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Patty Malone

In today's digital age, remote work has become an integral part of our professional lives, offering flexibility and accessibility like never before. However, effective communication and collaboration in virtual environments come with their own set of challenges. This course equips learners with the skills and strategies needed to excel as leaders of remote teams, emphasizing the importance of communication, trust, and relationship-building. Over four comprehensive modules, learners will explore key concepts and strategies for strengthening communication in remote work, including interpersonal remote communication skills, identifying and avoiding antitrust behaviors, developing and strengthening remote team relationships, and facilitating virtual team-building activities to increase remote collaboration. By the end of this course, learners will be equipped with the knowledge and skills to communicate effectively, build trust, and foster strong relationships within virtual teams.

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What's inside

Syllabus

Communication in Remote Work
Welcome to Module 1, Communication in Remote Work. This module focuses on the pros and cons of remote communication and the importance of developing strong interpersonal communication skills for virtual environments. We will explore how remote communication fosters flexibility, accessibility, and the potential for a greater work-life balance. Then, we will illuminate the disadvantages of remote communication, shedding light on challenges such as potential distractions, misunderstandings, and feelings of isolation. We will close with a discussion of our personal challenges in remote work and identify strategies to overcome them.
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Building Trust in Virtual Teams
Welcome to Module 2, Building Trust in Virtual Teams. This module will cover trust-building and trust-breaking behaviors in a virtual setting and identify ways to develop a culture of trust and repair broken trust. We will close by discussing what trust-breaking and trust-building behaviors we have experienced as a remote team member.
Strengthening Relationships in a Remote Setting
Welcome to Module 3, Strengthening Relationships in a Remote Setting. This module focuses on strategies for developing strong relationships, building team cohesion, and developing a strong culture of communication across virtual teams. We will also discuss what actions can strengthen remote relationships and foster a culture of effective communication.
Developing Collaboration Remotely
Welcome to Module 4, Developing Collaboration Remotely. This module focuses on the importance of collaboration within and across virtual teams. We will explore strategies for virtual collaboration, team-building, and setting virtual communication expectations. We will reflect on our personal virtual team experiences and share best practices and things to avoid when strengthening remote teams.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops skills essential for managing remote teams
Teaches communication strategies specifically tailored to virtual environments
Covers trust-building and relationship-building techniques for remote work
Provides strategies for virtual team development and collaboration
Emphasizes the importance of clear and effective communication in remote work

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Communication in Remote Work with these activities:
Virtual Collaboration and Team-Building Tools Exploration
Explore various virtual collaboration and team-building tools to enhance your knowledge and identify solutions suitable for your remote team's needs.
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  • Research and identify different virtual collaboration and team-building tools available.
  • Explore the features and functionalities of each tool.
  • Evaluate the tools based on your team's specific needs and requirements.
Review 'Remote, Inc.: How to Thrive When Working Anywhere'
Read and analyze a comprehensive guide to managing and leading effective remote teams to gain insights and best practices.
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  • Read and summarize key concepts of remote team management.
  • Identify and compare different management strategies for virtual teams.
  • Apply learnings to your own remote team or professional setting.
Interpersonal Remote Communication Skills Assessment
Refresh your understanding of effective interpersonal communication skills in remote work settings to enhance your ability to interact and collaborate effectively with team members.
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  • Review your current communication practices in remote work environments.
  • Identify areas where you excel and areas where you can improve your interpersonal communication skills.
  • Explore resources and materials that provide guidance on best practices for interpersonal communication in remote settings.
Three other activities
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Remote Team Communication Best Practices Infographic
Create a visually appealing infographic that summarizes the key best practices for effective communication in remote work environments.
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  • Gather information and research best practices for remote team communication.
  • Design an infographic that effectively presents the information in a visually appealing and easy-to-understand format.
  • Share your infographic with your team and colleagues.
Virtual Team Building Activities
Engage in virtual team-building activities to foster a sense of camaraderie and strengthen relationships among remote colleagues.
Show steps
  • Identify and select virtual team-building activities.
  • Facilitate or participate in virtual games, icebreakers, or group discussions.
  • Reflect on the team-building experience and identify areas for improvement.
Contribute to an Open-Source Project Related to Remote Work
Engage in hands-on learning by contributing to an open-source project that focuses on improving tools or technologies related to remote work.
Browse courses on Remote Work
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  • Identify an open-source project related to remote work.
  • Research and understand the project's goals and codebase.
  • Contribute code, documentation, or other valuable resources to the project.

Career center

Learners who complete Communication in Remote Work will develop knowledge and skills that may be useful to these careers:

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