazing online course i have ever learnt Thanks, professor.

Very good.

very good and changed my way of viewing communications.

Done- Unable to complete the locked Quizzes but tge course was phenomenal Gave me strategies on communicating with others This course is very good for people that what to improve the negociation skills I find the course simplified and therefore effective.

very good I learned a lot that would help me to do my job better.

It is a very good course.

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very interesting

Very interesting insight on structuring our communication in an effective way.

He was very engaging and made the course and the material very interesting.Claudia A. Greenwald I love the systematic and organized structure, content and context, the knowledge of communication skills are useful and practical, I will make the best use of them into my daily life.

Some bright spots but no deep exercises to drive home the learning It was very interesting and very informative Course, normally we do these thing is our daily personal and professional life but this course let me understand to do it in proper way and order to achieve success and credibility.

Great course for anyone looking to learn about and improve their own communication skills Very interesting.

Very interesting course and wonderfully delivered by Professor Maurice Schweitzer.

great I was very interesting and useful.

great course very interesting!!!!!

Very interesting course which is increasing awareness about people behaviours while we communicate.

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real life

Mind opening to many effective communication practices that are based on research of real life examples.

it's richly embellished by real life examples that are sometimes funny yet very informative and relevant.

In the end, people are coming here to improve their real life communication skills not theories.

Expect to spend about the 20% more of the recommended time for Module (Week) 4, which is the most interesting and gives all the knowledge you need to apply the ideas you have learnt in real life situations.

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Rating 4.6 based on 192 ratings
Length 5 weeks
Effort 4 weeks of study, 2-3 hours per week
Starts Jun 26 (44 weeks ago)
Cost $99
From University of Pennsylvania via Coursera
Instructor Maurice Schweitzer
Download Videos On all desktop and mobile devices
Language English
Tags Personal Development

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