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Heather Ackmann
Learn the more advanced aspects of Outlook 2019. In this course, Outlook 2019 Pro, you complete your training with Outlook 2019. First, you'll learn how to manage multiple email accounts, including 2-step verification. Next, you’ll learn advanced search...
Read more
Learn the more advanced aspects of Outlook 2019. In this course, Outlook 2019 Pro, you complete your training with Outlook 2019. First, you'll learn how to manage multiple email accounts, including 2-step verification. Next, you’ll learn advanced search...
Read more
Learn the more advanced aspects of Outlook 2019. In this course, Outlook 2019 Pro, you complete your training with Outlook 2019. First, you'll learn how to manage multiple email accounts, including 2-step verification. Next, you’ll learn advanced search operations, an essential aspect of working with email. Finally, you’ll learn advanced mail management features like working with Junk Email, using Rules, and delegating access to your mailbox. When you’re finished with this course, you will have the skills and knowledge of Outlook 2019 Pro needed to successfully use email in a business environment (and continue your preparation for the Microsoft Office exams).
Register for this course and see more details by visiting:
OpenCourser.com/course/ddjj3i/outlook
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Helps learners work efficiently with multiple email accounts, even if they use different logins or security settings
Suitable for experienced users who want to refine their Outlook skills in a business environment
Covers advanced topics like managing Junk Email, using Rules, and delegating access, making it relevant for those needing to organize and manage email effectively
May be less useful for learners who are completely new to Outlook or email management
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Outlook 2019 Pro.
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Career center
Learners who complete Outlook 2019 Pro will develop knowledge and skills
that may be useful to these careers:
Email Administrator
Email Administrator
Email Administrators work with email-based systems to manage and configure email services, accounts, and permissions. They also perform tasks such as maintaining email servers, setting up email accounts, and monitoring email systems. This course provides a comprehensive overview of Microsoft Outlook, one of the most widely used email clients, including advanced features like managing multiple email accounts, performing advanced searches, and using rules. This knowledge is highly valuable for Email Administrators, who are responsible for ensuring the smooth functioning of email systems within an organization.
IT Support Specialist
IT Support Specialist
IT Support Specialists provide technical assistance and support to computer users, typically in a business or corporate environment. They may work with a variety of software and hardware, including email systems like Microsoft Outlook. This course can help IT Support Specialists develop a strong understanding of Outlook's advanced features, which they can use to troubleshoot email-related issues and provide effective support to end-users. The course's coverage of managing multiple accounts, performing advanced searches, and using rules is particularly relevant to IT Support Specialists who need to efficiently handle email-related requests.
Technical Writer
Technical Writer
Technical Writers create technical documentation, such as user manuals, help files, and training materials. They may also write technical content for websites, blogs, and other online platforms. This course can be helpful for Technical Writers who need to document or write about Microsoft Outlook's advanced features. The course provides a comprehensive overview of Outlook's functionality, including managing multiple accounts, performing advanced searches, and using rules. This knowledge can help Technical Writers create accurate and informative documentation that supports users in effectively using Outlook.
Office Manager
Office Manager
Office Managers oversee the day-to-day operations of an office, including managing staff, budgets, and resources. They may also be responsible for managing email systems, such as Microsoft Outlook. This course can help Office Managers develop a deeper understanding of Outlook's advanced features, which they can use to streamline email management and communication within the office. The course's coverage of managing multiple accounts, performing advanced searches, and using rules is particularly relevant to Office Managers who need to efficiently manage email for themselves and their staff.
Project Manager
Project Manager
Project Managers plan, execute, and close projects, ensuring that they are completed on time, within budget, and to the required quality standards. They may use email systems like Microsoft Outlook to communicate with stakeholders, manage project schedules, and track project progress. This course can provide Project Managers with a solid foundation in Outlook's advanced features, which can help them effectively manage email-related aspects of their projects. The course's coverage of managing multiple accounts, performing advanced searches, and using rules is particularly relevant to Project Managers who need to stay organized and efficient in their email communication.
Product Manager
Product Manager
Product Managers oversee the development and launch of new products. They work with cross-functional teams to define product requirements, manage product roadmaps, and ensure that products meet customer needs. This course may be useful for Product Managers who need to use Microsoft Outlook to communicate with team members, track project progress, and manage customer feedback. The course's coverage of managing multiple accounts, performing advanced searches, and using rules can help Product Managers stay organized and efficient in their email communication.
Business Analyst
Business Analyst
Business Analysts work with businesses to analyze their operations and identify areas for improvement. They may use email systems like Microsoft Outlook to communicate with stakeholders, gather data, and share analysis results. This course may be useful for Business Analysts who need to use Outlook to manage their email communication, organize their research, and collaborate with team members. The course's coverage of managing multiple accounts, performing advanced searches, and using rules can help Business Analysts stay organized and efficient in their work.
Sales Representative
Sales Representative
Sales Representatives sell products or services to customers. They may use email systems like Microsoft Outlook to communicate with customers, track sales leads, and manage their schedules. This course may be useful for Sales Representatives who need to use Outlook to manage their email communication, organize their customer contacts, and stay on top of their sales pipeline. The course's coverage of managing multiple accounts, performing advanced searches, and using rules can help Sales Representatives stay organized and efficient in their work.
Customer Service Representative
Customer Service Representative
Customer Service Representatives provide support and assistance to customers. They may use email systems like Microsoft Outlook to communicate with customers, track customer issues, and resolve complaints. This course may be useful for Customer Service Representatives who need to use Outlook to manage their email communication, organize their customer contacts, and stay on top of customer requests. The course's coverage of managing multiple accounts, performing advanced searches, and using rules can help Customer Service Representatives stay organized and efficient in their work.
Data Analyst
Data Analyst
Data Analysts collect, analyze, and interpret data to help organizations make informed decisions. They may use email systems like Microsoft Outlook to communicate with stakeholders, share data analysis results, and collaborate on projects. This course may be useful for Data Analysts who need to use Outlook to manage their email communication, organize their research, and collaborate with team members. The course's coverage of managing multiple accounts, performing advanced searches, and using rules can help Data Analysts stay organized and efficient in their work.
Software Engineer
Software Engineer
Software Engineers design, develop, and maintain software applications. They may use email systems like Microsoft Outlook to communicate with team members, track project progress, and share code updates. This course may be useful for Software Engineers who need to use Outlook to manage their email communication, organize their project documentation, and collaborate with team members. The course's coverage of managing multiple accounts, performing advanced searches, and using rules can help Software Engineers stay organized and efficient in their work.
Web Developer
Web Developer
Web Developers design, develop, and maintain websites. They may use email systems like Microsoft Outlook to communicate with clients, track project progress, and share website updates. This course may be useful for Web Developers who need to use Outlook to manage their email communication, organize their project documentation, and collaborate with team members. The course's coverage of managing multiple accounts, performing advanced searches, and using rules can help Web Developers stay organized and efficient in their work.
Graphic designer
Graphic designer
Graphic Designers create visual concepts, using computer software or by hand, to communicate ideas that inspire, inform, and captivate consumers. They may use email systems like Microsoft Outlook to communicate with clients, share design concepts, and collaborate on projects. This course may be useful for Graphic Designers who need to use Outlook to manage their email communication, organize their project files, and collaborate with team members. The course's coverage of managing multiple accounts, performing advanced searches, and using rules can help Graphic Designers stay organized and efficient in their work.
Marketing Manager
Marketing Manager
Marketing Managers develop and execute marketing campaigns to promote products or services. They may use email systems like Microsoft Outlook to communicate with team members, track campaign progress, and share marketing materials. This course may be useful for Marketing Managers who need to use Outlook to manage their email communication, organize their marketing campaigns, and collaborate with team members. The course's coverage of managing multiple accounts, performing advanced searches, and using rules can help Marketing Managers stay organized and efficient in their work.
Financial Analyst
Financial Analyst
Financial Analysts provide analysis and recommendations on financial matters to individuals and organizations. They may use email systems like Microsoft Outlook to communicate with clients, share financial reports, and collaborate on projects. This course may be useful for Financial Analysts who need to use Outlook to manage their email communication, organize their financial data, and collaborate with team members. The course's coverage of managing multiple accounts, performing advanced searches, and using rules can help Financial Analysts stay organized and efficient in their work.
For more career information including salaries, visit:
OpenCourser.com/course/ddjj3i/outlook
Reading list
We've selected four books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Outlook 2019 Pro.
Covers advanced features of Outlook 2019, including customizing the user interface, managing multiple email accounts, and using macros.
Focuses on giving Outlook 2019 users a comprehensive overview of the software, suitable for both beginner and experienced users.
Covers the full range of Outlook 2019 features, from basic to advanced, with a focus on practical applications for business users.
Provides an accessible guide to Outlook 2019 for beginner users, covering basic tasks such as sending and receiving emails, managing contacts, and scheduling appointments.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/ddjj3i/outlook
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Instructor
Heather Ackmann
Good to know
Helps learners work efficiently with multiple email accounts, even if they use different logins or security settings
Suitable for experienced users who want to refine their Outlook skills in a business environment
Covers advanced topics like managing Junk Email, using Rules, and delegating access, making it relevant for those needing to organize and manage email effectively
May be less useful for learners who are completely new to Outlook or email management
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